LIC Policy Status: Check Details & Online Steps 2024 | PolicyX
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LIC Policy Status

LIC’s e-services include the full range of services and capabilities that were once only accessible via LIC offices.

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LIC Policy Status

LIC’s e-services include the full range of services and capabilities that were once only accessible via LIC offices.

Keeping track of information related to a certain policy and checking LIC policy status online is an option offered by the insurer. It aims to keep policyholders informed about premium due dates and other policy-related events. There are various means to check LIC policy details like policy number, premium details, and more. To view your policy status, you first need to register by creating a user account and filling in your LIC policy details.

Instructions on how to register online and check your LIC policy details, even if you are not already a registered user, are discussed in the sub-topics below.

How to Check LIC Policy Details Online?

For New Users:

For detailed instructions, please refer to the LIC Online Login Process.

  • Step 1: New customers must fill in the registration form available online at the LIC website, i.e., www.licindia.in.
  • Step 2: New customers must fill in the registration form available online on the LIC website, i.e., www.licindia.in.
  • Step 3: Details such as policy number, email ID, date of birth, and premium amount will be required for the registration process.
  • Step 4: Once completed successfully, you will receive a verification email at your registered email ID.
  • Step 5: After verifying your account by clicking the ’verification link’ in the email, you can access all policy-related information.

For Registered Users:

  • Step 1: Go to the official LIC website and enter your credentials (username and password).
  • Step 2: Log in to your account and select the option ’View Enrolled Policies’.
  • Step 3: You will be directed to a page listing all your enrolled policies.
  • Step 4: Select the policy for which you wish to check the details.
  • Step 5: The status and all necessary information regarding the policy will be displayed.

How to Check the Policy Status via Integrated Voice Response (IVR) System?

LIC provides a 24x7 Interactive Voice Response (IVR) system available in most cities across the country. A LIC policyholder can dial the Universal Access Number (UAN) ’1251’ to contact the corporation’s customer care. You can inquire about policies and check their status directly over the call.

For BSNL & MTNL Users:Dial ’1251’
For Other Network Users (Landline/Mobile):Dial the Local City Code followed by ’1251’.

You can also reach out to the LIC regional and zonal offices. Below are the regional offices in India, classified into 7 zones:

Eastern ZoneWestern Zone
Northern ZoneEastern Zone
Central ZoneNorth Central Zone
South Central Zone

Contact LIC to Know the Policy Status

Here are the zonal city-wise Email IDs, Customer Support Numbers, and Local City Codes to check LIC Policy Status over phone calls.

For Eastern Zone

Name of the CityEmail ID & Phone No.
AsansolTel: 0341-2256012
BerhampurTel: 0680-2296390
BhagalpurEmail: [email protected]: 0641-2610011, 2610033, 2610099
BhubaneshwarEmail: [email protected]: 0674-2573910, 0674-2573911
CuttackEmail: [email protected]: 0671-2307883, 0671-2307889
DhanbadEmail: [email protected]: 0326-2225344, 0326-2225345
HazaribaghTel: 06546-272611
JamshedpurEmail: [email protected]: 0657-2443228, 0657-2443229
KolkataEmail: [email protected]: 033-22124172 or 033-22124176
Kolkata(S)Email: [email protected]: 033-2337-0642
Kolkata-IIEmail: [email protected]: 033-2419-8476
MuzaffarpurEmail: [email protected]: 0621-2281023
PatnaEmail: [email protected]: 0612-2332033, 0612-2201795
SambalpurTel: 0663-2541388
BegusaraiTel: 0624-3245265
BongaigaonTel: 03664-228281
GuwahatiEmail: [email protected]: 0361-2450389
HowrahEmail: [email protected]: 033-2637-4387
JalpaiguriTel: 03561-255443
JorhatTel: 0376-2361613
KharagpurTel: 03222-253302
SilcharTel: 03842-241716
SiliguriEmail: [email protected]: 0353-2545739

