Network hospitals
4000+
Incurred claim ratio
82.84%
Sum insured
Up to 25 CR
No. of Plans
21
Solvency Ratio
1.7
Pan India Presence
96+
Network hospitals
4000+
Incurred claim ratio
82.84%
Sum insured
Up to 25 CR
No. of Plans
21
Solvency Ratio
1.7
Pan India Presence
96+
Universal Sompo Health Insurance Company offers an array of comprehensive and affordable plans. The company follows a customer-centric approach and provides support and assistance to its policyholders at every step with a dedicated and trained team. It has established online platforms such as a website and mobile application that allow customers to access services while sitting at home. The company has a tagline '' A Theme For Security: Health and Wellbeing", which is fully reflected in its actions and operation. Lets us have a look at the different channels of connect provided by the company.
Universal Sompo Health Insurance Company has designed an automated chatting system which is 'Olive'. This chatbot gives prompt solutions to your queries. Let us see how:
Universal Sompo takes customer feedback very seriously. If the customer ever encountered any issue or has any grievance, they may contact the company. The organisation has established a robust grievances redressal system which is structured in three steps. At every step, the company makes sure that the issues are resolved. But if the customer still remains unsatisfied, they have the option to escalate the matter to the next tier for further assistance. The steps to connect withare as follows:
Step A: In this step, call, email or write a letter to the company. The contact details are as follows:
Customer Care Service Universal Sompo : General Insurance Co.LTD, Unit No - 601,602 6th floor, Reliable Tech Park, Thane, Belapur Road, Maharashtra, 400708
Step B: If the customer is still not satisfied, they can directly write to the grievance email address. The response will be given after 15 days of a thorough examination of the issue. The email address of the grievance department is: greviance@universalsompo.com
Step C: The customer can even write to the grievance redressal officer (GRO) and raise their issue in person. Here is the process that is followed :
Note: The company has even provided the list of grievance officers with their contact numbers on the same page.
The customers of the company can directly connect with the customer care executives through the below given numbers:
Universal Sompo Health Insurance as a company lives to the promise of providing accessible healthcare solutions. The company has established many channels through which a customer can get prompt and efficient solutions to their issues. Universal Sompo has even established many specialised channels through which customers of a specific area can call and register their complaints, such as a senior citizen customer care number. There are tons of options to contact the company offline as well.This shows that the organisation lives up to the promise that no customer is left unassisted.
Below is a list of plans offered by Universal Sompo that will help you narrow down your search. Go through all the plans carefully and choose your ideal plan carefully.
Comprehensive
A comprehensive health plan that comes with benefits and value-added services like Dial-a-Doctor, Health Educational Library for People, & many more.
Unique Features
Standard/Affordable
A standard health plan that offers complete protection in case of hospitalization due to any serious illness or accident.
Unique Features
Standard
Saral Suraksha plan covers the insured on accidental death, disability, and diagnosis of listed critical illnesses, or permanent total disablement due to an accident.
Unique Features
Top-up
The plan takes care of your medical expenses once your basic cover is exhausted. It boosts the existing coverage by offering an enhanced cover of up to 1 Cr.
Unique Features
Senior Citizen
This health plan is specially designed for senior citizens who are above 60 years of age and allows them to cover their spouse’s healthcare needs themselves.
Unique Features
Loan Repayment
Repay your outstanding loan amount in the event of your diagnosis of listed critical Illnesses or in case of unfortunate accidental death.
Unique Features
Personal Accident
Universal Sompo's Individual Accident Insurance offers several benefits if the policyholder gets injured or dies in an accident during the policy tenure.
Unique Features
Critical Illness
The plan provides the necessary coverage to fight against the 11 listed critical illnesses, and pays the sum insured to the family.
Unique Features
Daily Cash
A daily allowance benefit (as hospital cash) is provided to the policyholder at the time of hospitalization.
Unique Features
Travel Plan
The policy is designed only for those emigrants who bought this policy before leaving India and have their passports under “Emigration Check Required”.
Unique Features
Student Oriented
The plan is taken by an Educational Institution/School for the benefit of the students. The insured can opt for any Section/Benefit and Extension as per their needs .
Unique Features
Rural Insurance
Universal Sompo Swarna Gramin Bima Yojana can be taken up by the Gramin (Village Dweller) for covering himself and his family.
Unique Features
Critical Illness
The policy offers coverage to support the policyholder during sudden and unexpected medical contingencies, i.e., on the diagnosis of major critical illnesses.
Unique Features
Micro Insurance
The plan is designed to meet the insurance needs of sections that are eligible for credit from microfinance institutions such as self-help groups, NGOs, etc.
Unique Features
Group Vector Insurance
The policy offers coverage for vector-borne diseases such as Dengue, Malaria etc.
Unique Features
Group Comprehensive
The plan is designed for the employees working in the trading & manufacturing sectors, social sectors, or members of any society or club.
Unique Features
Group Personal Accident
The plan offers protection against the consequences of unforeseeable accidents to a group of employees/members.
Unique Features
Group Rural Insurance
Universal Sompo Swarna Gramin Bima Group Yojana can be taken up by an organization such as NGOs, Financial Institutions for covering its rural clientele.
Unique Features
Covid-19
Corona Rakshak Policy addresses the financial expenses that occur due to the hospitalization of COVID-19.
Unique Features
Covid-19
Corona Kavach policy offers coverage against the expenses that arise at the time of COVID-19 treatment.
Unique Features
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Priyanka
Coimbatore
October 3, 2023
Universal Shompo is the best company, according to me, they are very fast responding. They are very friendly to their customer.
Suhana
Bhopal
October 3, 2023
I was nervous about buying the plan, but Policyx helped me to get through the process and Universal Shompo has the best plan as well.
Himanshu Raina
Pune
May 31, 2022
I bought Universal Sompo Health Insurance back in 2020. Since then, I have not faced any issues with my policy. Moreover, in Jan 2021, my wife was diagnosed with Covid-19, and the company settl...
Sita Dewan
Surat
September 7, 2021
My friend refers me to Universal Sompo to buy a health policy, and I am very much satisfied with their services.
Sheersha Devi
Jaipur
September 2, 2021
I bought a Universal sompo complete healthcare insurance I am renewing my policy for the last 2 years. And from the last 2 years No complaints from anyone.
Kavita kumari
Chennai
September 1, 2021
Good plans at affordable prices, amazing customer support, timely settled my claim. Thanks Universal Sompo
Devendra Singh Negi
Dehradun
June 7, 2021
Universal Sompo is not just a health insurance company, but also a friend that assists you at every stage in the time of medical emergency. I must say, if you are looking for a health insurance...
Vidhya Mukherjee
Chennai
June 7, 2021
It is a very good company that looks after its customer s health needs. I recently got my claims settled without facing any hassles and worries. Thank-you Universal Sompo.
Bindiya is a seasoned content writer specializing in keeping readers acquainted with the insurance industry, term insurance developments, and life insurance sector shifts. With an experience of 3 years in insurance, Bindiya ensures that her readers stay well informed with the insurance developments and factually correct information.
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