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Bharti Axa General Insurance Company is basically a joint venture between Bharti Enterprises and AXA which is a global leader when it comes to financial protection. Bharti Enterprises is one of the leading business group and a leading pioneer in the telecom industry. In this venture, Bharti Enterprises holds 51 percent of stakes while AXA which is an international insurance and asset management company carries the remaining 49 percent. In India, the company started its operations in 2008 and currently has 79 branches across the country. The company caters in general insurance products such as two wheeler insurance, car insurance, health insurance, personal accident insurance, critical illness insurance, home insurance, and travel insurance. It also serves profitable products such as third-party motor liability insurance, commercial vehicle insurance, commercial line, and SME package. The company has around 9.8 million policies and has settled 1.3 million claims to date.
Bharti AXA -Achievements
Bharti AXA is a renowned name in the private general insurance industry. It was honored as the 'Best Insurance Company in the General Private Sector’ by the World Congress HRD at the BFSI Awards in 2014. It also gets the ‘Tech Initiative of the Year’ by Asia Insurance Industry Awards and ‘Excellence Award’ by the Institute of Economic Studies in the same year. Other recognitions include Personal Lines Growth Leadership Award 2011, Best Innovation Product Award 2012, Commercial Growth Lines Leadership Award 2012, Finnoviti: Editor’s Choice Award. Since its incorporation in 2008, Bharti AXA has won the confidence and trust of its policyholders.
Online services
Bharti Axa General Insurance company offers the ease of selecting and customizing the plan according to your needs, keeping up with the technology revolution. This feature by Bharti Axa General Insurance company attracting customers from all over the country. With the same, the insured person doesn't have to go to offices for the insurance companies to get their renewal done. From the comfort of the home, anyone can easily choose the right policy according to your needs and the estimate of the premium. If you are fine with the premium amount then you can proceed with the buying procedures. With the online facility, you can buy the best one according to your needs within a few minutes only. It also allows you to renew your existing insurance policies from another insurance company. With the same, you can easily initiate the claim online as the digital medium is more flexible and keep you updated at every required stage.
Other online services provided by Bharti AXA include Renewal Reminder which reminds you of the renewal of your policy before its expiry. Renewing your policy before its expiry will safeguard any unclaimed amount and your No Claim Bonus. Be it calculating your premium or expressing your grievance, it can all be done from the comfort of your home at the snap of your fingers.
Bharti AXA Car Insurance
India has one of the worst road accident rates in the world with an estimated 207,551 deaths annually. Bharti AXA Motor Insurance offers protection from the financial and emotional implications of an accident with its policies. The policies are tailored to meet your needs and have affordable plans with an extensive range of cover. Life has a way of being uncertain. One cannot predict unfortunate events like accidents or theft of your assets. Insuring your vehicle will protect you from the impact of such unforeseen incidents.Bharti AXA makes it easier for you with it's 2500 plus cashless garages panning across India.
Without a cashless claim facility, the repairs and services of your vehicle are sure to burn a hole in your pocket. The company is equipped with a claims assistance and handling team which is at your disposal 24x7. If your insured vehicle happens to be an accident you can avail the emergency roadside assistance provided under this policy. Then you initiate a claim and the trained claim handlers will ensure quick and efficient claim settlement. Under this motor insurance policy, the insurer offers to indemnify your losses caused by damage or theft of the vehicle. The coverage extends to damage caused by external means, natural calamities, damage in transit and theft of an insured vehicle. But the coverage excludes damage or loss in case of depreciation, wear, and tear, electrical & mechanical failure, damage by a person in an intoxicated state, damage outside India. An accident can have adverse impacts on your family and the medical bills can soar as well. Protect yourself from medical liabilities in event of an accident with the Personal accident cover and from legal liabilities with the Compulsory Third Party Liability cover.
Key Features
Cashless Claim Networks
Cashless claim service over 2500+ authorized network of garages across India
Accidental Cover /Customer Support
A help desk that takes care of comprehensive customer support.
Discounts
Discount for Automobile Association Members, No Claim Bonus, Discount based on age and profession.
Bharti AXA has a personal accident insurance that offers 3 plans which include: 10 lacs, 20 lacs, and 30 lacs. This compensation will be provided in case of an accident causing death or total permanent disability to the owner-driver. In addition, the plan also provides hospital daily cash allowance during the treatment period. This policy safeguards your financial setup and stability in case of unfortunate events. The Motor Third Party Liability covers legal and medical liability arising out of injury of a third person and damage to third party property. This insurance is mandated by the Motor Vehicles Act. But it does not cover injury or damage to you or your vehicle. The comprehensive Two wheeler insurance policy will cover the risk to you and your vehicle. If you own a private car then the Car Insurance policy will be suited to you. Bharti AXA has issued 3.5 million Car Insurance policies and 4.2 million Two wheeler insurance policies till date.