For Western Zone

Name of the CityEmail ID & Phone No.
AhmedabadEmail: [email protected]: 079-27490619, 079-27461032, 079-27461662
AmravatiTel: 0721-2660145
AurangabadTel: 0240-2329299
BhavnagarTel: 0278-2421963
DwarkaEmail: [email protected]: 011-28042585
GandhinagarEmail: [email protected]: 079-23240083, 23240383
GoaEmail: [email protected]: 0832-2490100
KolhapurTel: 0231-2661135
Mumbai-IEmail: [email protected]: 022-26788943
Mumbai-IIEmail: [email protected]: 022-27725968/022-27723592
Mumbai-IIIEmail: [email protected]: 022-28912605/022-28913760
Mumbai-IVEmail: [email protected]: 022-28482907
NadiadTel: 0268-2532134
NagpurEmail: [email protected]: 0712-2450083, 0712-2450080
NandedTel: 02462-221777
NashikTel: 0253-2317607
NerulEmail: [email protected]: 27725968
PuneEmail: [email protected]: 020-25539790
Pune-IITel: 020-24217638
RajkotEmail: [email protected]: 0281-2581318, 2581319, 2483210
SataraTel: 02162-224708
SuratEmail: [email protected]: 0261-2801833, 2770227
ThaneEmail: [email protected]: 022-25423226, 25421474
VadodaraTel: 0265-2225188

For Northern Zone

Name of the CityEmail ID & Phone No.
AgraEmail: [email protected]: 0562-2524912
AjmerTel: 0145-2661878
AmritsarEmail: [email protected]: 0183-2560673
BikanerTel: 0151-2225920
ChandigarhEmail: [email protected]: 0172-2678107
DelhiEmail: [email protected]: 1800112552/011-23310868
Delhi-IIEmail: [email protected]: 011-22785930
GurgaonEmail: [email protected]: 0124-2576060, 2578060, 2570060
JaipurEmail: [email protected]: 0141-2702845
JalandharEmail: [email protected]: 0181-2480967
JammuEmail: [email protected]: 0191-2479717, 2479791
JodhpurEmail: [email protected]: 0291-2657117 or 0291-2635076
KarnalEmail: [email protected]: 1842-208400
LudhianaEmail: [email protected]: 0161-2424074
NoidaEmail: [email protected]: 0120-2444026
RohtakTel: 1262-228328
ShimlaTel: 0177-2629212
SrinagarTel: 0191-2475839
UdaipurTel: 0294-2488581

For Southern Zone

Name of the CityEmail ID & Phone No.
ChennaiEmail: [email protected]: 044-28611912, 044-28611642
Chennai-IIEmail: [email protected]: 044-25331915
CoimbatoreEmail: [email protected]: 0422-2300300
ErnakulamEmail: [email protected]: 0484-2383883
HubliEmail: [email protected]: 0836-2255073, 2264333, 2264233
KottayamEmail: [email protected]: 0481 2302408
KozhikodeEmail: [email protected]: 0495-2725583, 0495-2726006
MaduraiEmail: [email protected]: 0452-2370361
MangaloreEmail: [email protected]: 0824-2426255
SalemEmail: [email protected]: 0427-2440588
ThanjavurTel: 04362-233678
TiruchirappalliEmail ID: [email protected]: 0462-2577070
TirunelveliEmail ID: [email protected]: 0431-2741000
Trivandrum/ThiruvananthapuramEmail ID: [email protected]: 0471-2335222
VelloreEmail ID: [email protected]: 0416-2252202

For Central Zone

Name of the CityEmail ID & Phone No.
BhopalEmail: [email protected]: 0755-2550242
BilaspurTel: 07752-2203732
GwaliorEmail: [email protected]: 0751-2630272
IndoreEmail: [email protected]: 0731-2533523
JabalpurEmail: [email protected]: 0761-2407283
RaipurEmail: [email protected]: 0771-2210010
SatnaTel: 07672-228100
ShahdolTel: 07652-248469

For North-Central Zone

Name of the CityEmail ID & Phone No.
AligarhTel: 0571-2420066
AllahabadTel: 0532-2401854
BareillyTel: 0581-2301712
DehradunTel: 0135-2668231
FaizabadTel: 5278-244261
GorakhpurTel: 0551-2230322
HaldwaniTel: 05946-267886
KanpurEmail: [email protected]: 0512-2307443
LucknowEmail: [email protected]: 0522-2614782
MeerutTel: 0121-2671201
VaranasiEmail: [email protected]: 0542-2220457

