Customer Support of Royal Sundaram
  • Overview of the customer support
  • How to reach
  • Grievance Redressal
Royal Sundaram Health Insurance
premium

Network hospitals

10000+

premium

Incurred claim ratio

83.36%

premium

Sum insured

Up to 1.5 CR

premium

No. of Plans

10

premium

Solvency Ratio

2.1

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Pan India Presence

158

Customized Health Insurance Plan for you.

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Select Members You Want To Insure

Age of Eldest Member

premium

Network hospitals

10000+

premium

Incurred claim ratio

83.36%

premium

Sum insured

Up to 1.5 CR

premium

No. of Plans

10

premium

Solvency Ratio

2.1

premium

Pan India Presence

158

Royal Sundaram Health Insurance Customer Care

Customer service for health insurance is essential for showing policyholders compassion and support when they need it. When it comes to customer support, Royal Sundaram Health Insurance customer care has got you covered! Their outstanding customer service team will always answer your questions or concerns. These people are on it whether you need help with your policy, have a claim to make, or want to update your policy information. You can contact them at your nearby branch, over the phone, or via email. They are here to ensure that using your Royal Sundaram health insurance is hassle-free.

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How to Contact Royal Sundaram Health Insurance Customer Care?

Contacting the Royal Sundaram Health Insurance customer care staff is simple. Here are all the necessary specifics:

  • Support over the Phone: Call them at Royal Sundaram Health Insurance customer care number, which is toll-free, 1860 258 0000, 1860 425 0000. They have a committed team to help you with any inquiries or worries.
  • Email Communication: You can email them at customer.services@royalsundaram.in if that's how you prefer to get in touch. Please feel free to be as specific as you like when describing your question or problem, and a member of their customer service team will respond as soon as they can. For handling the claims and complaints of senior citizens, they have a separate email address: seniorcitizengrievances@royalsundaram.in.
  • Make a Visit to the Nearest Branch: If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of Royal Sundaram Health Insurance, and navigate to the Contact Us page. Here you'll find an option to locate your nearest branch and schedule a visit to resolve your queries.

Grievance Redressal

Royal Sundaram Health Insurance customer care is committed to ensuring your satisfaction. However, if you are still not satisfied with the solution provided or need more solutions, you can follow the Grievance Redressal procedure.

Go to their official website and navigate the Grievance Redressal page. Here you will see a section asking, 'Have you approached us earlier', select 'Yes' on the toggle button. A complaint registration form will appear. Fill in the necessary information, such as your Policy Number, Email id, etc. Submit the form, and your complaint will be forwarded to Grievance Redressal Officer, Mr T M Shyamsunder. After receiving your complaint, Royal Sundaram will investigate the matter and provide you with a final response.

Conclusion

In summary, Royal Sundaram health insurance customer care is committed to providing excellent support to its consumers. Its customer care team ensure a happy and satisfying healthcare journey for their policyholders by establishing trust and giving comprehensive support. This excellent customer service establishes consumer loyalty and trust towards the company.

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What Our Customers Have to Say

Customer Review Image

Akhilesh Yadav

Ahmedabad

October 20, 2021

One of the best health care companies with the best team. They help you as their own brother and sister.

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Tania

Hyderabad

October 19, 2021

good decsion approaching this company...they are very knowlegeable with their suggestions! I am thnkful!

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Pushpak

Delhi

October 12, 2021

Got a plan from the policyx aggregator ...must say i m impressed with the professional manner with which my queries are addressed! good Job policyx!

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Raj Choudhary

Dehradun

October 8, 2021

I had a detailed discussion with the Royal Sundaram Health team. They made sure that all my queries are resolved. I personally thank them for the insurance I bought from them

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Lalit Koul

Surat

October 5, 2021

Thank you team for fast claim settlement and continuous support. Keep up this customer centric approach.

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Reyansh Chakravarty

Chandigarh

August 30, 2021

good service at policyx. My friend recommended me to buy from here and im definitly happy with all the help and guidance

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Yogita Mehta

Mumbai

August 10, 2021

It has been an absolute pleasure associtaing with policyx ove health insurance. The customer service is at par and truly makes an effort to make the whole process very easy

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Kartik Sharma

Bengaluru

April 30, 2021

Big thumbs up to royalsundaram for offering good customer service and helping me in time of need. I recommend all my friends and family to buy insurance from Royalsunadram company.

View All Royal Sundaram Health Insurance Reviews

Daina Mathew

Written By: Daina Mathew

Daina is a content writеr with a profound grasp of Insurancе, Stocks, and Businеss domains. Hеr extensive 3-year еxpеriеncе in thе insurancе industry еquips hеr with a nuancеd undеrstanding of its intricaciеs. Hеr skills еxtеnd to crafting blogs, articlеs, social mеdia copiеs, vidеo scripts, and wеbsitе content. Her ability to simplify complex insurancе concepts into reader-friendly content makes her an еxpеrt in the domain.