ICICI Lombard Health Shield 360
  • 360° well-being programs
  • Higher SI, full coverage
  • Home health care benefit
ICICI Lombard Health Insurance
premium

Network hospitals

7500+

premium

Incurred claim ratio

77.33%

premium

Sum insured

Up to 1 CR

premium

No. of Plans

8

premium

Solvency Ratio

2.5

premium

Pan India Presence

300+

Customized Health Insurance Plan for you.

Get upto 15% Online Discount*

Select Members You Want To Insure

Age of Eldest Member

premium

Network hospitals

7500+

premium

Incurred claim ratio

77.33%

premium

Sum insured

Up to 1 CR

premium

No. of Plans

8

premium

Solvency Ratio

2.5

premium

Pan India Presence

300+

ICICI Lombard Health Shield 360 Policy

Worried about your medical expenses? Boost your healthcare experience with the ICICI Lombard Health Shield 360 insurance policy.

Healthcare is one of the major concerns for people nowadays, irrespective of where they live or wherever they go. ICICI Lombard Health Shield 360 is the ultimate health insurance policy that offers you visibility with its basic medical support, worldwide cover, and multiple ways to get assistance with managing your health. It covers the vital areas of in-patient and out-patient hospitalisation, pre and post-hospitalisation, daycare procedures, OPD expenses (in case you choose this plan as a top-up), emergency domestic and air ambulance, optional covers like maternity benefits, worldwide in-patient hospitalisation covers, and so on.

What are the broadly static features that ICICI Health Shield 360 policy provides you? Read further to know more about it:

The recommended covers under the Health Shield 360 ICICI Lombard insurance policy:

  • Basic covers + Out-Patient Treatment Cover + Maternity Benefit + Newborn Baby Cover

The premium covers of the ICICI Health Shield 360 plan comprises of:

  • Recommended covers + Super No-Claim Bonus + Compassionate visit

The worldwide cover for the Health Shield 360 ICICI Lombard benefits are:

Worldwide including India covers

  • Worldwide healthcare facilitation at the networking health centres
  • Daycare procedures
  • International medical emergencies (including road and air ambulance)

Domestic covers

  • OPD cover
  • Unlimited reset benefit
  • Additional sum insured option

Note: Healthcare under worldwide cover is only valid if the policyholder/s or insured individual/s is a resident of India and travelling abroad. Given that, the trip for one time should not be more than 45 days, and if they are travelling abroad in multiple slots, those trips should not exceed more than 90 days during a policy year.

Additionally, the ICICI Lombard Health Shield 360 policy comes as a health policy top-up plan over which a specific deductible amount will be applicable. When taken as a top-up option, the plan diversifies the way you claim your health policy after using your deductible limits, which offers numerous healthcare benefits in one place.

This page discusses the eligibility criteria, benefits, specifications for coverage, claim procedures, and more of the ICICI Lombard Health Shield 360 policy.

Eligibility criteria for ICICI Lombard Health Shield 360 policy

Are you concerned about who can buy this plan? Read below the eligibility criteria for buying the ICICI Lombard Health Shield 360 health insurance plan:

Entry Age

Child: 91 days - 20 years (floater)

Adult Entry Age

Adult: 21 - 75 years

Sum Insured

INR 75 Lakhs - 1 Crore

Plan Type

Individual/Family floater

Policy Term

1 year

Initial Waiting Period*

30 days

*The Initial Waiting Period is the period between the issuance of the policy and the time it starts actively. During this period, a policyholder has to wait to avail of the benefits offered under a health insurance plan.

