Shriram Car Insurance
Shriram Car Insurance
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Shriram Car Insurance

Shriram General Insurance Company was established on 5th April 1974. The company is a joint venture between Shriram Capital Ltd. and Sanlam Limited (South Africa). It offers multiple insurance products to cater to different needs of customers starting from Shriram motor insurance to home insurance, travel insurance, etc. The company continues to focus on the needs of customers, grooming talent, and bringing a great platform with the latest technology and ideas so that customers will get the best out of their investment portfolio.

Shriram Car Insurance safeguards your vehicle against the losses caused due to theft, riots, floods, accidents, among others along with providing financial protection from third-party liabilities. It offers a collection of add-on covers so that you can enhance and customize the coverage of your insured car as per your insurance needs. The policy also provides coverage to electrical and electronic accessories of your car like music players, LCD mini TV, etc. together with roadside assistance in case of emergencies on paying additional premiums.



Chennai, India

Number of Offices in India


Number of Customers

12 Million

Number of Employees


Recent Awards

Best General Insurance Company of the Year 2019

**Last Updated on 05-11-2020

What Is The Renewal Process of Shriram Car Insurance Policy

Renew With Shriram General Insurance

  • Visit the official website of Shriram General Insurance company.
  • Click on 'Car' given at the top of the page.
  • Tap on 'Renew Shriram Policy'.
  • You can see 3 search options to proceed ahead. Enter your details accordingly:
    1. Policy number with registration/engine/chassis number OR
    2.  Mobile number with registration number OR
    3. Policy number with the mobile number.
  • Click on the 'Renew' button and check the policy details.
  • The final step is to make the payment.
  • Once the payment is done, you will receive a confirmation receipt in your registered email id.

Renew With

  • Go to 'Compare Car Insurance Quotes Online' preset at the top of this page.
  • Enter your car details and click on the 'Get Quotes' option. Else 'Proceed Without Car Number' and fill the required details to directly visit the quotes page of different insurance providers.
  • Choose Shriram Car Insurance policy.
  • Proceed to do the payment using various online modes of payment like credit/debit card, net banking, e-wallets, etc..
  • You will get a notification for successful renewal of your policy in your registered email address.

Key Features & Benefits of Shriram Car Insurance

Customer Assistance

To deal with different queries during emergencies, the company experts are always ready to provide urgent assistance to their clients.

Quick Claim Facility

With the online availability and less documentation, the company offers a quick claim settlement process.

Cashless Garages

The company offers cashless services to its customers via the network garages present across the country. With the help of this benefit, the customers don't have to pay anything from their pocket in the hour of need.

Multiple Plan Options

The company provides multiple plans to cater to the different needs of its policyholders, viz., Own Damage Cover and Third-party Liability Cover. Both products are affordable and provide complete security to your car.

Personal Accident Cover

The car owner along with the paid driver or other passengers (as per the seating capacity of the vehicle) can be covered for a maximum of Rs.15 lakhs under the Personal Accident Policy offered by Shriram Car Insurance.

Premium Calculation For Shriram Car Insurance

An insured car owner is liable to pay premiums in order to seek advantages of his/her car insurance policy. You can easily estimate the cost of the premium by using a car insurance premium calculator. The premium charges of a car insurance policy depend on various factors such as IDV, age of the vehicle, cubic capacity, add-on covers, etc.

Please go through the following table showing premiums for variants of different car models:

Car Variant

Price of the Car


Zero Depreciation

(Add On)*

Estimated Premium*

Datsun redi-GO A (799 cc)

Rs. 3,58,000

Rs. 2,44,312

Rs. 1,344

Rs. 7,960

Maruti Dzire LXI (1197 cc)

Rs. 5,89,000

Rs. 4,37,877

Rs. 2,408

Rs. 14,566

Hyundai Creta E Diesel (1353 cc)

Rs. 9,99,000

Rs. 6,54,265

Rs. 6,489

Rs. 19,541

Honda WRV Edge Edition i-VTEC S (1498 cc)

Rs. 8,08,000

Rs. 7,30,533

Rs. 4,018

Rs. 19,127

Table Data updated on 05-11-2020

**The values are calculated on the basis of (Delhi) city and registration year 2020.

What Are The Different Add-on Covers By Shriram Car Insurance?

  • Zero Depreciation Cover: Depreciation depicts the devaluation of your car because of several factors which include vehicle age, wear and tear, obsolescence. Using this add-on cover, you can repair or replace the depreciated parts of your car such as rubber, plastic, metal, etc. by not paying a single penny.
  • Daily Reimbursement: Under this add-on cover, the facility of daily reimbursement will be provided in case you buy additional car insurance services from Shriram General Insurance company.
  • Return to Invoice: This add-on offers the invoice value of the vehicle along with road taxes and registration fees. The company will pay the required amount in case of theft/total loss of the vehicle.
  • Personal Belongings: This add-on covers the loss of personal belongings that includes car accessories, laptop, or electronic equipment from the locked vehicle.
  • Emergency Transport & Hotel Expenses: While your car is under repairs, it might be cumbersome to rely on public transport. The company has come out with this add-on cover to pay for an overnight stay in the hotel along with taxi charges
  • Key Replacement: Keys are an essential part of your vehicle. You can recover/repair/replace the same with the help of this add-on.
  • Multicar Rebate: This add-on cover is available for the people who own more than one car. It will extend the add-ons like Key Replacement, Personal Belongings and Depreciation Deduction Waiver benefits to cars at applicable rates and conditions on renewal with Shriram General Insurance.

