ICICI Lombard Claim Process
- Modes of Reporting Claims
- Cashless Claims
- Reimbursement Claims
Claims are the requests forwarded by the policyholder to the insurance providers, outlining the details of the medical treatment and seeking compensation for the same. Filing the claim can be a daunting task, but insurance companies have diligently crafted platforms to transform this tedious task into an effortless journey.
When speaking of the claim filing process ICICI Lombard has designed a user-friendly interface, ensuring the policyholder to navigate easily. The claim can be raised through the company’s website and mobile application. Let us see how to claim ICICI Lombard Health Insurance.
Modes To Report The Claim: There are various ways a customer can register the claim. The various modes are designed to provide convenience to the customer:
ICICI Health Insurance claim process can be categorized into two parts based on the nature of the claim and how the policyholder is seeking compensation. The types are:
Cashless claims can be challenging to complete on our own, it is better to contact the TPA or call the company’s customer care number for assistance. Here is how it works:
After the treatment, submit all the documents along with the duly filled ’Pre-Authorization Form’. There are sections in the form which is filled by the doctor who is in charge of the treatment.
You can mail the documents or submit them to the TPA. Now wait for the company for verification.
TPA will guide you with the documents and will also coordinate with the hospital to complete all the information asked in the form. Here is the list of documents required:
This process gives the policyholder the freedom to receive treatment from any hospital, including those outside the network. Here is the process for reimbursement:
The policyholder has to inform the company about the hospitalization. They can call on the toll-free number ’1800-2666’ or SMS ’HEALTHCLAIM’ at ’575758’. They can even submit the claim in written form, by emailing at ’ihealthcare@icicilombard.com’.
After receiving the treatment from the hospital and paying the bills. Place all the documents in sequence starting from the original bill, X-ray reports, medical expenses, discharge summary, and other hospital bills.
Next, download the claim from the official website of the company. Fill in all the details in the A, B, C, and D sections of the claim form. The doctor who administered the treatment has to fill and sign Section B of the form. After completing all the sections post the form along with the required documents. Your contribution to the work is completed here.
Post Address: ICICI Lombard Health Care, ICICI Bank Tower, Plot No 12, Financial District, Nanakramguda, Gachibowli, Hyderabad,500032.
Keep all the documents aligned before filing the claim. List of the documents is as follows:
Below are the steps that will help you renew your health insurance policy online with ICICI Lombard General Insurance:
To cater to the different medical needs of an individual & their family, ICICI Lombard Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to ICICI Lombard Health Insurance plans explore more:
Individual and Family Health Insurance
ICICI Lombard Health AdvantEdge plan is a comprehensive health insurance plan designed to cater to all your health care needs. A family health insuran...
Unique Features
Accident Health Insurance
ICICI Lombard Personal Protect Policy is a comprehensive health insurance policy that offers an array of benefits and extensions to safeguard the insu...
Unique Features
Senior Citizen Health Insurance
Golden Shield Plan by ICICI Lombard is designed especially for senior citizens and to cater to all their health care needs. With growing age, the huma...
Unique Features
Individual and Family Health Insurance
ICICI Lombard Arogya Sanjeevani is a versatile plan that pays for your medical bills in case of hospitalization. If you are looking for a health plan ...
Unique Features
Top Up and Super Top Up
ICICI Lombard Health Booster is a comprehensive super top-up health insurance plan designed to enhance your existing coverage. The policy acts as a s...
Unique Features
Individual and Family Health Insurance
ICICI Lombard MaxProtect health insurance plan is a multiple-benefit provider plan that comes with affordable premiums. It has two variants ie, Classi...
Unique Features
Individual and Family Health Insurance
Worried about your medical expenses? Boost your healthcare experience with the ICICI Lombard Health Shield 360 insurance policy. Healthcare is one of ...
Unique Features
Individual and Family Health Insurance
Customize your ICICI Lombard Complete Health Plan with 4 available variants ICICI Lombard Complete Health Insurance is a comprehensive health insuranc...
Unique Features
Group Health Insurance
ICICI Lombard Group insurance is a type of insurance plan that covers many people in the same proximity, for example, employee-employer, bank customer...
Unique Features
Know More About Health Insurance Companies
No, this mode is considered as verbal intimation and an informal mode of reporting a claim.
The claims will be formally registered only through the written request.
You can download the pre-authorization form from the official website of the company. Visit the website of ICICI Lombard Health Insurance, then click on the ’Downloads’ section.
Claim forms can be downloaded from the ’Downloads’ section on official website of ICICI Lombard Health Insurance.
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Bindiya is a seasoned content writer specializing in keeping readers acquainted with the insurance industry, term insurance developments, and life insurance sector shifts. With an experience of 3 years in insurance, Bindiya ensures that her readers stay well informed with the insurance developments and factually correct information.
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