Customer Support of Iffco Tokio
- Contacting the company
- Top Branches
- Grievance Redressal
Customer service for health insurance is essential for showing policyholders compassion and support when they need medical attention. When it comes to customer support, Iffco Tokio health insurance customer care has got you covered! Their outstanding customer service team will always answer your questions or concerns.
These people are on it whether you need help with your policy, have a claim to make, or want to update your policy information. You can contact them at your nearby branch, over the phone, or via email. They are here to ensure that using your Iffco Tokio health insurance is hassle-free.
Contacting the Iffco Tokio health insurance customer care staff is simple. Here are all the necessary specifics:
Iffco Tokio Health Insurance customer care aims to make its services readily available to consumers because it values accessibility. They guarantee you can easily find their nearest branch thanks to their strong presence in numerous locations.
Use these easy steps to locate the nearest Iffco Tokio Health Insurance branch:
Iffco Tokio General Insurance is dedicated to providing you with excellent service. They have a dedicated Grievances page to address your concerns if you have any problems with your insurance policy. Here’s what you can do:
Go to their official website and navigate the Grievance Redressal page. Here you will see a section asking, ’Have you approached us earlier’, select ’Yes’ on the toggle button. A complaint registration form will appear. Fill in the necessary information, such as your Policy Number, Email id, etc. Submit the form, and your complaint will be forwarded to Grievance Redressal Officer, Mr T M Shyamsunder. After receiving your complaint, Royal Sundaram will investigate the matter and provide you with a final response.
Step 1: If, even after reaching out to the Reliance health insurance customer care number and email, you haven’t received any satisfactory response, you may write to the Grievance Redressal Officer (GRO) of your area. Visit the Grievance Redressal page of Iffco Tokio’s official website; here, you can choose your city and get the contact details of the closest Grievance Redressal Officer who can help you escalate your complaint there. Do not worry; Iffco Tokio General Insurance is here to ensure your complaints are promptly and satisfactorily addressed; you’ll receive a response within 14 days from the date of receipt of the complaint by the Company.
Step 2: It is time to escalate if you do not receive a response or are dissatisfied with the resolution. Email chiefgrievanceofficer@iffcotokio.co.in or call 0124-2850295 to reach the Chief Grievance Officer, Ms. Preeti Bali. This will make sure that your concerns are addressed as soon as possible.
Step 3: If within 28 days of filing a complaint, you don’t receive any response from the above authorities or are still unsatisfied with the solution provided, then register your complaint with IRDAI by sending an email to complaints@irdai.gov.in or call 155255 (toll-free) or post your complaint at Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500032. By visiting this link, you can also register a complaint online using the Integrated Grievance Management System.
Step 4: If, despite following Steps 1 and 2, your issue remains unresolved, you have another avenue for redressal. You can approach the Insurance Ombudsman, an independent authority, for further assistance. Find the details at Insurance Ombudsman.
Iffco Tokio health insurance customer care assists customers throughout their insurance journey. Their committed team goes above and beyond to offer prompt and dependable assistance, from responding to inquiries to providing workable solutions. Policyholders can quickly and confidently navigate the complexities of health insurance with the assistance of Iffco Tokio Health Insurance Customer Care.
Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, ensures that you are medically secured, irrespective of the city you reside in.
To cater to the different medical needs of an individual & their family, IFFCO Tokio Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to IFFCO Tokio Health Insurance plans explore more:
Individual and Family Health Insurance
Family Health Protector by IFFCO Tokio is a comprehensive policy that covers your family from medical expenses in times of need at an affordable price...
Unique Features
Individual and Family Health Insurance
IFFCO TOKIO Mos Bite Protector Policy provides a lump sum amount on the diagnosis of the vector-borne diseases covered by the policy. Mos bite protect...
Unique Features
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