Cancel ICICI Lombard Insurance
  • How to cancel health policy?
  • Refund & deductions
  • Cancelling in free-look period
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How do I cancel my ICICI Lombard Health Insurance?

What’s up? Searching for a way to your ICICI Lombard health insurance cancellation? Aa jao boss, bata denge!

Well, cancelling your already running health insurance policy doesn’t seem very pleasing. The reason? You are biting your back on your own! Didn’t get this? Look, if you cancel your health insurance, who on earth will bear all those hefty medical bills during an unfortunate medical emergency? Of course, health insurers have your back to bear all the medical expenses, which is a huge plus.

However, it depends on your current priorities - whether you want to cancel/continue your health insurance. We understand that you wouldn’t have canceled this policy if there was nothing urgent. So, we have the guide on your ICICI Lombard health policy cancellation, read further to get your answers about your policy cancellation, and thank us later.

When should I cancel my ICICI Lombard health policy?

There’s not a fixed time for your ICICI Lombard health insurance cancellation, but there are chances of saving your paid premiums from drowning.

So, if the policyholder cancels their health insurance policy during the free-look period, there will be fewer deductions on the total refund. We won’t say that you’ll get a full refund for cancelling your ICICI Lombard health policy. However, the insurance companies give you 15-30 days which is the free-look period. This is a compulsory rule imposed by IRDAI to allow some relief to the policyholders so that they can review and make changes to their policy according to their requirements. After deducting some amount that the company has invested in issuing you the health insurance like, stamp charges, health check-ups before policy commencement, unpaid premiums for the unexpired policy, etc; the company will refund your premiums as you are no longer planning to continue it.

Now, some people may think what if I cancel my health policy after the free-look period? This question has also got an answer.

TimeRefund %
Within 1 monthApprox. 75%
Within 3 monthsApprox. 50%
Within 6 monthsApprox 25%
After 6 monthsNil

Note- This is only a basic representation of what you’ll receive on canceling your health insurance after the free-look period. It may vary according to the type of policy, terms and conditions of the policy, or the policy tenure for which your policy documents were curated.

Types of deductions in the refund amount

There are three different categories of deductions on premium refunds, that apply to health policy cancellation. No matter whether you proceed with cancellation in the free-look period or beyond that. The specifications of deductions are listed below:

  • Pro-rata premium risks
  • Stamp duty
  • Health examination charges (if the insurer has paid for it)

Process of ICICI Lombard Health Insurance Cancellation

Know the process of canceling your ICICI Lombard health insurance policy:

  • Step 1

    Inform your insurer at least two weeks before initiating the cancellation process, this will help them guide you throughout the process. The procedure of policy cancellation may take from 7 to 15 working days.

  • Step 2

    Send them a notice of cancellation in writing, stating your reason for cancelling the health policy.

  • Step 3

    Fill in the cancellation form and write the reason for cancellation, submit all the documents (that are mentioned in your policy documents) attached to the cancellation form to your insurer (either online or offline mode).

  • Step 4

    After getting all the documents, the insurer will verify them thoroughly and initiate the process of refund (wherever you choose, in your bank account directly, or via cheque). Remember, the details of cancellation must align with your policy documents.

  • Step 5

    You’ll receive your refund of the paid premiums within one/two week/s of the company’s business days.

Point of contact and address details of ICICI Lombard Health Insurance

Find here the customer care contact number and other grievance details of the ICICI Lombard health insurance company:

Contact Details
Websitehttps://www.icicilombard.com/health-insurance
Toll-free number1800 2666
Alternate contact number (chargeable)86 55 222 666
WhatsApp7738282666
Customer support Email IDcustomersupport@icicilombard.com
Chatbot’RIA’, the automated chatbot
Registered OfficeICICI Lombard House 414, P.Balu Marg, Off Veer Savarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025
Customer Support OfficeICICI Lombard General Insurance Co. Ltd. Ground floor- Interface 11, 6th floor- Interface 16, Office no 601 & 602, New Link Road, Malad (West), Mumbai - 400064

Still confused about how to get a resolution to your ICICI Lombard health insurance cancellation request? Sit back and relax, rest is on us!

Reach out to the pioneers of insurance at PolicyX.com, ring us on 1800 4200 269 or shoot us a query at helpdesk@policyx.com

Explore other ICICI Lombard Health Insurance

To cater to the different medical needs of an individual & their family, ICICI Lombard Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to ICICI Lombard Health Insurance plans explore more:

Individual and Family Health Insurance

ICICI Lombard Health AdvantEdge plan is a comprehensive health insurance plan designed to cater to all your health care needs. A family health insuran...