Discounts Offered By Shriram Car Insurance

Voluntary Deductible: On choosing a higher deductible amount, i.e., over and above the compulsory deductible, the customer can avail a discount up to 35% on Own Damage (OD) premium of the vehicle, subject to a maximum discount of Rs. 2500.

No Claim Bonus (NCB): NCB comes out as a reward for the policyholder who has not filed any claim within the policy tenure. The discount in NCB ranges from 20% to 50% with the consecutive claim-free years.

AAI Membership: If you are a member of Automobile Associations of India (AAI), a certain percentile of discount can be gained on the OD premium of your car insurance policy.

Anti-theft Devices: You can earn discounts on car insurance premium by installing an anti-theft device in your car approved by the Automobile Research Association of India (ARAI).

How To Settle A Car Insurance Claim With Shriram General Insurance?

  1. Register Claim

    Intimate about the incident to the insurer as soon as possible. You can do this online by visiting the official website of Shriram General Insurance or over the phone by calling on the toll-free number.

    You need to keep a few details handy during registration of a claim:

    • Accident date and time.
    • Description and location of the accident.
    • Engine and Chassis Number.
    • Car inspection address.
    • Police complaint or FIR, in case of theft.

    If the police fail to trace the stolen car, issue a Final Report from them confirming 'No Recovery' of the vehicle.

  2. Inspection of the Vehicle

    Get your car towed/drive to the nearest network garage authorized by the insurer. The company will allocate an inspector for the survey of the damaged vehicle and record the intensity and cost for repairs. He/she will then prepare a report and collect the necessary documents from you to submit it for further proceedings.

  3. Verification of Claim

    The company will verify the report as per the terms and conditions of the policy and check all the documents to process the claim. Once the claim is verified and accepted, it will be communicated to you over call/SMS/email (in your registered phone number/email id).

  4. Claim Settlement

    In case of a cashless claim, the claim amount will be directly settled with the network garage.

    While in case of a reimbursement claim, you are required to pay the repair/replacement charges at the non-network garage and submit the bills or receipts to the insurer following the same above-mentioned process. On acceptance of the claim, the amount will be credited to the bank account of the policyholder.

Documents/Evidence Required for Claim Settlement 

  • Policy papers.
  • Estimate for repairs (for cashless claims).
  • Bills or receipts for repairs (for reimbursement claims).
  • Original and copy of the Driving License of the driver.
  • Registration Book and Tax Receipts.
  • FIR for third-party property damage, death and body injuries.

Contact Details

Shriram Car Insurance Company

Registered Office Address: Shriram General Insurance Co. Ltd. (In partnership with Sanlam, South Africa) E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022.

Communication Address: Shriram Life Insurance Company Limited, Ramky Selenium, Plot No: 31 & 32, Beside Andhra Bank Training Centre, Financial District, Gachibowli, Hyderabad, Telangana, India – 500032.

Telephone (toll-free): 1800-300-30000 (For policyholders), 1800-103-3009 (For Others)

Fax No: 0141-2770692, 2770693

Email: customercare[at]shriramlife[dot]in (For queries or complaints related to your car insurance policy)

Registered Office Address: PolicyX.Com Insurance Web Aggregator Private Limited, 1st Floor, Landmark Tower, Plot no-2, Southcity-1, Opposite C-113, Ashok Marg, Sector-41, Gurugram - Haryana - 122001 India.

Email: (For any assistance & complaints), (For any Sales query)

Toll-Free Number: 1800-4200-269

Shriram Car Insurance: FAQs

1. Is there any mobile application available for Shriram General Insurance?

Yes, a mobile application named ‘My SGI (Shriram General Insurance Customer Mob App)’ is available.

2. How much coverage is provided in case of third-party property damage in Shriram Car Insurance policy?

The policy will provide a coverage of Rs. 7.5 lakhs in case of third-party property damage.

3. Does Shriram Car Insurance policy cover CNG/LPG kits also?

Yes, it will cover bi-fuel systems (CNG/LPG kits) also on paying an additional premium (whether it is in-built or fitted separately).

4. Is there any option of long-term policy under Shriram Car Insurance?

Yes, you can opt for a long-term policy of 3 years for both Third-party insurance along with Own Damage insurance. This cover is applicable for a term of 3 years for Third-party liabilities and 1 year for Own Damage.

5. How much compensation is paid by the policy for towing of the vehicle from the place of incident to the nearest garage?

Shriram car insurance provides towing charges up to a maximum of Rs. 1500.

6. Does the policy charge to cover electrical and electronic accessories?

Yes, you need to pay an extra premium if you wish to cover your electrical and electronic accessories of the insured vehicle.

7. What is a non-premium bearing endorsement in Shriram Car Insurance Policy?

A non-premium bearing endorsement is an endorsement under which no additional premium is charged.

8. What are the documents required to cancel my Shriram Car Insurance policy?

The following documents will be required to cancel your policy:

  • Customer Request Letter.
  • Sale proof of the vehicle or Sale Deed/Form 29 & 30 along with RTO acknowledgement (in case the vehicle is sold).
  • Original Policy Copy.
  • Alternate policy proof (TP/Comprehensive).
  • NOC from the financer if the vehicle is seized by the financer.

Last updated on Aug 2022