LIC Merchant Portal Login & Process Guide | PolicyX
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LIC Merchant Portal

The LIC Merchant Portal serves as an online platform for individuals appointed by LIC to efficiently collect premiums and manage related policy servic ...Read More

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Written by Himanshu Kumar
Reviewed by Raj Kumar
Published: 16 Dec 2024
Updated: 27 Jul 2026
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LIC Merchant Login and Registration

Premium payment is essential for buying a life insurance policy or health insurance policy from LIC of India. LIC Merchants provide a hassle-free premium payment method to customers. Appointed by LIC of India, these merchants are 100% authentic and trustworthy.

For efficient and authentic premium collection, LIC of India provides a 'merchant portal' where all tasks are performed online. Merchants need to log in to carry out premium collection.

LIC Merchant: Definition and Role

Merchants are individuals appointed and involved in premium collection. They act as a link between policyholders and the LIC of India. The LIC Premium Collection portal is an online platform where merchants log in using their ID and password to manage premium payment tasks.

Merchants can also view and update details using the merchant tools available on the portal, in addition to premium collection.

This guide details how the portal functions and how to log in. To log in, you need a 'Login ID' and password. If you forget your password, you need not worry. Here's how to reset it:

Forgot Password?

If you forget your password, follow these steps:

  • Visit the LIC official website.
  • Click on 'Merchant Portal' under the 'Online Services' tab.
  • Click on 'Login'.
  • Click on 'Forgot Password'.
  • Enter your 'User ID' and 'Email ID', then click 'Mail New Password'.
  • A new password will be sent to your registered email ID.
  • Log in using the new password.
  • After receiving the new password via email, you can set a new password of your choice. Follow these instructions to change it:

    How to Change Your LIC Merchant Account Password

    To change your password, follow these simple steps:

  • Visit the official LIC of India website.
  • Click on 'Merchant Portal' under the 'Online Services' tab.
  • Click on 'Login'.
  • Click on 'Change Password'.
  • Enter your 'User ID' and current password.
  • Enter your 'New Password' and 'Confirm Password'.
  • Then, click 'Reset'.
  • If you remember your account ID and password, you can log in by following these steps:

    How to Log In to the LIC Merchant Portal

    Follow these steps to log in easily:

  • Go to the LIC official website.
  • On the left-hand side, find 'Online Services', then click on 'Merchant Portal'.
  • Click on the 'Login' option.
  • Enter your 'User Name' and 'Password' in the portal.
  • Click 'Submit' after filling in the details.
  • How to Update Your Email ID

    An updated 'Email ID' is crucial for receiving OTPs. Follow these steps to update it:

  • Visit the official LIC of India website.
  • Click on 'Merchant Portal' under the 'Online Services' tab.
  • Click on 'Login'.
  • Click on 'Update Email ID To Get OTP'.
  • Enter your 'User ID', 'Password', and 'Email ID'.
  • Click 'Update'.
  • Benefits of LIC Merchant Portal

    • Easy online access to merchant services
    • Faster premium collection process
    • Less paperwork
    • Better transaction tracking
    • Convenient policy servicing management

    LIC Merchant Portal Features

    Feature Description
    Premium Collection Collect and manage customer premium payments
    Receipt Generation Generate premium payment receipts
    Transaction Details View payment and transaction records
    Policy Services Access available policy-related services
    Online Management Manage merchant activities digitally

    LIC Merchant Customer Care

    If LIC merchants face login problems, customer care assistance is available. You can contact the customer care executive via helpline number or email. Contact details are:

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    Frequently Asked Questions

    The 12 most-asked questions about LIC Merchant Portal, answered.

    The LIC merchant portal is 100% safe and secure.
    The password can be changed easily. The article contains all the steps that can guide you to change the password.
    Yes, the email ID is a must for OTP and without OTP you can face a problem.
    You can request a new password in case you have forgotten the password. The steps for the same have been explained above.
    The LIC customer care representative can be contacted both through call and email. Call: 022-67090501/022-67090502 Email: [email protected] / [email protected]
    Yes, the merchants work under the guidance of the LIC of India.
    The email ID can be changed easily by following the steps mentioned in the article.
    To reach out to the official site of LIC of India you can search by writing ’LIC of India’ or you can click on the link mentioned below: https://www.licindia.in/
    You can log in to the LIC Merchant Portal website. Enter your registered user ID and password in the login section. Complete any additional verification, like captcha or OTP, if prompted. After successful verification, you will get easy access to the dashboard, where you can track transactions, generate reports, manage policy payments, and access other merchant services.
    To register, go to the LIC Merchant Portal and then click on the “New User Registration” option. Fill your details, including contact number, email ID, name, business details and PAN or other identification as needed. Create a password and username, agree to the terms and submit the form. You will receive an OTP, complete the verification process and activate your account.
    You can log in to the LIC Merchant Portal website. Enter your registered user ID and password in the login section. Complete any additional verification, like captcha or OTP, if prompted. After successful verification, you will get easy access to the dashboard, where you can track transactions, generate reports, manage policy payments, and access other merchant services.
    To register, go to the LIC Merchant Portal and then click on the “New User Registration” option. Fill your details, including contact number, email ID, name, business details and PAN or other identification as needed. Create a password and username, agree to the terms and submit the form. You will receive an OTP, complete the verification process and activate your account.

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