Unique Features

  • Global Cover
  • SI Upto 3 Cr
  • Air Ambulance Cover

AdvantEdge Plan (Pros)

AdvantEdge Plan
  • Restoration Benefit
  • Cumulative Bonus
  • Health Rewards
  • Domestic Air Ambulance

AdvantEdge Plan (Cons)

AdvantEdge Plan
  • OPD Cover
  • Second medical opinion
  • Modern treatment
  • IVF treatment cover

AdvantEdge Plan (Other Benefits)

AdvantEdge Plan
  • New Born Cover
  • Vaccine Cover
  • Maternity Cover
  • PED Cover
  • Personal Accident Cover

AdvantEdge Plan (Eligibility Criteria)

AdvantEdge Plan
  • Entry Age: 18 - 65 years
  • SI: 5 L to 3 Cr
  • Initial waiting period: 30 days

Accident Health Insurance

ICICI Lombard Personal Protect Policy is a comprehensive health insurance policy that offers an array of benefits and extensions to safeguard the insu...

Unique Features

  • Accidental Death Benefit
  • Acts Of Terrorism Cover
  • Life Long Renewal

ICICI Personal Protect Policy (Pros)

ICICI Personal Protect Policy
  • Accidental Death
  • Permanent Total Disablement Benefit
  • Hospital Daily Allowance

ICICI Personal Protect Policy (Cons)

ICICI Personal Protect Policy
  • Illegal activities
  • Adventure sports
  • Obesity

ICICI Personal Protect Policy (Other Benefits)

ICICI Personal Protect Policy
  • Operational Coverage
  • Accidental Hospitalization
  • Hospital Daily Allowance

ICICI Personal Protect Policy (Eligibility Criteria)

ICICI Personal Protect Policy
  • Min entry age: 18 Years
  • Max entry age: 80 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 25 L

Senior Citizen Health Insurance

Golden Shield Plan by ICICI Lombard is designed especially for senior citizens and to cater to all their health care needs. With growing age, the huma...

Unique Features

  • Care Management Program
  • 50 L SI Available
  • Co-Pay Modification

Golden Shield Plan (Pros)

Golden Shield Plan
  • Reset Benefit
  • Coverage for Ambulance
  • Cashless Hospitalization

Golden Shield Plan (Cons)

Golden Shield Plan
  • Maternity cover
  • New born cover
  • Daily hospital cash

Golden Shield Plan (Other Benefits)

Golden Shield Plan
  • Care Management Program
  • AYUSH Treatments
  • Claim Protector

Golden Shield Plan (Eligibility Criteria)

Golden Shield Plan
  • Entry age: 56 years to no maximum limit
  • Sum insured: 5 to 50 Lakhs
  • Initial waiting period: 30 days

Individual and Family Health Insurance

ICICI Lombard Arogya Sanjeevani is a versatile plan that pays for your medical bills in case of hospitalization. If you are looking for a health plan ...

Unique Features

  • COVID-19 Cover
  • Ambulance Cover
  • Affordable Plan

Arogya Sanjeevani Policy (Pros)

Arogya Sanjeevani Policy
  • Cumulative bonus
  • Cataract treatment covered
  • Modern procedures covered
  • Intensive cardiac care charges

Arogya Sanjeevani Policy (Cons)

Arogya Sanjeevani Policy
  • No eyesight correction expenses
  • Fertility expenses not covered
  • Nursing expenses not covered
  • Nursing at home not covered
  • OPD expenses not covered

Arogya Sanjeevani Policy (Other Benefits)

Arogya Sanjeevani Policy
  • Floater benefit
  • Pre-existing diseases after 4 years
  • In-patient AYUSH treatment
  • Day care procedures

Arogya Sanjeevani Policy (Eligibility Criteria)

Arogya Sanjeevani Policy
  • Entry age- 18 years
  • Max entry age- 65 years
  • SI- 1 L to 5 L
  • Waiting period- 30 days

Top Up and Super Top Up

ICICI Lombard Health Booster is a comprehensive super top-up health insurance plan designed to enhance your existing coverage. The policy acts as a s...

Unique Features

  • Reset Benefit
  • Top-up Plan
  • Lifetime Renewability

Health Booster (Pros)

Health Booster
  • In-patient treatment covered
  • High range of coverage
  • Flexible coverage

Health Booster (Cons)

Health Booster
  • Injury due to war
  • Cosmetic surgery
  • Aesthetics treatment

Health Booster (Other Benefits)

Health Booster
  • Reset benefit
  • Domestic road emergency
  • Pre and post-hospitalisation
  • Donor expenses

Health Booster (Eligibility Criteria)

Health Booster
  • Min entry age: 6 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 50 L

Individual and Family Health Insurance

ICICI Lombard MaxProtect health insurance plan is a multiple-benefit provider plan that comes with affordable premiums. It has two variants ie, Classi...