To know more about the plan read the brochure provided below:

Benefits of ICICI Lombard Health Shield 360 insurance plan

Some exclusive features of this plan will enhance your overall healthcare experience. Read the Health Shield 360 ICICI Lombard benefits below:

  • 360-degree wellness programs

    The policyholder is entitled to get an all-round wellness program benefit in the form of; a wellness program that ensures you keep track of your well-being, health assistance, ambulance assistance, and discounts, rewards and wellness points by playing health-related quizzes that you can use to avail discounts on premiums or get an additional benefit.
  • Pre-policy medical examination

    The policyholder/s who are below or up to the age of 55 years, do not need any pre-policy medical examination to buy this health policy.
  • Reset benefits

    The unlimited reset benefit ensures the insured is covered beyond the maximum sum insured limits. Once your base sum insured gets exhausted, it will be restored in the same policy year.
  • Tax benefits

    All the premiums paid towards the ICICI Lombard Health Shield 360 insurance policy are eligible for tax benefits under Section 80D of the Income Tax Act 1961.

Specifications of the ICICI Lombard Health Shield 360 insurance policy

Below are the coverage specifications of the ICICI Health Shield 360 insurance policy which safeguards you with the mentioned conditions. And the good part is you need not pay an additional premium for these basic covers, read below what they are:

What is Room Rent?

Room rent limit is the maximum amount of bed charge that you can claim if you are hospitalized.

Common Room categories covered under room rent are:

  • Private Single AC Room
  • Twin Sharing
  • General Ward

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What are ICU Charges?

It is a special department in the hospitals where patients with serious medical conditions are treated.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is Pre Hospitalization?

Medical expenses incurred before the hospitalization of the policyholder.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is Post Hospitalization?

Medical expenses incurred after the discharge of the policyholder from the hospital.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is Domiciliary Hospitalization?

Home hospitalization arrangement for the insured person due to unavailability of medical amenities in hospitals. The treatment should last equal to or more than 72 hrs to get the financial coverage.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is Daycare Treatment?

Treatments that can be treated in less than 24 hours of hospitalization like blood dialysis, cataract, etc.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What are OPD charges?

The cost of doctor consultation and prescribed medical tests that may not require hospitalization.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered (not covered with the base covers, but the top-up plan covers the OPD expenses)

What is COVID-19 Treatment?

Covers the cost of treatment for COVID-19 with a confirmative diagnosis from Govt. approved Centre.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Not covered

What is Cataract Treatment?

A common eye condition in which your vision gets blurred.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered (after the waiting period, as same as the specified conditions)

What is a No-Claim Bonus?

This plan offers a 50% increment in the sum insured at the time of renewal after a claim-free year. In case of a claim, the bonus amount added to your SI will be decreased by 50%.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Available

What is Automatic Restoration?

Automatic restoration equal to 100% of your selected SI amount is provided under this plan if the basic sum insured and the multiplier benefit get exhausted.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Reset sum insured benefit is available

What is Daily Hospital Cash?

It is a cash amount that you will get each day during the time of hospitalization.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Not covered

What is an Organ Donor Cover?

Your health plan will cover the cost of the procedure for removing the damaged or malfunctioning organs from the body.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is a Maternity Cover?

It refers to the cover that includes expenses for normal and c-section procedures deliveries.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered with the recommended plan option

What is a New Born Baby Cover?

It takes care of the medical expenses that arise due to the hospitalization of the newborn baby in case of unforeseen circumstances. Some of the common treatments that are covered under the new borncover and these common treatments can vary from plan to plan:

  • Congenital anomaly (conditions since birth)
  • Acute condition
  • Chronic condition
  • Pre-mature delivery
  • Birth asphyxia
  • Day care treatment

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered with the recommended plan option

What is AYUSH Treatment?

Refers to the cost of medicines and procedures used under AYUSH (Ayurveda, Yoga & Naturopathy, Unani, Siddha, and Homeopathy) treatment.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered for AYUSH in-patient hospitalisation

What is IVF Treatment?

In Vitro Fertilization (IVF) is a method of assisted reproductive technology. The common expenses incurred under IVF and infertility treatments are for:

  • Full infertility
  • No fertility
  • Infertility diagnosis
  • Infertility diagnosis and limited fertility treatment
  • Medication (which may or may not include fertility drug prescriptions)

Coverage status under the ICICI Lombard Health Shield 360 Plan

Not covered

What is a Modern Treatment?

