Customer Support of Royal Sundaram
  • Overview of the Customer Support
  • How to Reach?
  • Grievance Redressal
Customer Support of Royal Sundaram
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Royal Sundaram Health Insurance Customer Care

Customer service for health insurance is essential for showing policyholders compassion and support when they need it. When it comes to customer support, Royal Sundaram Health Insurance customer care has got you covered! Their outstanding customer service team will always answer your questions or concerns. These people are on it whether you need help with your policy, have a claim to make, or want to update your policy information. You can contact them at your nearby branch, over the phone, or via email. They are here to ensure that using your Royal Sundaram health insurance is hassle-free.

How to Contact Royal Sundaram Health Insurance Customer Care?

Contacting the Royal Sundaram Health Insurance customer care staff is simple. Here are all the necessary specifics:

  • Support over the Phone: Call them at Royal Sundaram Health Insurance customer care number, which is toll-free, 1860 258 0000, 1860 425 0000. They have a committed team to help you with any inquiries or worries.
  • Email Communication: You can email them at customer.services@royalsundaram.in  if that’s how you prefer to get in touch. Please feel free to be as specific as you like when describing your question or problem, and a member of their customer service team will respond as soon as they can. For handling the claims and complaints of senior citizens, they have a separate email address: seniorcitizengrievances@royalsundaram.in. 
  • Make a Visit to the Nearest Branch: If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of Royal Sundaram Health Insurance, and navigate to the Contact Us page. Here you’ll find an option to locate your nearest branch and schedule a visit to resolve your queries.

Grievance Redressal

Royal Sundaram Health Insurance customer care is committed to ensuring your satisfaction. However, if you are still not satisfied with the solution provided or need more solutions, you can follow the Grievance Redressal procedure.

Go to their official website and navigate the Grievance Redressal page. Here you will see a section asking, ’Have you approached us earlier’, select ’Yes’ on the toggle button. A complaint registration form will appear. Fill in the necessary information, such as your Policy Number, Email id, etc. Submit the form, and your complaint will be forwarded to the Grievance Redressal Officer, Mr T M Shyamsunder. After receiving your complaint, Royal Sundaram will investigate the matter and provide you with a final response.

Conclusion

In summary, Royal Sundaram Health Insurance’s customer care is committed to providing excellent support to its consumers. Its customer care team ensures a happy and satisfying healthcare journey for its policyholders by establishing trust and giving comprehensive support. This excellent customer service establishes consumer loyalty and trust in the company.

Explore other Royal Sundaram Health Insurance

To cater to the different medical needs of an individual & their family, Royal Sundaram Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Royal Sundaram Health Insurance plans explore more:

Individual and Family Health Insurance

Royal Sundaram Lifeline Supreme Health Plan is a one-of-a-kind health insurance plan as it offers holistic coverage with a wide range of benefits such...

Unique Features

  • Up to 1 Crore SI
  • 4X Mobility Devices Cover
  • Health and Wellness Cover

Royal Sundaram Lifeline Supreme (Pros)

Royal Sundaram Lifeline Supreme
  • Re-load of sum insured
  • Health check-up
  • App-based cabs

Royal Sundaram Lifeline Supreme (Cons)

Royal Sundaram Lifeline Supreme
  • Illegal activities
  • Alcoholism
  • Self-inflicted harm

Royal Sundaram Lifeline Supreme (Other Benefits)

Royal Sundaram Lifeline Supreme
  • Annual Health Check-up
  • Emergency Evacuation
  • Second Opinion

Royal Sundaram Lifeline Supreme (Eligibility Criteria)

Royal Sundaram Lifeline Supreme
  • Min Entry Age:18 Years
  • Max Entry Age: No limit
  • Intiial Waiting Period: 30 Days
  • Sum Insured: 1 Crore

Accident Health Insurance

Royal Sundaram Personal Accident Policy safeguards insured individuals against the loss of income, provides the best medical care, and ensures your ch...

Unique Features

  • Global Coverage Available
  • 5 Crore SI
  • Education Grant

Royal Sundaram Health Personal Accident Policy (Pros)

Royal Sundaram Health Personal Accident Policy
  • Higher sum insured available
  • Accidental death cover
  • Disability cover

Royal Sundaram Health Personal Accident Policy (Cons)

Royal Sundaram Health Personal Accident Policy
  • Illegal activities
  • Alcoholism
  • Adventure sports

Royal Sundaram Health Personal Accident Policy (Other Benefits)

Royal Sundaram Health Personal Accident Policy
  • Worldwide coverage
  • Education grant
  • Cumulative bonus

Royal Sundaram Health Personal Accident Policy (Eligibility Criteria)

Royal Sundaram Health Personal Accident Policy
  • Min entry age: 18 Years
  • Max entry age: 70 Years
  • Sum Insured: Up to 1.5 Crores

Individual and Family Health Insurance

Royal Sundaram Multiplier Health Insurance is a one of its kind plan that covers up to 11 times the sum insured in case of emergency health complicati...