Unique Features

  • Up to 1 Crore SI
  • International coverage
  • Modern treatment

ICICI Lombard MaxProtect Plan (Pros)

ICICI Lombard MaxProtect Plan
  • Worldwide coverage
  • Modern-day treatment procedures
  • Reset benefits

ICICI Lombard MaxProtect Plan (Cons)

ICICI Lombard MaxProtect Plan
  • Maternity cover
  • OPD not covered
  • Daily hospital cash

ICICI Lombard MaxProtect Plan (Other Benefits)

ICICI Lombard MaxProtect Plan
  • Multi-yearPolicy discounts
  • Automatic restoration
  • Domiciliary hospitalization

ICICI Lombard MaxProtect Plan (Eligibility Criteria)

ICICI Lombard MaxProtect Plan
  • Entry age: 21 to 65 years
  • Sum Insured: Upto 1 Cr
  • Initial Waiting Period: 30 Days

Individual and Family Health Insurance

Worried about your medical expenses? Boost your healthcare experience with the ICICI Lombard Health Shield 360 insurance policy. Healthcare is one of ...

Unique Features

  • 360° wellbeing programs
  • High SI options
  • Home healthcare

Health Shield 360 (Pros)

Health Shield 360
  • Worldwide cashless facility
  • Unlimited reset cover
  • Daycare procedures

Health Shield 360 (Cons)

Health Shield 360
  • Illegal activites
  • Adventure sports
  • Drug abuse

Health Shield 360 (Other Benefits)

Health Shield 360
  • Air ambulance
  • OPD Cover
  • Additional Sum Insured

Health Shield 360 (Eligibility Criteria)

Health Shield 360
  • Min entry age: 21 Years
  • Max entry age: 75 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Individual and Family Health Insurance

Customize your ICICI Lombard Complete Health Plan with 4 available variants ICICI Lombard Complete Health Insurance is a comprehensive health insuranc...

Unique Features

  • Wellness Program
  • Maternity & Newborn Cover
  • Riders Available

Complete Health Insurance (Pros)

Complete Health Insurance
  • Critical Illness cover
  • AYUSH treatment covered
  • Ambulance coverage
  • E-consultation

Complete Health Insurance (Cons)

Complete Health Insurance
  • Vaccination not covered
  • IVF Treatment
  • Modern treatment
  • Air ambulance

Complete Health Insurance (Other Benefits)

Complete Health Insurance
  • Cataract
  • Daily hospital cash
  • Organ donor

Complete Health Insurance (Eligibility Criteria)

Complete Health Insurance
  • Min entry age: 3 months
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 50 L

Group Health Insurance

ICICI Lombard Group insurance is a type of insurance plan that covers many people in the same proximity, for example, employee-employer, bank customer...

Unique Features

  • Large Sum Insured
  • Daycare Treatment
  • Floater Benefit

Group Health Insurance (Pros)

Group Health Insurance
  • Tax benefit
  • Less waiting period
  • Hospital coverage
  • Wide range coverage

Group Health Insurance (Cons)

Group Health Insurance
  • Pre-existing diseases
  • Hazardous or adventure sports

Group Health Insurance (Other Benefits)

Group Health Insurance
  • Cashless benefit
  • Day care treatment
  • Floater benefit

Group Health Insurance (Eligibility Criteria)

Group Health Insurance
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 50 L

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Cancel ICICI Lombard Health Insurance: FAQs

1. Can the ICICI Lombard health insurance company cancel my policy?

Yes, the insurance company is entitled to cancel your health insurance at any time. Given that, you’ve been subjected to commit any unlawful activities, or alleged to hide/misinterpret any required information.

2. What is the free-look period of ICICI Lombard health insurance?

Top health insurance plans of ICICI Lombard have a free-look period of 15 days. Some plans also come with a 30-day free-look period.

3. Is it compulsory for the health check-up cost to be deducted from my premium refund on cancellation?

Yes, if the company has invested any amount on your pre-policy health check-up, there will be certain deductions involved.

4. I’ve canceled my ICICI Lombard health policy, can I retrieve the same policy again?

Health insurance once cancelled remains cancelled, there’s no way to retrieve the same. You need to buy another health plan or the same health plan that you cancelled again.

5. Can I expect a full refund on my ICICI Lombard health policy cancellation after the free-look period?

No. Even cancelling the health policy during the free-look period comes with standard deductions like stamp charges, health examination expenses, and premium pro-rated risk amount.

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Simran Nirala

Written By: Simran Nirala

Lives In: Delhi, NCR Expertise: Health & Term Insurance Simran has an experience of 4 years in content writing. She transitioned from hospitality and digital marketing to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner, she keeps her audience hooked and solves their doubts smoothly.