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The Claim Settlement Ratio of term insurance is mentioned as “the number of claims settled by a company divided by the total number of claims reported by the claimants, in a given financial year”. The claim settlement ratio is expressed in the form of percentages, which is very helpful for comparing the claim settlement data, across all the insurance companies present in the Indian market. A person must consider taking a term plan from the company, with a good claim settlement percentage, because if it is not a good number, then the entire point of taking a term plan is defeated. The process of Claim settlement of term insurance must be minimal and less time taking.
Speaking of the claim settlement process of term insurance, SBI Term Insurance has a customer-friendly, fast and hassle-free claim settlement process. SBI term plan has acclaimed a claim settlement ratio of 98.39% for the FY 2022-23. SBI Life Term Insurance Company makes sure that the claim settling process is quick and easy.
SBI Life insurance follows a simple 3-step process designed for the ease of the customer. Let’s have a brief look at the process as follows:
Step 1: Claim Intimation
To inform the insurance company about the claim, the policyholder has to file the claim online on the SBI Life Insurance website, fill out the claim form and submit it along with all the required documents. Policyholders can even mail the form duly filled along with the documents required on the official Email address of SBI Life Insurance.
Step 2: Document Submission
The policyholder has to submit the required documents at the nearest SBI Life Insurance branch. Detailed information about documents to be submitted for each type of claim is listed on the company’s website.
Step 3: Decision and Settlement
Claims are assessed by SBI Term Insurance Team based on the documents that are submitted and the information that the policyholder has provided to SBI Life in the claim proposal form. Once the claim decision has been made by the company, the amount will be paid to the policyholder as per the terms and conditions of the policy tenure.
SBI Life Insurance holds an impressive Claim Settlement Ratio of 98.39% and is known for its 3 steps and seamless claim settlement process. They understand that a more straightforward process and instant claim settlement are essential for life insurance claims.
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A policyholder can make any number of claims in a policy tenure but it should not exceed the amount of sum assured.
The claim benefit is received by the nominee who is appointed when the customers purchase the insurance policy, the policyholder assigns the person in whose favor the policy has been assigned.
Some common claim documents include original policy documents, death certificates, hospital records, photo identification & address proof of the claimant.
Typically, all valid claims are to be settled within 30 days after receiving all necessary documents related to the claim
You can check your claim status online through their official website or contact their customer representative by dialing 9250001848 from your registered mobile number.
Check and compare plans from 21 IRDAI-approved term insurance providers before purchasing a term plan.
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Naval Goel is the Founder and CEO of PolicyX.com (IRDA- Approved Insurance Comparison Website). He is a CFA charter holder (USA) and FRM (GARP). He holds an MBA from IIFT, Delhi, and is also an Associate from the Insurance Institute of India. Naval is an avid investor and entrepreneur who has a deep understanding of the Indian equity market and insurance sector. He has been investing for more than 10 years now and is a CFA charter holder.
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