ICICI Claim Settlement Ratio
  • Calculate your ICICI Term Premium
  • Understand its importance
  • Check the ICICI CSR of previous years
Buy Policy in just 2 mins

Buy Policy in just 2 mins

Happy Customers

2 lakh + Happy Customers

Free Comparison

Free Comparison

Customized Term Insurance Plan for you.

Enter Your Name


ICICI Term Insurance Claim Settlement Ratio

Before zeroing down on any Term Insurance plan, it is essential for you to have a thorough knowledge of the company's performance in the past. One prominent factor that will help you majorly in evaluating the company's performance is its Claim Settlement Ratio (CSR). The CSR of the company speaks about the company's ability to settle claims for its customers in a given financial year. It is important to have a good CSR ratio as an insurance provider as it denotes how trustworthy the insurance company is towards its customers. 

Through this article, we will throw some light on what is a CSR, its importance and the ICICI Term Insurance claim settlement ratio.

What is a Claim Settlement Ratio?

A claim settlement ratio also known as (CSR), is the percentage of total claims that an insurance company settles in a year. It denotes how seriously a health company takes the claims of its customers. The greater the ratio, the more dependable the insurance company is in general.

What is the ICICI Prudential Life Insurance Claim Settlement Ratio?

As per the IRDAI annual report for the year 2020-21, the ICICI Pru Life claim settlement ratio is 97.90. Out of 1,79,098 claims raised, the company reportedly settled 1,75,387 claims with a benefit amount of INR 941.35 Cr.

On the official website of the Insurance Regulatory and Development Authority of India (IRDAI), you can easily locate and check the ICICI Term plan claim settlement ratio. To make the task of checking the ICICI Term insurance claim settlement ratio easier and evaluate the company's claim settling performance, take a look at the below given graph.

ICICI Prudential Life Insurance Claim Settlement Ratio

ICICI Prudential Life Insurance Claim Settlement Ratio 2017-2021

What is the Claim Process Of ICICI Prudential Life Insurance?

The policyholders can raise a claim for their policy in the following four ways:

  • Visit the company's website and submit the claim request online.
  • Contact the Claim Care number of the company at - 1860 266 7766.
  • Write an email to the company at claimsupport@iciciprulife.com.
  • Visit the nearest branch of ICICI Prudential Life Insurance Company and connect with a representative who will then assist in filing the claim.

We've created a step-by-step approach for making a claim with the firm online for your convenience. Check it out below.

  • Go to the company's official website and select the 'Claims' page.
  • At the upper right corner of the website, click the 'Search Policy & Intimate Claim' option.
  • Fill in the essential information and click the 'Submit' button.
  • Please provide the necessary documentation. You may accomplish the same thing online (through email), via courier, or by visiting the company's branch.

The company will investigate the claim and, after the appropriate documentation has been received, will make a decision within 12 days. Payment will be paid to the bank account number provided.

Find Out What PolicyX.com Customers Are Saying

(Showing latest 5 reviews only)

- 4.3/5 (34 Total Rating)

February 10, 2022

Kalpana Gupta


It is one of the best companies as they explained the benefits of the term insurance then suggested me the best suitable plan as per my needs. I am happy to be associated with this company.

November 22, 2021

Dinesh Chopra


Amazing life insurance plans at very cheap prices. sales team is also very good. they explained the plan to me very well. I am very impressed.

October 5, 2021

Shreya Sharma


Just got my claims settled. Thank god my husban chose ICICI term plan who understand how important the hassle-free claim is a blessing at this point when you have lost your everything. Thankyou ICICI for supporting me

September 13, 2021

Anshuman Dami


bought a term plan from icici pru after carefully considereing that covid like situation is imminent. my fam needed protection financially and now they have it

September 13, 2021



will be foreever grateful to policyx for helping me settle the claim...really needed all the support in this time

Last updated on May, 2022

Request A Callback