Shriram General Insurance Company was established on 5th April 1974. The company is a joint venture between Shriram Capital Ltd. and Sanlam Limited (South Africa). It offers multiple insurance products to cater to different needs of customers starting from Shriram motor insurance to home insurance, travel insurance, etc. The company continues to focus on the needs of customers, grooming talent, and bringing a great platform with the latest technology and ideas so that customers will get the best out of their investment portfolio.
Shriram Car Insurance safeguards your vehicle against the losses caused due to theft, riots, floods, accidents, among others along with providing financial protection from third-party liabilities. It offers a collection of add-on covers so that you can enhance and customize the coverage of your insured car as per your insurance needs. The policy also provides coverage to electrical and electronic accessories of your car like music players, LCD mini TV, etc. together with roadside assistance in case of emergencies on paying additional premiums.
Headquarters | Chennai, India |
Number of Offices in India | 3000 |
Number of Customers | 12 Million |
Number of Employees | 60,000+ |
Recent Awards | Best General Insurance Company of the Year 2019 |
**Last Updated on 05-11-2020
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Customer Assistance
To deal with different queries during emergencies, the company experts are always ready to provide urgent assistance to their clients.
Quick Claim Facility
With the online availability and less documentation, the company offers a quick claim settlement process.
Cashless Garages
The company offers cashless services to its customers via the network garages present across the country. With the help of this benefit, the customers don't have to pay anything from their pocket in the hour of need.
Multiple Plan Options
The company provides multiple plans to cater to the different needs of its policyholders, viz., Own Damage Cover and Third-party Liability Cover. Both products are affordable and provide complete security to your car.
Personal Accident Cover
The car owner along with the paid driver or other passengers (as per the seating capacity of the vehicle) can be covered for a maximum of Rs.15 lakhs under the Personal Accident Policy offered by Shriram Car Insurance.
An insured car owner is liable to pay premiums in order to seek advantages of his/her car insurance policy. You can easily estimate the cost of the premium by using a car insurance premium calculator. The premium charges of a car insurance policy depend on various factors such as IDV, age of the vehicle, cubic capacity, add-on covers, etc.
Please go through the following table showing premiums for variants of different car models:
Car Variant | Price of the Car | IDV* | Zero Depreciation (Add On)* | Estimated Premium* |
Datsun redi-GO A (799 cc) | Rs. 3,58,000 | Rs. 2,44,312 | Rs. 1,344 | Rs. 7,960 |
Maruti Dzire LXI (1197 cc) | Rs. 5,89,000 | Rs. 4,37,877 | Rs. 2,408 | Rs. 14,566 |
Hyundai Creta E Diesel (1353 cc) | Rs. 9,99,000 | Rs. 6,54,265 | Rs. 6,489 | Rs. 19,541 |
Honda WRV Edge Edition i-VTEC S (1498 cc) | Rs. 8,08,000 | Rs. 7,30,533 | Rs. 4,018 | Rs. 19,127 |
Table Data updated on 05-11-2020
**The values are calculated on the basis of (Delhi) city and registration year 2020.
Voluntary Deductible: On choosing a higher deductible amount, i.e., over and above the compulsory deductible, the customer can avail a discount up to 35% on Own Damage (OD) premium of the vehicle, subject to a maximum discount of Rs. 2500.
No Claim Bonus (NCB): NCB comes out as a reward for the policyholder who has not filed any claim within the policy tenure. The discount in NCB ranges from 20% to 50% with the consecutive claim-free years.
AAI Membership: If you are a member of Automobile Associations of India (AAI), a certain percentile of discount can be gained on the OD premium of your car insurance policy.
Anti-theft Devices: You can earn discounts on car insurance premium by installing an anti-theft device in your car approved by the Automobile Research Association of India (ARAI).
Intimate about the incident to the insurer as soon as possible. You can do this online by visiting the official website of Shriram General Insurance or over the phone by calling on the toll-free number.
You need to keep a few details handy during registration of a claim:
If the police fail to trace the stolen car, issue a Final Report from them confirming 'No Recovery' of the vehicle.
Get your car towed/drive to the nearest network garage authorized by the insurer. The company will allocate an inspector for the survey of the damaged vehicle and record the intensity and cost for repairs. He/she will then prepare a report and collect the necessary documents from you to submit it for further proceedings.
The company will verify the report as per the terms and conditions of the policy and check all the documents to process the claim. Once the claim is verified and accepted, it will be communicated to you over call/SMS/email (in your registered phone number/email id).
In case of a cashless claim, the claim amount will be directly settled with the network garage.
While in case of a reimbursement claim, you are required to pay the repair/replacement charges at the non-network garage and submit the bills or receipts to the insurer following the same above-mentioned process. On acceptance of the claim, the amount will be credited to the bank account of the policyholder.
Shriram Car Insurance Company
Registered Office Address: Shriram General Insurance Co. Ltd. (In partnership with Sanlam, South Africa) E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022.
Communication Address: Shriram Life Insurance Company Limited, Ramky Selenium, Plot No: 31 & 32, Beside Andhra Bank Training Centre, Financial District, Gachibowli, Hyderabad, Telangana, India – 500032.
Telephone (toll-free): 1800-300-30000 (For policyholders), 1800-103-3009 (For Others)
Fax No: 0141-2770692, 2770693
Email: customercare[at]shriramlife[dot]in (For queries or complaints related to your car insurance policy)
PolicyX.com
Registered Office Address: PolicyX.Com Insurance Web Aggregator Private Limited, 1st Floor, Landmark Tower, Plot no-2, Southcity-1, Opposite C-113, Ashok Marg, Sector-41, Gurugram - Haryana - 122001 India.
Email: helpdesk@policyx.com (For any assistance & complaints), telesales@policyx.com (For any Sales query)
Toll-Free Number: 1800-4200-269
1. Is there any mobile application available for Shriram General Insurance?
Yes, a mobile application named ‘My SGI (Shriram General Insurance Customer Mob App)’ is available.
2. How much coverage is provided in case of third-party property damage in Shriram Car Insurance policy?
The policy will provide a coverage of Rs. 7.5 lakhs in case of third-party property damage.
3. Does Shriram Car Insurance policy cover CNG/LPG kits also?
Yes, it will cover bi-fuel systems (CNG/LPG kits) also on paying an additional premium (whether it is in-built or fitted separately).
4. Is there any option of long-term policy under Shriram Car Insurance?
Yes, you can opt for a long-term policy of 3 years for both Third-party insurance along with Own Damage insurance. This cover is applicable for a term of 3 years for Third-party liabilities and 1 year for Own Damage.
5. How much compensation is paid by the policy for towing of the vehicle from the place of incident to the nearest garage?
Shriram car insurance provides towing charges up to a maximum of Rs. 1500.
6. Does the policy charge to cover electrical and electronic accessories?
Yes, you need to pay an extra premium if you wish to cover your electrical and electronic accessories of the insured vehicle.
7. What is a non-premium bearing endorsement in Shriram Car Insurance Policy?
A non-premium bearing endorsement is an endorsement under which no additional premium is charged.
8. What are the documents required to cancel my Shriram Car Insurance policy?
The following documents will be required to cancel your policy:
Last updated on Aug 2022