Tata AIG Health Customer Care

Contacting Tata AIG General Insurance Company Customer Care: All You Need to Know

For your convenience, Tata AIG Health Insurance offers a variety of ways to contact its customer service team. You can contact their knowledgeable representatives in the following ways:

Support over the Phone: One of the easiest ways to contact their customer service is over the phone. A specialised Tata AIG Health Insurance customer care number is offered. Call their helpful staff at 1800 266 7780 (Toll-free), 022-66939500 (Tolled) with any questions regarding policies, claims, etc.

Support on WhatsApp : Tata AIG Health Insurance also makes it simple to contact them through WhatsApp. You can contact them through the Tata AIG Health Insurance customer care number on WhatsApp at 9136160375 with any questions or requests for help.

Email Communication: You can email Tata AIG Health Insurance customer care department at customersupport@tataaig.com if you prefer written communication or have specific questions. Share your worries, questions about the policies, or any other pertinent information on Tata AIG Health Insurance customer care email Id, and their team will quickly reply to your email, giving you the direction and support you need.

Top Branches

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of SBI Health Insurance, go to the Contact Us page. Here you will see the option to locate the nearest branch.

For your convenience, the addresses of Tata AIG’s top branches are listed in the table below:

Grievance Redressal

Customer satisfaction is a top priority at Tata AIG Health Insurance. If you encounter a lack of response or if the provided response does not meet your expectations, you can follow the grievance redressal process outlined below:

STEP 1: Write an email to manager.customersupport@tataaig.com detailing your complaint. Once your complaint is received, Tata AIG will examine the matter and respond within 8 days of receiving your complaint.

STEP 2: If you are still waiting for a response or the solution provided does not meet your expectations, write an email to the Head Of Customer Services at head.customerservices@tataaig.com detailing your complaint. After receiving your complaint, Tata AIG will investigate the matter and provide you with a final response within 7 days of receiving your complaint via email.

STEP 3: If you still do not get a satisfactory solution from Tata AIG, you can approach other grievance redressal authorities such as Insurance Ombudsman appointed by IRDA under the Insurance Ombudsman Scheme, Nodal Officer for your servicing location, or Grievance Redressal Officer for your location. You can find the details of these authorities on the official website of Tata AIG, visit the “Grievance Redressal Policy” page, and you will find different links for the same.

Conclusion

Because of their dedication to outstanding customer service, Tata AIG Health Insurance customer care stands out as a reliable insurance company. Their customer service team is committed to offering timely, informed, and sympathetic support, whether you prefer to contact them by phone, email, or by stopping by one of their premier branches. Tata AIG Health Insurance customer care ensures that policyholders get the support and care they deserve in their healthcare journey by cultivating strong customer relationships and putting customer satisfaction first.