Medical treatments that demand the use of modern technology such as robotic surgeries, stem cell therapy, etc.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is an Ambulance Cover?

An ambulance is used to move the patient from home to hospital, transfer to another hospital, and take them for different tests outside the hospitals.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is an Air Ambulance?

Air ambulances are specially prepared planes that transfer the patient from one place to another in case of a health emergency.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered

What is Compassionate Travel?

Refers to the traveling expenses of a family member of the insured person in case the policyholders get admitted to a hospital outside his/her residential city.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered, specifically when the person is looking after the insured

What is Global Coverage?

Any kind of medical/health emergency when you are outside of India.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Available with a worldwide cover option

What is E-Consultation?

If a policy offers E-consultation it allows policyholders to connect with a doctor for medical consultation through video chat, audio call, or chatbot.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Available

What is a Health Checkup?

A facility where the policyholder can avail of free health check-ups after fulfilling the company's policies.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Available for diagnostic tests

What is a Second Medical Opinion?

If the policyholder wants, they may opt for a second medical opinion wherein the policyholder can consult another doctor within the company's network of medical practitioners.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered with the basic covers

What is Vaccination cover?

Coverage against the expenses incurred on vaccinations is provided by the insurance companies.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Covered with recommended cover options

What is Co-payment?

In the co-payment clause, policyholders have to pay a portion of the hospitalization expense on their own and the insurer will pay the rest of the amount.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Applicable. A 10% co-pay is applicable at every claim the insured raises for a treatment outside India

What is the Sub limit?

Sub-limits are the specific limits set in an insurance policy for its various features. For example, there are usually sub-limits set on room rent, OPD, doctor's fees, ambulance charges, family visits, etc. Small amounts of the total sum insured are allotted to different features that the policy comes with and exceeding these amounts leads to out-of-pocket expenses from the policyholder.

Coverage status under the ICICI Lombard Health Shield 360 Plan

Not applicable

What are the exclusions of ICICI Lombard Health Shield 360?

Read here the basic and standard exclusions (what's not covered) under the Health Shield 360 ICICI Lombard health insurance policy:

Pre-existing diseases after a waiting period of 12/24 months

Specified medical conditions covered after a waiting period of 24 months

Rest, cure, rehabilitation and respite care

Investigation & Evaluation

Obesity/ weight control

Change of gender treatments

Cosmetic or plastic surgery

Hazardous or adventure sports

Breach of law

Excluded providers

Treatment for, alcoholism, drug or substance abuse or any addictive condition and its consequences thereof

Refractive error

Unproven treatments expenses

Sterility and infertility

Maternity expenses along with newborn cover (unless the specifications of an optional cover)

Others are exclusions mentioned in the detailed terms and conditions/policy prospectus of ICICI Lombard Health Shield 360 health policy.

How do I claim my Health Shield 360 ICICI Lombard health insurance?

Follow the below-written steps to claim (for cashless treatment facility and reimbursement facility) your Health Shield 360 insurance policy by ICICI Lombard health insurance policy:

For a cashless settlement facility

  • Step 1

    To avail of a cashless claim benefit, get hospitalised at the networking hospital/s of ICICI Lombard health insurance.

  • Step 2

    Reach out to the TPA helpdesk, and collect and fill out the pre-authorisation form carefully with the required documents.

  • Step 3

    The TPA will inform this pre-authorisation documents the IL Healthcare (application of the company used to address claims).

  • Step 4

    Once your policy claim is verified, the insurer will approve, enquire or reject the claim based on the terms and conditions of your policy documents. If the claims are accepted, IL Healthcare will settle the medical bills with the respective hospital directly.

For reimbursement claim facility

  • Step 1

    If the policyholder gets hospitalised at a non-networking hospital/s, they need to pay all the medical bills upfront from their pocket after getting discharged.