Bharti AXA has a personal accident insurance that offers 3 plans which include: 10 lacs, 20 lacs and 30 lacs. This compensation will be provided in case of accident causing death or total permanent disability to the owner driver. In addition the plan also provides hospital daily cash allowance during the treatment period. This policy safeguards your financial setup and stability in case of unfortunate events. The Motor Third Party Liability covers legal and medical liability arising out of injury of a third person and damage to third party property. This insurance is mandated by the Motor Vehicles Act. But it does not cover injury or damage to you or your vehicle. The comprehensive Two wheeler insurance policy will cover the risk to you and your vehicle. If you own a private car then the Car Insurance policy will be suited to you. Bharti AXA has issued 3.5 million Car Insurance policies and 4.2 million Two wheeler insurance policies till date.
Car Insurance
Give your car the protection it deserves. Safeguard your car from the element of danger, out there on the road. Avail cashless claims service and 24/7 assistance in case of an emergency.
Comprehensive Car Insurance
This type of insurance covers losses/damages to you and your car in addition to protecting you against third-party liability as well in case of losses that occur because of theft, accidents and natural calamities.
| Type of Injury | Compensation Level |
| Death | 100% |
| Loss of two limbs or sight of two eyes or one limb and sight of one eye | 100% |
| Loss of one limb or sight of one eye | 50% |
| Permanent total disablement from injuries other than named above | 100% |
Motor Third Party Liability Insurance
Abide by the law and acquire this insurance to save yourself from fine and imprisonment. The plan provides protection from legal and medical third party liability. It is the mandatory one.
| Engine Capacity | Premium Rate |
| Less than 1,000cc | Rs. 1,850 |
| Above 1,000cc but less than 1,500cc | Rs. 2,863 |
| More than 1,500cc | Rs. 7,890 |
Exclusive insurance plans for private cars
Customers can get instant car insurance policy at a nominal price with minimum effort and nominal documentation process.
It offers the required cashless claim settlement process across the country with the help of network garages. The company has highly professional and trained teams which can help in the whole process of claim settlement.
With the online process, it becomes quite easy for the customer to get the best car insurance plan within a few minutes.
The company provides timely reminders about the renewal policies.
There are several add-on covers that boost the benefits of basic car insurance policies.
Every policyholder is unique and their requirements vary from person to person. Respecting your unique needs Bharti AXA offers additional covers to protect your interests in the best possible way.
Hydrostatic lock cover
This is an additional benefit that you can get with your basic car insurance policy. It is true that your car’s engine can easily get damaged because of heavy rain or floods. This will pay you against the repair or replacement of engine parts. But this is applicable only where the vehicle is less than 5 years old.
No Claim Bonus (NCB) Protector
With a single claim, your accumulated No-Claim Bonus drops down to 0%. However, with the NCB Protector, even after making two claims in the policy period, you can still retain your No Claim Bonus discount.
Zero Depreciation cover
With this feature, you don't have to pay for any depreciation on expenses associated with repaired/replaced parts like plastic, fibre, rubber and glass parts.
Roadside Assistance
With such effective add-on coverage, you will get the required assistance in the middle of the roads with a single call any time whether day or night. The services required changing flat tires, repairs, emergency fuel refilling, towing facility.
Co-Passenger Cover
With a standard car insurance policy, only the owner-driver coverage of around Rs 2 Lakh personal accident cover. However, with this add-on, fellow passengers are provided coverage of Rs. 1 lakh in case of death, permanent or total disability.
Key replacement
This cover will take care of vehicle lock and key if it’s stolen or lost. This is valid for up to 2 claims in a policy period.
Medical expenses
If you and the passengers are injured in case of an accident, then medical expenses up to Rs. 10,000 are given for treatment.
Consumables cover
Coverage is there for expenses on consumables such as oil, nuts, bolts that are considered unfit for further use.
Hospital cash
Under the same, you get a lump sum amount of Rs. 1000 per day in case of hospitalization for up to 30 days.
Ambulance charges
This add-on covers charges towards transportation of the insured person in an ambulance to the hospital.
Hospital cash
Under the same, you get a lump sum amount of Rs. 1000 per day in case of hospitalization for up to 30 days.
