Tata AIG Car Insurance
Tata AIG Car Insurance
PX step

Tata AIG Car Insurance

Tata AIG General Insurance Company Limited was established in the year 2001 and since then, it has offered a list of innovative products to its customers that have been made available to its clients through agents and brokers. The company has a renowned name in the car insurance industry. It is a joint venture between the TATA Group and the American International Group (AIG). The company has more than 200 branches spread all over the country with a current asset base of approx Rs.10,050 Crores. The company has also entered into a partnership with Banks, Non-Banking Financial Corporations, Housing and Finance Corporations. The company’s workforce includes more than 400+ product experts and the customer service team comprises more than 450 customer service staff. It has also provided a robust digital platform to enable the online distribution of its products.

Tata AIG Car Insurance provides suitable coverage against loss or damage to the car caused due to any natural disaster, man-made calamities, theft, accident, etc. It offers a huge list of 3800 network garages across India.

Highlights of Tata AIG Car Insurance

HeadquartersMumbai, Maharashtra
Parent Tata Sons (74%) American International Group (26%)
Number of Locations in India160
Number of Licensed Agents10,328

**Last Updated on 05-11-2020

What Is the Renewal Process of Tata AIG Car Policy?

1. Renew With Tata AIG General Insurance

Tata AIG General Insurance Company Ltd. offers a simple procedure to its customers for easy online renewal of your car insurance policy. Please keep the details of the policy and proceed with the following steps:

  • Visit the official website of Tata AIG General Insurance.
  • Click on the 'Renew' tab present at the top of the page.
  • Select ‘Car Insurance’ from the choices mentioned below of the tab.
  • Fill the required details such as your registered mobile number or policy number.
  • Click on 'Proceed' and enter the ‘Captcha’ provided in the box.
  • Check the policy details of your car and make the payment.
  • After making the payment, you will be communicated about the renewal of your car insurance policy in your registered email address.
  • You can save the premium receipt details in your phone for future reference.

2. Renew With PolicyX.com

PolicyX.com allows renewing your car insurance policy online within 10-15 minutes. Make sure to follow the below steps carefully:

  • You can find ‘Compare Car Insurance Quotes Online’ present at the top of this page.
  • You have two choices for renewal, one is to enter the registration number of your car and click on the ‘Get Quotes’ option. The other one is to ‘Proceed Without Car Number’ and fill the details asked such as RTO code, car make, registration year, variant, etc.
  • Choose the current insurance provider or select another one as per your needs.
  • Click on ‘continue’ and make the payment.
  • Once the payment is done, you will be notified with a confirmation mail for successful renewal of the policy in your registered email id.

Key Features and Benefits of Tata AIG Car Insurance

Customer Support: To provide the required assistance to the customers, the company is always on high alert with the respective teams. They work seamlessly to solve all your queries on time.

Easy Application Process: The process is faster and easier than ever. You just have to fill out the necessary details, submit the required documents and you are just a step away from buying your policy.

Discounts: If you have installed an anti-theft device in your car or you are an active member of a recognized automobile association, the company will proudly offer you certain discounts.

Tata AIG Car Insurance Premium Calculation

Premium calculation is crucial prior to purchasing a car insurance policy as it may vary depending on several factors. You can easily calculate your premiums using the premium calculator provided by PolicyX.com.

In this table, we will show the premium calculation of different car variants along with their zero depreciation cover and IDV.

Car VariantPrice of the CarIDV*Zero Depreciation (Add On)*Estimated Premium*
FIAT Urban Cross Active (1248 cc)Rs. 6,77,618Rs. 5,82,255Rs. 2,329Rs. 14,313
Hyundai EON Petrol 10 Era (998 cc)Rs. 6,81,000Rs. 3,59,864Rs. 2,415Rs. 11,847
Maruti Suzuki Dzire LXi (1197 cc)Rs. 5,89,000Rs. 4,40,088Rs. 2,055Rs. 13,781
TATA Tiago Revotron XE (1199 cc)Rs. 5,13,000Rs. 3,13,956Rs. 1,256Rs. 12,111

Table Data updated on 05-11-2020

**The values are calculated on the basis of the registration year as 2020 and Delhi city.

What Are the Add-On Covers Under Tata AIG Car Insurance?

  • Return To Invoice: If the car gets completely damaged or stolen, the company will pay the entire invoice price of the insured car inclusive of registration charges and applicable taxes.
  • Roadside Assistance: If you face any trouble while driving your car such as tyre puncher, refuelling, battery problems or towing, those charges will be compensated by the company.
  • No Depreciation Cover: With this, the company will happily compensate the amount of the depreciated parts (if repaired/replaced) such as nylon, rubber, metal, etc. But it has 1 condition. The repairs should be handled by an approved Tata AIG cashless garage. Also, the compensation is only valid for the first 2 claims in a policy period.
  • Key Replacement Cover: If you misplace your car keys or they are stolen, Tata AIG will pay for its replacement.
  • Engine Cover: If the engine/gearbox/transmission of your car is damaged because of water or oil leakage, the company will handle its replacement/repair charges.
  • Courtesy/Hire Car: The company is liable to pay for hired cars for a maximum of 10 days in the event of a claim for repair purposes and 15 days in the event of a claim for theft or total loss. This service shall be available within 24 hours of claim intimation to the insurer.
  • Emergency Transport & Hotel Expenses: In case of a breakdown or damage due to an accident at a foreign location, the insurance policy will pay for hotel expenses and transportation charges to the policyholder.
  • Repair of Glass, Fibre, Plastic & Rubber Parts: Tata AIG car insurance provides adequate cover for repair costs of fibre, glass and rubber parts of your damaged car. Please note that replacement cannot be done by the policy and the painting expenses will also be borne by the policyholder.