Unique Features

  • 11X Multiplier Benefit
  • 4X Multiplier Benefit
  • Emergency Domestic Evacuation

Royal Sundaram Multiplier Health Plan (Pros)

Royal Sundaram Multiplier Health Plan
  • No claim bonus
  • Modern Treatments
  • AYUSH Treatment

Royal Sundaram Multiplier Health Plan (Cons)

Royal Sundaram Multiplier Health Plan
  • Illegal activities
  • alcoholism
  • obesity and weight management

Royal Sundaram Multiplier Health Plan (Other Benefits)

Royal Sundaram Multiplier Health Plan
  • Flexi Reload Benefit
  • Health and Wellness Benefit
  • Ambulance Cover

Royal Sundaram Multiplier Health Plan (Eligibility Criteria)

Royal Sundaram Multiplier Health Plan
  • Min Entry Age: 18 Years
  • Max Entry Age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 25 L

Individual

The Surrogacy (Regulation) Act, 2021 by the government of India has come into effect saying that, if any couple is in search of a surrogate mother, th...

Unique Features

  • Cover for Surrogacy
  • Oocyte Donor Cover
  • Daycare Procedures

Royal Sundaram Surrosafe Plan (Pros)

Royal Sundaram Surrosafe Plan
  • Covers surrogate mothers
  • Covers oocyte donors
  • Ambulance cover

Royal Sundaram Surrosafe Plan (Cons)

Royal Sundaram Surrosafe Plan
  • Illegal activites
  • adventure sports
  • self-harm

Royal Sundaram Surrosafe Plan (Other Benefits)

Royal Sundaram Surrosafe Plan
  • Inpatient hospitalization
  • Room rent cover
  • Daycare Procedures

Royal Sundaram Surrosafe Plan (Eligibility Criteria)

Royal Sundaram Surrosafe Plan
  • Min entry age: 18 Years; Max entry age: 35 Years
  • Sum Insured: Up to 5 L

Individual and Family Health Insurance

Give your life a new direction with the Royal Sundaram Family Plus plan if you are planning a family or want to protect your extended family. It's obv...

Unique Features

  • Emergency domestic evacuation
  • Maternity cover benefits
  • Health & wellness benefits

Royal Sundaram Family Plus Plan (Pros)

Royal Sundaram Family Plus Plan
  • Ambulance Cover
  • Re-load of Sum Insured
  • Second Opinion for 11 specied Critical iIIness

Royal Sundaram Family Plus Plan (Cons)

Royal Sundaram Family Plus Plan
  • Investigation & Evaluation
  • Obesity/ Weight Control
  • Alcoholism

Royal Sundaram Family Plus Plan (Other Benefits)

Royal Sundaram Family Plus Plan
  • Maternity cover
  • Health and wellness
  • Nutritional allowance

Royal Sundaram Family Plus Plan (Eligibility Criteria)

Royal Sundaram Family Plus Plan
  • Min entry age: 18 Years
  • Max entry age: No upper limit
  • Sum Insured: Up to 50 L
  • Initial waiting period: 30 Days

Individual and Family Health Insurance

Lifeline Health Insurance by Royal Sundaram is a comprehensive health insurance plan that looks after your day-to-day healthcare needs. Along with in-...

Unique Features

  • Plan benefits
  • Types of plans offered
  • Plan features & buying process

Lifeline Health Insurance Plan (Pros)

Lifeline Health Insurance Plan
  • Domiciliary Hospitalization
  • Worldwide Emergency Hospitalization
  • International Treatment Abroad

Lifeline Health Insurance Plan (Cons)

Lifeline Health Insurance Plan
  • Illegal Activities
  • Adventure Sports
  • Alcoholism

Lifeline Health Insurance Plan (Other Benefits)

Lifeline Health Insurance Plan
  • Preventive health care and wellness
  • Reload of Sum Insured
  • OPD Cover

Lifeline Health Insurance Plan (Eligibility Criteria)

Lifeline Health Insurance Plan
  • Min Entry Age 18 Years
  • Max Entry Age No limit
  • Initial Waiting Period 30 Days
  • Sum Insured Up to 1.5 Cr

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Royal Sundaram Customer Support: FAQs

1. How can you reach out to the Royal Sundaram customer support?

There are 3 ways in which you can contact them: 1. Call - You can call them on the toll-free number at 1860 258 0000, 1860 425 0000. 2. Email Communication - You can email them at customer.services@royalsundaram.in. Senior citizens have a separate email address: seniorcitizengrievances@royalsundaram.in.  3. Branch - You can also visit the nearest branch to reach out for any queries, complaints, suggestions, claim-related queries, etc.

2. What information is required for an online grievance redressal?

To lodge your complaint you must enter your policy number and provide your contact details, either mobile number or mail address.

3. When can I contact the support team of Royal Sundaram?

The customer care team at Royal Sundaram is available 24X7 to address all your queries, complaints, and suggestions.

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