Engine and gearbox cover
It offers the needful cover in the case where your car breaks down because of damage to the internal parts of the engine and gearbox.
| Inclusions | Exclusions |
| Natural Disasters : Floods, earthquakes, cyclones, etc. | Drink and Drive : Driving under the influence of alcohol at the time of accident |
| Manmade Disasters : Fire, terrorism, riot, strike, and accidents etc. | Staged Accidents : Deliberate accidental will not be liable for any coverage. If accident was entirely staged and got proved during inspection, the claim would be rejected. |
| Personal Accident Cover for owner-driver : Coverage of Rs. 2 lakhs for the owner-driver of the car and optional personal accident covers for passengers | Illegal Activity : Driving without a valid license, or if the car’s driven by an underage person. |
| Third-Party liability : Pay for injury or damages to a person or property caused by you to another person in a car accident. | Commercial Activity : Driving your private vehicle for commercial purpose and vice versa |
| Other reasons : An expired policy, consequential damages, electrical and mechanical failure, regular wear and tear, and driving outside geographical limits are other reasons for claim rejection. |
In today's world, where the vehicular accidents are on the rise and dealing with repair cost higher. We all know that the car insurance is compulsory to have. A car insurance policy will take care of third party damage, injuries or death and the prospect of settling the damages for the same.
Bharti AXA Car Insurance provides a complete plan which will be a combination of both features with the ease and simplicity as expected from an effective car insurance policy. What it offers-
| Hassle Free Process | With an effective car insurance policy by Bharti Axa General Insuance Company online platform, you can buy an effective plan and can also renewing it. It is a simple, stress free procedure with limited documentation. |
| Buy Insurance Online | It will help you in saving time and money as well with the option of online procedure. This plan is provided in two formats- Basic Cover & Basic Cover + Roadside Assistance, to match the customer’s specific requirements. |
| Cashless Claims | Avail cashless claims at 2500+ network garages across India. |
| No Claim Bonus | You can easily tranfer upto 50% of your current NCB over to Bharti AXA from any other insurance provider. |
| Additional Covers | Add-ons like Depreciation cover, Invoice Price cover, Medical Expenses cover, Personal Accident cover for Passengers and Hospital Cash gets you more benefits. |
| A+ Customer Support | 24x7 customer support to make sure that that all your queries and concerns will be taken care of as and when they arise. |
| Fast, Reliable and Easy | The online process of applying for car insurance is simple and quick. Plus there are lfewe documents to submit to get instant issuance.Thus, within a few minutes, you can buy the Bharti AXA Car Insurance online. |
| Specific Plans | Bharti AXA provides two forms of protection exclusive to online purchase- Basic Cover & Basic Cover + Roadside Assistance, to match the customer’s requirements. |
| 24x7 Support | Avail Bharti AXA’s renowned customer support, applicable 24x7, to clear all your queries and concerns. |
Filing a claim with Bharti Axa General Insurance Company is very simple and quick and comprises of three coordinated steps
Intimating your Claim- You have to first inform the Bharti AXA about the accident through call and emails. On informing, your claim will get registered and you will receive a claim registration number future interactions associated with the claim. While filing a claim, you must be ready with this information
Your contact number.
Policy number/ Cover note no. or Vehicle no., Chassis no. and Engine no.
The exact location of the accident or loss, accurate date and time.
Description about the nature and extent of the loss.
Description about the injury sustained (if any).
Send your Vehicle for Repairs- The next step that you have to do is sending the car to the nearest vehicle. Remember that if you want to avail cashless services then you must go for a network garage. To check the same, you can take help of Bharti AXA’s approved list of network garages.
Moreover, keep the following documents ready with you-
Claim form with your signature.
Copy of R/C Book (self-attested) along with the original
Copy of driver’s license (self-attested) along with the original
FIR copy in case of major damage incurred/ third party injury/ death/ theft of vehicle/ damage occurs because of any malicious acts, riots etc.
Satisfaction letter if you want to get the cashless facility at any of the network garages.
Additional documents as and when required.
In the case of network garages, you would not have to pay from your pocket. Your insurance company will take care of the same. In case of reimbursement, you have to provide all documents along with the receipts stated all expenses associated with repair and FIR copy in case of Third party liability. Submit the same along with claim form and let the company handle the rest.
1. What are the perks of getting insured under Bharti AXA car insurance?
Bharti AXA car insurance offers custom-made products that can easily go well with the needs of customers. IT offers safety cover for the vehicle as well as its passengers. It has around 2500 cashless network garages.
2. What protection does this provide for its customers?
Bharti AXA car insurance policy provides coverage against personal and third party damages/ injury. Passengers in the car that is driven by the insured, paid drivers, the property of a third party, pedestrians as well will be liable to get the cover.
3. Is there any refund on the policy?
Premium can be refunded in case of cancellation of the plan. But it varies from insurer to insurer
4. What is not covered under Bharti AXA car insurance policy?
The Bharti AXA motor insurance will not be liable to offer coverage against breakdown that takes place because of mechanical or electrical problems, wear and tear of the vehicle and aging of vehicle, depreciation, loss through staged or deliberate accident, driving while intoxicated, contractual liability, damage to/ by a third-party driving the vehicle without a valid license.
5.What all documents have to be submitted in order to register a claim?