Tata AIG Car Insurance: Claim Settlement Process

File Your Claim

Policyholders need to immediately report emergencies and accidents to the insurer after attending to self and others' care. You can either SMS ‘CLAIMS’ to ‘5616181’ or call at 24x7 toll-free helpline number 1800-119-966. You can also write an email at general[dot]claims[at]tata-aig[dot]com.

Unnecessary and unexplained delays in reporting incidents may lead to the cancellation of the claims.

Submit Documents

In order to get timely assistance, policyholders must be ready with the following:

  • A copy of the policy document.
  • FIR copy of the incident for which claim is raised.
  • PUC Certificate.
  • Vehicle registration certificate.
  • Self-identity proof like aadhaar card, PAN card, passport, etc.
  • FIR in case of bodily injury, theft or property damage.
  • Driving license of your car.

Claim Verification

The claim representative will reach the destination after claim intimation for the survey. The representative will examine the car, mark all the damages and prepare a report. The survey report will be then verified by the insurer according to the clauses of the policy. On successful verification, the insurer will approve the claim for settlement purposes.

Claim Payout

On approval of the claim, the whole amount (subject to depreciation costs for rubber and plastic parts as mentioned in the policy) will be settled and paid to the policyholder.

Contact Details of Tata AIG Car Insurance

Tata AIG Car Insurance Company

Registered Office Address: Tata AIG General Insurance Company Limited, Peninsula Business Park, Tower A, 15thFloor, G.K.Marg, Lower Parel, Mumbai-400 013, Maharashtra, India.

Telephone (Toll-free): 1800-266-7780, 1800 266 1363

Phone: 1800 22 9966 (only for senior citizen policy holders)

Fax Number: 022 66938170

Email: customersupport[at]tataaig[dot]com (Any queries or complaints regarding your car insurance policy)


Registered Office Address: PolicyX.Com Insurance Web Aggregator Private Limited, 1st Floor, Landmark Tower, Plot no-2, Southcity-1, Opposite C-113, Ashok Marg, Sector-41, Gurugram - Haryana - 122001 India.

Email: helpdesk@policyx.com (For assistance & complaints), telesales@policyx.com (For any Sales query)

Toll-Free Number: 1800-4200-269

Tata AIG Car Insurance: FAQs

1. Are there discounts that will lower my Tata AIG car insurance premium?

There are many discounts that you can get with Own Damage Premium for membership of the Automobile Association of India, Vintage Cars (Pvt. Cars certified by the Vintage and Classic Car Club of India); Installation of ARAI approved anti-theft devices.

2. My car got stolen and I have lost my wallet and some jewellery in the car. Will my Tata AIG Car Insurance provide cover for the same?

No, loss of wallet and jewellery will not be covered under Tata AIG Car Insurance.

3. Is there any plan to cover tyre damage to my car with Tata AIG Car Insurance?

Yes, you can opt for a ‘Tyre Secure’ add-on cover that provides replacement of 4 damaged tyres due to accident during the policy tenure.

4. Can I add roadside assistance cover for my commercial car with Tata AIG car insurance?

No, roadside assistance cover of Tata AIG car insurance is only for private cars and not for commercial cars.

5. I want to change the IDV of my car insured with Tata AIG car insurance policy, can I do so?

Yes, you can ask for a change in the IDV of your insured car with Tata AIG car insurance by calling on the toll-free number (1800-266-7780) and placing a request. This can be done only during the renewal of the policy as per the terms and conditions of Tata AIG.

6. Is there any limit for making claims of my Tata AIG car insurance policy?

No, there is no limit for making claims of Tata AIG car insurance policy. However, the number of claims cumulatively should not exceed 75% of the IDV value.

7. Does a comprehensive auto insurance policy of Tata AIG come along with zero depreciation cover?

No, a comprehensive auto insurance policy of Tata AIG does not come along with zero depreciation cover. You will be required to opt for the same separately.

8. May I know whether Tata AIG car insurance policy offers direct settlement benefit?

Yes, Tata AIG car insurance policy offers direct settlement benefit only if the car is repaired from an authorized workshop or garage.

9. How much GST is applicable for an auto insurance policy of Tata AIG Car Insurance?

The applicable GST (Goods & Services Tax) for an auto insurance policy of Tata AIG Car Insurance is 18%.

10. Can I request for modifications in my existing add-ons at the time of policy renewal of Tata AIG Car Insurance?

Yes, you can place a request for modifications in existing add-ons as well as opt for new ones at the time of policy renewal of Tata AIG Car Insurance.

Last updated on Aug 2022