For South-Central Zone

Name of the CityEmail ID & Phone No.
BangaloreEmail: [email protected]: 080-22966528 & 22966553
Bangalore-IIEmail: [email protected]: 080-22966836/896
BelgaumEmail: [email protected]: 0831-2438856, 2438857
DharwadTel: 0836-2441968
GulbargaEmail: [email protected]: 08472-233030
GunturEmail: [email protected]: 0863-2222772, 2211476, 0863-2211562
HyderabadEmail: [email protected]: 040-23420730, 23420740 & 23420761
KadapaTel: 08562-247017
KarimnagarTel: 0878-2240597
MachilipatnamTel: 08672-223372
MysoreEmail: [email protected]: 0821-2341096, 2341099
NelloreTel: 0861-2323072
RaichurTel: 08532-232432
RajahmundryTel: 0883-2423832
SecunderabadEmail: [email protected]: 040-27820146, 27820136
ShimogaTel: 08182-251320
UdupiTel: 0820-2536907
VijayawadaEmail: [email protected]: 0891-2533211
Visakhapatnam/VizagEmail: [email protected]: 0891-2558254, 2513404
WarangalEmail: [email protected]: 0870-2574034

Track the LIC Policy Status via ’SMS’

In addition to online registration, you can check your LIC policy status via SMS from your mobile phone. This eliminates the need to remember a password for online policy status checks.

Remember your policy number, as it is essential for this process.

To check the status via SMS, type ’ASKLIC’ followed by the specific function code and your <Policy Number>, then send it to 56767877.

Various SMS codes are available for different services. Let’s have a look at the following:

Enquiry TypeSMS code (Send to 56767877)
Instalment PremiumWrite "ASKLIC<Policy Number>PREMIUM"
Revival AmountWrite "ASKLIC<Policy Number>REVIVAL"
Status of Nominations AddedWrite "ASKLIC<Policy Number>NOM"
Bonus AdditionsWrite "ASKLIC<Policy Number>BONUS"
Loan Amount AvailableWrite "ASKLIC<Policy Number>LOAN"

Send ’SMS’ for LIC Pension Policy

Enquiry TypeSMS code (Send to 56767877)
Status of Individual Policy Plan (IPP)Write "ASKLIC<Policy Number>STAT"
Existence Certificate DueWrite "ASKLIC<Policy Number>ECDUE"
Last Annuity Release DateWrite "ASKLIC<Policy Number>ANNPD"
Annuity AmountWrite "ASKLIC<Policy Number>AMOUNT"
Cheque Return InformationWrite "ASKLIC<Policy Number>CHQRET"

How to Check the LIC Policy Surrender Value?

The surrender value is the amount paid to the policyholder upon discontinuation of a policy, collected from LIC. The surrender value is only payable after premiums have been fully paid for at least 3 years. As per rules and regulations, any accumulated bonus is also added if it’s a participating policy.

To check the surrender value, you can easily calculate it using the formula below.

Basic Sum Assured × (Number of Paid Premiums / Total Number of Payable Premiums) + Total Bonus Received × Surrender Value Factor.

Why Check LIC Policy Status On-Time?

In the everyday hustle, people often forget to pay premiums on time. Therefore, it is crucial to track and check your policy status at least once every two months. This ensures that if a premium was accidentally missed in the previous month, you can pay it within the grace period of the next month. Additionally, you will stay updated on detailed information and any transitional bonuses offered by the policy. If premiums are not paid timely, the policy will lapse, and you and your family will not be able to enjoy the plan’s benefits. Reviving a lapsed policy can be time-consuming and troublesome, especially if premiums have been delayed and the policy has been lapsed for more than 6 months. Therefore, to keep yourself and your family insured and financially secure, it is advisable to check your policy status regularly and pay premiums by the due date.

Checking your policy status regularly takes only a few minutes and can save you from future hassles.