In order to register a claim, you have to submit the following documents
Contact details
Policy number or Vehicle no., Chassis no. and Engine no., etc.
Location of incident
Details of injury if any.
Slow Down in Auto Industry as Disclosed by Bharti Axa
Friday October 12, 2018
Rupees has deteriorated to its lowest in recent month. With the decreasing value of the currency in India, many sectors are deeply impacted. Sandeep Nanda, Chief Information Officer, Bharti Axa says “Increasing price of raw material can put great pressure on the auto organizations. It can impact their profit margins to a great extent”. There can be a further decrease in the demand because of the rising fuel costs. Due to the increase in the cost of owning a vehicle, many people are finding it as a challenge to afford a new car. However, this may not have an impact on auto component exporters as they got a significant contribution in the same.
Customised Car Insurance Add-on’s for Women Who Drives
Thursday September 13, 2018
With the increasing need for women safety, there are many car insurance companies that have come up with special plans for women. Safety of women is a matter of extreme distress, car insurance players took a step forward to resolve this burning issue. Few of them have introduced special plans like night Road Side Assistance (RSA), cab services, hotel stay, and other facilities. Some Insurance companies provide these services as an add-on with an additional nominal fee. Others players like ICICI Lombard and Bajaj Allianz provides it free of cost.
Sanjeev Mantri- ICICI Lombard- general Insurance executive director says “RSA services have been offered from over a decade but it has been quite generic”. With introspection in two different cases, the importance of introducing a customized plan for women drivers was realized. In one case women use to come back around 10 pm from work daily. In other scenario, women need to drive late night hours at the time of her in-law’s medical urgency. Keeping these concerns in mind, ICICI Lombard has come up with an inbuilt add-on of night RSA along with additional benefits. Hotels accommodation of up to Rs. 5000 is included if the damage is major. In the case of minor claims, free refreshments are given. This facility is applicable in 13 cities that includes major cities like Mumbai, Bengaluru, New Delhi, Chennai, Hyderabad etc. Women can avail this service anytime between 8 pm to 6 am, with access to 3500 garages across India.
Bajaj Allianz General CEO- Tapan Singhel informs TOI that they are planning to provide free night RSA to Women Drivers, with the cab facility up to 50 km from the point of motor breakdown. In addition, they also committed to providing 24* 7 medical urgency support with the refilling of fuel up to 3 liters. Their car insurance also covers hotel accommodation till Rs.1000.
For medical urgencies like a heart attack or road accident both Insurance players, i.e. ICICI Lombard & Bajaj Allianz have got a tie-up with over 4000 hospitals. They are also trying to make provisions for ambulance services. Other players like Bharati Axa & Tata AIG are providing these services as an add-on with an additional cost.
Reliance General Insurance assists with traditional RSA services. Their plan also includes minor car repairs, mending of the flat tyre, car towing or any car breakdown assistance. Cab facility up to 25 km radius from the point of the car crash is facilitated” – according to the spokesman Reliance General Insurance.
Linking Of Aadhaar With Insurance Policy Is Mandatory, Says IRDA
Monday November 13, 2017
On Wednesday, 8th Nov 2017, the Insurance Regulatory And Development Authority Of India (IRDA) said that the linking of Aadhar number with insurance plans is compulsory and asked insurance companies to implement the statutory norms.
“The Authority clarifies that, linkage of Aadhaar number to insurance policies is mandatory under the Prevention of Money Laundering (Maintenance of Records) Second Amendment Rules, 2017,” the IRDA said.
In the last June, the government of India had informed about the Prevention of Money Laundering (Maintenance of Records) Second Amendment Rules, 2017, making Aaadhar and PAN/Form 60 compulsory for getting financial services that include insurance also and asked policyholders and companies for linking the existing policies with the same.
In a discussion with all life and general insurance companies, IRDA said the rules have “statutory force” and they have to implement the rule without waiting for the further instructions.
Right now, there are 24 life insurers and 33 general insurance companies operating in the country.
Although, there are no deadlines that have been given by IRDA for the completion of the process, as per the circular, it has to be done as soon as possible. Some insurance companies also said that this can also result in the delay of payout in a few cases. Aadhaar is now also compulsory for financial transactions of Rs 50,000 and above. Likewise, one has to link one’s Aadhaar number with the mobile number latest by February 6, 2018.
Holding the Bharti AXA Car Insurance car insurance policy. I have paid 13000 Rs as a premium amount to renew the policy which is nominal when compared with other insurance companies.
The policy coverage is 2.40 lakhs. I have good claim experience with them once they had covered 80%, The insurance was taken in 2017, car modal is Honda Amaze.
I have recently renewed the car insurance policy from the Bharti AXA Car Insurance company around 2 months ago. The customer support service is average.
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