Chola MS Car Insurance
Chola MS Car Insurance
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Cholamandalam Car Insurance

Cholamandalam General Insurance is a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, Japan. Taking trust as a thread between the company and its customers, it comes out with a wide range of effective insurance plans including motor, health, property, accident, engineering, liability, marine, travel, and crop for individuals and corporates. Cholamandalam has also been recognized and awarded by the Government of India, international entities, rating agencies, and delivery innovations. To assist your needs, the company offers comprehensive, third-party and zero depreciation car insurance plans.

Highlights of Cholamandalam Car Insurance

Third-party liability coverUp to 7.5 lacs
Network garages7100+
Incurred Claim ratio84%

Table Data updated on 05-11-2020

How To Renew Your Cholamandalam Car Insurance?

To keep your Chola MS car insurance active, on-time renewal is very necessary. Chola MS provides an easy renewal process that allows you to insure your car from any place, anytime. There are two ways to renew your car insurance policy - via the official website of the company or through Both platforms are great as it requires only a few steps to renew the existing car insurance policy and you will immediately get the policy on your email.

Renewal via

  • Scroll up to the "Compare Car Insurance Quotes Online" section on the top-right corner of this page.
  • Submit the car's number and click on the tab 'Get Quotes'. You also have the option to click on 'Proceed without car number' and fill the details to visit the quotes section.
  • Choose the Cholamandalam car insurance plan that you want to renew.
  • Easily pay via different payment modes. The team will share the required policy documents over mail.

Renewal Via Cholamandalam MS General Insurance Company

  • Visit the official website of the Cholamandalam MS General Insurance Company.
  • Click on the tab 'Car' present at the left corner.
  • Click on the tab 'Renew'.
  • Provide Policy number/registration number and click on the tab 'Proceed'.
  • Analyze the policy details and make the payment using digital payment modes.
  • The company will share the policy documents with you on the registered email address.

Key Benefits of Chola MS Car Insurance Policy

Chola MS is one of the leading general insurance companies that stock effective car insurance products to deal with different needs of customers. To serve better, the company offers various customized benefits. A detailed view of other benefits are listed below for your reference:-

Hassle-free Claim Settlement

When it comes to filing any claim, the process of Chola MS is quite simple and effective. The company carries a decent claim settlement ratio. It works round the clock to offer the much-required assistance.

No-Claim Bonus or NCB

For every claimless year, you will get huge discounts that will reduce the premium at the time of renewal. For example, in the first claimless year, you will get a 20% discount on the second year's premium and so on.

Comprehensive Protection at Affordable Price

To deal with various needs of the customers, the company offers comprehensive plans at affordable prices, which proudly include third-party & own damage covers. Apart from this, add-on covers are there at your disposal.

Customer Assistance

With a dedicated and helpful customer support panel, policyholders will have the assistance of a 24*7 active support to get solutions regarding their queries.

Cashless Network Garages

People love the comfort of a cashless facility and this company works tirelessly to provide the same benefit to its customers. With the help of network garages (7100+), you can avail cashless repair service without facing any hurdle. The company will take care of the repair bills so that you can enjoy a good night's sleep.

Ease of Buying

The company is strategically using both channels of communication (offline & online) to reach its customers. It's up to the people whether they want to visit the company's office or buy/renew the policies online.

Fixed Daily Allowance

The company offers a fixed daily allowance of INR 500 or INR 1,000 per day to meet the cost of hiring a car (for a maximum of five days per policy period) if the insured vehicle is in the garage for repairs.

Cholamandalam MS Car Insurance Premium Calculation

To carry a valid car insurance plan, customers have to pay a fixed amount of premium. The premium is based on several factors which are mentioned below-

  • Model and variant
  • Age
  • Registration location
  • Type of plans
  • Security system installed
  • IDV
  • Others

You can use the below-mentioned formula to calculate car insurance premium:-

Premium = Own Damage Premium - (No claim bonus + discounts) + Liability Premium as fixed by the IRDAI + Cost of Add-ons

Premium Samples

Car ModelPricesIDV*Zero Depreciation*Estimated Premium*
Honda City 1.3DX (1342cc)Rs. 9,91,000Rs.5,28,579Rs.1477Rs. 14,741
Audi A7- U2 CRDi DieselRs. 90,05,000Rs.75,63,330Rs.34, 035Rs. 1, 02, 360
MARUTI VITARA BREZZA - LXi (1462cc)Rs.7,80,000Rs.6,97,303Rs.3487Rs.18690
Toyota Yaris G (1496cc)Rs.12,86,000Rs. 5,32,000Rs.1747Rs. 15647

Table Data updated on 05-11-2020

*The values are calculated on the basis of the city (Bengaluru) and year of registration (2020).