  • Step 2

    Submit the carefully filled out pre-authorisation claim intimation form, undersigned and attached with relevant documents.

  • Step 3

    Upon verifying the claim request of the insured, the insurer has access to enquire, approve or reject the claim based on the policy documents

  • Step 4

    The IL Healthcare will pay straight the amount of medical expenses that the insured has paid against treatment/hospitalisation. Or the specified limit of the medical expenses will be reimbursed and credited to the policyholder's account.

Thoughts?

With the ICICI Lombard Health Shield 360, the policyholder gets extensive care with all kinds of basic healthcare coverage such as in-patient and out-patient hospitalisations, pre and post-hospitalisation, daycare procedures, home care/domiciliary treatment, organ donor expenses, and so much more.

Apart from this, there are more aspects of the Health Shield 360 with its add-on covers, premium covers, worldwide covers, and so on. Read the overview of this plan above to know more about it.

Furthermore, if you have anything to ask, reach out to our expert insurance advisors to know more about health plans by ICICI Lombard health insurance company. You can call our customer care executive/s on 1800 4200 269 or send us an email to helpdesk@policyx.com.

Explore more plans from ICICI Lombard

ICICI Lombard Insurance company offers several tailored health plans that are designed to serve you in the best way possible. Take a look:

Standard Health Insurance

A standard Health plan that offers coverage up to 5 lakhs to the insured & his family. The plan offers you everything you need under a health insurance plan.

Unique Features

  • Cumulative Bonus
  • Cataract treatment covered
  • Modern Procedures covered

Arogya Sanjeevani Policy (Pros)

  • Intensive Cardiac Care Charges
  • Ambulance charges up to 2000
  • Cataract treatment
  • In-patient hospitalization
  • Uterine Artery Embolization

Arogya Sanjeevani Policy (Cons)

  • No Eyesight correction expenses
  • Fertility expenses not covered
  • Nursing at home not covered
  • OPD expenses not covered
  • No Non-allopathic Treatment

Arogya Sanjeevani Policy (Other Benefits)

  • Floater benefit
  • Pre-existing diseases after 4 yrs
  • In-patient AYUSH treatment
  • Daycare procedures
  • Pre and post-hospitalisation

Arogya Sanjeevani Policy (Eligibility Criteria)

  • Entry Age - 18 Years
  • Maximum Entry Age - 65 Years
  • SI - 1 L to 5 L
  • Waiting Period - 30 Days

Saral Suraksha Plan

ICICI Lombard Saral Suraksha Bima

A plan that offers coverage for accidental death and disablement, temporary total disablement and gives Education Grant.

Unique Features

  • 100% Death Benefit
  • Emergency Care
  • Cumulative Bonus up to 50 %

Saral Suraksha Bima (Pros)

  • 10% Education Grant
  • Temp. Total Disablement cover
  • In-Patient Care
  • Total Disablement cover
  • Partial Disablement cover

Saral Suraksha Bima (Cons)

  • Hazardous sports not covered
  • No Intentional self-injury cover
  • Alcoholism not covered
  • Injury due to violation of the law
  • Obesity treatment not covered

Saral Suraksha Bima (Other Benefits)

  • Plastic surgery after accident
  • Surgical Procedure after accident
  • 50% Cumulative Bonus
  • All Day Care Treatment
  • Dental Treatment after accident

Saral Suraksha Bima (Eligibility Criteria)

  • Entry Age - 18 Years
  • Max Entry Age -70 Years
  • SI - 2 L to 5 L
  • Waiting Period -30 Days

Top-up

A Top-up plan that offers extra coverage to you and your family with a comparatively lower premium with a policy deductible principle.

