Network hospitals
7500+
Incurred claim ratio
77.33%
Sum insured
Up to 1 CR
No. of Plans
8
Solvency Ratio
2.5
Pan India Presence
300+
Network hospitals
7500+
Incurred claim ratio
77.33%
Sum insured
Up to 1 CR
No. of Plans
8
Solvency Ratio
2.5
Pan India Presence
300+
Claims are the requests forwarded by the policyholder to the insurance providers, outlining the details of the medical treatment and seeking compensation for the same. Filing the claim can be a daunting task, but insurance companies have diligently crafted platforms to transform this tedious task into an effortless journey.
When speaking of the claim filing process ICICI Lombard has designed a user-friendly interface, ensuring the policyholder to navigate easily. The claim can be raised through the company's website and mobile application. Let us see how to claim ICICI Lombard Health Insurance.
Modes To Report The Claim: There are various ways a customer can register the claim. The various modes are designed to provide convenience to the customer:
ICICI Health Insurance claim process can be categorized into two parts based on the nature of the claim and how the policyholder is seeking compensation. The types are:
Cashless claims can be challenging to complete on our own, it is better to contact the TPA or call the company's customer care number for assistance. Here is how it works:
Step 1: Online Claim Itimation
Step 2: Documentation
Step 3: TPA
TPA will guide you with the documents and will also coordinate with the hospital to complete all the information asked in the form. Here is the list of documents required:
This process gives the policyholder freedom to receive treatment from any hospital, including those outside the network. Here is the process for reimbursement:
Step 1: Inform The Company
The policyholder has to inform the company about the hospitalization. They can call on the toll-free number '1800-2666' or SMS 'HEALTHCLAIM' at '575758'. They can even submit the claim in written form, by emailing at 'ihealthcare@icicilombard.com'.
Step 2: Documents
After receiving the treatment from the hospital and paying the bills. Place all the documents in sequence starting from the original bill, X-ray reports, medical expenses, discharge summary, and other hospital bills.
Step 2: Fill and Submit the Claim Form
Next, download the claim from the official website of the company. Fill in all the details in the A, B, C, and D sections of the claim form. The doctor who administered the treatment has to fill and sign Section B of the form. After completing all the sections post the form along with the required documents. Your contribution to the work is completed here.
Post Address: ICICI Lombard Health Care, ICICI Bank Tower, Plot No 12, Financial District, Nanakramguda, Gachibowli, Hyderabad,500032.
Keep all the documents aligned before filing the claim. List of the documents is as follows:
Below mentioned are the steps that will help you to renew your health insurance policy online with ICICI Lombard General Insurance:
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Simran is an insurance expert with more than 3 years of experience in the industry. She may have all the answers to your insurance queries. With a background in Banking, she proactively helps her readers to stay on par with all the latest Insurance industry developments.
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