How can I check the status of my LIC policy if I have lost policy documents

Losing your LIC policy document can be stressful, but you can still check its status by providing your policy number and other required details. You can visit the LIC website, use the LIC mobile app, or visit the nearest LIC branch office to check your policy status. Follow the steps below:

  • Conduct a Thorough Search:The first step to determine the status of your lost LIC policy document is to conduct a thorough search. Search for the policy document at your residence, among your investment papers, at your office, or with your agent if you entrusted it to them.
  • Check for Pledge or Assignment:If you have taken a loan against your LIC policy, there’s a chance the policy document is held by LIC or another financial institution as collateral. Verify if the document you’re looking for is safely held by another financial institution. This will save you time and effort in searching for lost documents.
  • Apply for Duplicate Policy:If you are certain the policy document is untraceable, you can apply for a duplicate policy at the branch that services your policy. The following steps must be followed:
      • Lodge a Police Complaint: File a police complaint regarding the loss of your policy document. This is an important step, serving as evidence of the loss.
      • Submit an Application: Submit an application to the branch servicing your policy, stating the loss of your policy document and requesting a duplicate.
      • Provide Necessary Documents: Submit required documents such as a copy of the police complaint, a notarized indemnity bond, and an affidavit detailing the circumstances of the policy document’s loss.
      • Pay the Fees: Pay the required fees for issuing the duplicate policy.
      • Follow Up: Follow up with the branch to check the status of your application and the issuance of the duplicate policy.

    In conclusion, with customer preferences increasingly shifting toward solutions that offer protection, predictability, and wealth creation, products such as ICICI Pru Signature Secure reflect how life insurers are reimagining traditional savings offerings. As the industry continues to evolve, innovations that combine guarantees with market-linked opportunities are likely to play a bigger role in meeting the changing financial needs of Indian consumers.

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FAQs: LIC Policy Status

The 13 most-asked questions about LIC Policy Status, answered.

Registering yourself on the LIC portal is extremely easy and hassle-free. e-Services by LIC allows new users to begin registering by choosing their own credentials first. Simply fill out the form for registration available online, along with any documents (if required) and submit. Once you have registered successfully, you will receive a confirmation message on the email ID that you have provided. In the email, you will notice a link. Click on the link and you will be taken to a webpage wherein you will be able to link your policy with your account.
The answer is yes! A customer should check their policy status regularly to avoid the risk of policy lapse. It could cost you dearly and you may need to pay additional money to revive the policy. You must check premiums, due dates, and other factors to stay on top of every detail about your policy.
People who have not registered themselves online can check their LIC policy status in a jiffy by means of SMS and phone call service.
There are no charges involved in getting LIC policy status updates. However, SMS charges may apply if you use that service as per your provider. If you are a registered user on the online portal, you can simply log in and view the details.
Login to the LIC website and add the accurate details, your policy number will be displayed on the screen.
You can check your LIC policy details online by simply logging on to the official website of LIC India with your LIC login credentials.
Yes, you can get the details of your LIC policy by the policy number. You can visit the LIC website or the nearest LIC branch office to know the details of your policy.
For a LIC policy status check, you can visit the LIC website and enter your policy number and other required details. You can also use the LIC mobile app or send an SMS to LIC with your policy number to know the status of your policy. Additionally, you can visit the nearest LIC branch office to know the status of your policy. Now the policy status can also be known through our Interactive Voice Response Systems in selected cities to find out if your city is covered. Major cities are connected by LIC’s computerized networks, so the status will be available in any of the branches..
The LIC policy status indicates the current status of your policy. It shows whether your policy is active or inactive, and whether the premium payments are up-to-date or not.
You can still check your LIC of India Policy Status by applying for a duplicate policy at the branch. It is essential to keep your policy document safe and secure to avoid such situations.
Yes, you can update the status of your LIC policy online by visiting the LIC website or using the LIC mobile app, or visiting the nearest branch with the related policy documents.
The "in force" status in LIC policies means that your policy is active, and the premium payments are up-to-date. This status indicates that your policy is valid and will provide coverage as per the terms and conditions of the policy.
The lapsed status in LIC policies means that your policy has expired due to non-payment of premium. This status indicates that your policy is no longer active and will not provide coverage. You can revive your policy by paying the overdue premium within a specified time period.

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