Unique Features

  • Wellness Programs
  • Critical Illnesses Covered
  • Lifetime Renewability available

Health Booster (Pros)

  • No Check-up up to 10 Lakh
  • Discount of up to 12.5%
  • Cashless treatment Hospitals
  • Reimbursement within 14 days
  • Deductible options (3/4/5 lakhs)

Health Booster (Cons)

  • No international Coverage
  • No Alcohol or drug abuse
  • No Refractive error correction
  • Dental treatment not covered
  • No hearing impairment correction

Health Booster (Other Benefits)

  • Hospital Daily Cash
  • Convalescence Benefit
  • Personal Accident Cover
  • Repatriation of Remains
  • (TTD) Rehabilitation Cover

Health Booster (Eligibility Criteria)

  • Entry Age - 18 Years
  • No Upper Age Limit
  • SI - 5 L to 50 L
  • Waiting Period - 30 Days

Personal Accident

The plan offers personal accident coverage on an individual and family floater basis, with coverage up to 25Lakhs.

Unique Features

  • Permanent Disability Covered
  • No pre-medical required
  • Worldwide coverage

Personal Protect Plan (Pros)

  • All Disablement Covered
  • Accidental Hospital Allowance
  • Rail accidents covered
  • Natural Peril Injury CFovered
  • No health check-up required

Personal Protect Plan (Cons)

  • Change of Gender Treatments
  • Cosmetic or Plastic Surgery
  • Dental treatment not covered
  • Maternity expenses not covered
  • No Global Coverge

Personal Protect Plan (Other Benefits)

  • No Injuries in terrorism covered
  • Hospital Daily Allowance Benefit
  • Accidental Hospital Allowance
  • Funeral Expenses covered
  • Children's Education Grant Benefit

Personal Protect Plan (Eligibility Criteria)

  • Entry Age - 18 Years
  • Max Entry Age - 65 Years
  • SI - 3 L to 25 L
  • Waiting Period - 30 Days

Covid specific Plan

Corona Kavach Plan

A plan mandated by IRDAI that offers covers the hospitalization expenses if the insured is tested positive for Covid-19.

Unique Features

  • Flexible Sum Insured
  • Home-care treatment covered
  • Treatment for comorbid

Corona Kavach Plan (Pros)

  • Covid Hospitalization charges
  • Home Care Treatment Expenses
  • AYUSH Treatment Covered
  • Hospital Daily Cash
  • Flexible Policy Period

Corona Kavach Plan (Cons)

  • Dietary supplements expenses
  • Unproven Treatments expenses
  • Respite care not covered
  • Investigation Expenses
  • Rehabilitation not covered

Corona Kavach Plan (Other Benefits)

  • Inpatient hospitalization
  • Family Floater Benefit
  • In-patient treatment
  • Home care treatment
  • Post-hospitalisation

Corona Kavach Plan (Eligibility Criteria)

  • Entry Age - 18 Years
  • Max Entry Age - 65 Years
  • SI - 50 Thousand to 5 L
  • Waiting Period - 15 Days

Senior Citizens

A senior citizen plan that covers medical expenses resulting from hospitalisation, health check-ups, day-care procedures and more.

Unique Features

  • Affordable Medical Care
  • Care Management Program
  • Reset Benefit

Golden Shield Plan (Pros)

  • Nursing at home
  • Free annual health check-ups
  • Air ambulance coverage
  • Tele consultations
  • AYUSH treatments

Golden Shield Plan (Cons)

  • Voluntary Deductible amount
  • Expenses Outside India
  • No Acupressure Treatments
  • 2-Year Waiting Period
  • Obesity/Weight Control treatment

Golden Shield Plan (Other Benefits)

  • Pharmacy Cover up to Rs 2,000
  • Out-patient consultations
  • Can update a family member
  • Routine Diagnostics covered
  • Minor Procedure Covered

Golden Shield Plan (Eligibility Criteria)

  • Entry Age - 56 Years
  • Max Age -No Upper age limit
  • SI - 3 L to 10 L
  • Waiting Period -24 Months

Senior Citizen Plan

A comprehensive plan for you and your family covering

Unique Features

  • Swine Flu Treatment Covered
  • Pre Existing Disease Covered
  • Cumulative Bonus upto 50 %

Health AdvantEdge (Pros)