Add-on Covers: Chola MS Car Insurance

  • Fuel Delivery: Under this add-on, the company will deliver 5 litres of diesel and petrol in the case the vehicle runs out of fuel.
  • Emptying of The Fuel Tank: With this add-on, the service provider will bear the cost of emptying the fuel tank for wrong fuelling and protect you from unnecessary expenses.
  • Transfer Cost Reimbursement: The company will reimburse up to Rs. 3000 in case you opt for towing service on your own when the insurer's team is not able to assist.
  • On-site Minor Repair: For all repairs that take less than 45 minutes at the place of breakdown such as settling the plug, changing of oil and oil filter, among others, the company's representative will visit the site and get the repairs done.
  • Battery Jump-start: In case of an emergency, the service provider will be there to jump-start the battery.
  • Flat Tyre Replacement: During the time of trouble, this add-on will assist you to get your tyre replaced on time.
  • Locked or Loss of Key Cover: In such a scenario, the company will provide the towing service to the nearest and safest place.
  • Replacement of Key: If you lose your car key, the insurer will be liable to pay the cost of its replacement.

Cholamandalam Car Insurance Claim Process

There are two ways through which you can file your Cholamandalam car insurance claim easily. Let's discuss them in detail.

Cashless Claim

If you are looking to file a claim for cashless settlement (in which you don't have to pay anything from your pocket), below is the process that you have to follow:-

  • Inform the insurer and register the claim as soon as possible. You can do the same via call or by logging into your online Cholamandalam MS policy account.
  • The company will appoint a surveyor to inspect the whole case and your vehicle as well.
  • Submit all documents to the company's representative/surveyor. Let the company verify all your documents.
  • Once it is approved, the insurer or surveyor will communicate further with the network garage.
  • The insurer will pay for repairs. You don't have to pay for the same from your pocket.


  • Inform the company and register the claim. You can do the same via call or by logging into your online Cholamandalam MS policy account.
  • The company will send a surveyor to analyse the loss.
  • Submit a claim with duly signed claim form along with the copy of the driving license, RC book & policy document to the company.
  • Submit the FIR, if required (kindly note down- contact details of people and vehicle number involved in an accident).
  • You have to submit an estimated bill, original invoice, and payment receipt.
  • The insurer will analyze the case and respond accordingly.
  • Once the claim is approved, the company will transfer the amount in your account.

What Are The Required Documents To File Cholamandalam MS Car Insurance Claim?

  • Duly signed claim form
  • RC of the vehicle with original keys
  • Copy of driving license
  • Policy documents (original)
  • FIR (in case of theft)
  • PAN card, driving license, and registration certificates

Contact Details

Cholamandalam MS General Insurance Company

Tollfree: 1800-208-5544 I 044 4044 5400

Registered Address: New No. 2, Old No. 234, Dare House, II Floor, N. S. C. Bose Road, Parrys Chennai-HO - 600 001, Tamil Nadu, India Insurance Web Aggregator

Contact Number: 1800-4200-269

Email id:

Registered Address: PolicyX.Com Insurance Web Aggregator Private Limited, 1st Floor, Landmark Tower, Plot no-2, Southcity-1, Opposite C-113, Ashok Marg, Sector-41, Gurugram - Haryana - 122001 India.

Chola MS Car Insurance - Faq's

1. What will be the tenure of a car insurance policy?

For all new cars, IRDAI has made it compulsory to buy third-party cover for 3 years. Policyholders can choose the OD Section for one or three years. For old cars, annual comprehensive/package policy or standalone liability policy is available for a period of one year. Policyholders have to renew the same every year.

2. Are natural calamities covered under car insurance?

Any tangible damage caused to vehicles due to natural calamities like- flood, tempest, cyclone, earthquake, hurricane etc. are covered under Cholamandalam comprehensive insurance policy.

3. Can I get any discounts on my Cholamandalam Car Insurance policy?

The company offers several discounts to its customers such as No Claim Bonus, Automobile Association Membership Discount, Discount for Anti-Theft Devices (approved by ARAI) fitted in the vehicle.

4. Can I get any compensation on obtaining a new driving license?

Yes, Cholamandalam Car Insurance offers compensation for obtaining a duplicate license (a fixed sum of INR 500) in the case where the original driving license for a light motor vehicle is lost.

Last updated on Aug 2022