  • No health check-ups
  • Domestic Air Ambulance
  • 24x7 Customer Support
  • Newborn baby and vaccine cover
  • Health rewards

Health AdvantEdge (Cons)

  • No Non-allopathic Treatments
  • Unproven treatment not covered
  • HIV/AIDS treatments not covered
  • 3-Year Waiting Period
  • Obesity treatment not covered

Health AdvantEdge (Other Benefits)

  • Bariatric surgery cover
  • Maternity Expenses Covered
  • Orthopaedic Expenses Covered
  • Chemotherapy Covered
  • Eye Surgery Covered

Health AdvantEdge (Eligibility Criteria)

  • Entry Age - 18 Years
  • Max Entry Age -65 Years
  • SI - 2 L to 5 L
  • Waiting Period -30 Days

ICICI Lombard Health Shield 360 plan: FAQs

1. What is Health Shield 360, ICICI Lombard?

ICICI Lombard Health Shield 360 health insurance assists the policyholder with basic healthcare coverage along with worldwide coverage.

2. What is the waiting period for ICICI Lombard Health Shield 360?

The initial waiting period for this plan is 30 days. Moreover, the specified and pre-existing diseases are covered after a waiting period varying from 12 to 24 months depending on the policy's prospectus.

3. Does the Health Shield 360 insurance policy cover modern treatment?

Yes, modern treatment covered under this plan pays medical expenses for conditions like oral chemotherapy, robotic surgeries, deep brain stimulation, bronchial thermoplasty, immunotherapy, stem cell therapy, and so on.

4. Can I get a worldwide cover under this plan?

Yes, the network hospitals of the company offer worldwide facilitation for hospitalisation, emergency ambulance, and daycare procedures.

5. Is co-pay available under this plan?

Yes, there is a 10% compulsory co-payment option with worldwide coverage on every claim raised outside India.

Other Health Insurance Companies

ICICI Lombard Health Review

To get the correct idea of how this plan is performing, do not forget to go through the ICICI Lombard Health Insurance Reviews. Take a look at what customers have to say about ICICI Lombard Health Insurance:

Customer Review Image

Anita Sandhu

Goa

March 18, 2024

A user-friendly platform with a lot of useful information with a helpful approach. The team of PolicyX went the extra mile to answer my questions related to ICICI Lombard Health Insurance Polic...

Customer Review Image

Khushpreet Singh

Bhopal

March 18, 2024

I bought my ICICI Lombard health insurance plan 4 years ago, and every year the team at PolicyX helps me to renew the plan. Thank you PolicyX for taking care like family.

Customer Review Image

Arjun Palta

Delhi

February 28, 2024

I connected to the team member of PolicyX when I was looking for the best health insurance policy. They helped me buying ICICI Lombard health insurance plan for my family. They made it easier f...

Customer Review Image

Vayu Sharma

Gandhinagar

February 26, 2024

The insurance team at PolicyX was so helpful while purchasing my health insurance from ICICI Lombard Health Insurance.

Customer Review Image

Nipun Singh

Indore

February 26, 2024

I needed to apply for a claim settlement for my ICICI Lombard Health Insurance Policy. PolicyX helped me to get the reimbursement very soon.

Customer Review Image

aditya

Nagpur

February 17, 2022

I have family insurance plan and my mother and sister hospitalised for covid together. hospital gave me big amount. I used insurance plan to pay the bills.

Customer Review Image

Kalpana Pushkar

Raipur

February 9, 2022

ICICI Lombard s individual health insurance plan is an excellent one that provided me with complete coverage at affordable rates.

Customer Review Image

Jubin Katyal

Agra

September 8, 2021

Very Good company ICICI. I am impressed with their services. I will recommend this compnay from my side

View All ICICI Lombard Health Insurance Reviews

Simran Nirala

Written By: Simran Nirala

Simran has an experience of 3 years in insurance content writing. She transitioned from hospitality to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner she keeps her audience hooked and solves their doubts smoothly.