Tata AIG Health Customer Care

Tata AIG Health Customer Care

Tata AIG General Insurance Company guarantees customers a positive and satisfying healthcare experience and provides 24x7 support. Effective customer care service ensures clear communication between policyholders and Tata AIG General Insurance Company, clarifying doubts regarding policy terms, coverage scope, and any modifications or updates that might affect the client's access to healthcare.

Contacting Tata AIG General Insurance Company Customer Care

For your convenience, Tata AIG Health Insurance offers a variety of ways to contact its customer service team. You can contact their knowledgeable representatives in the following ways:

Phone Support

One of the easiest ways to contact their customer service is over the phone. A dedicated Tata AIG Health Insurance customer care number is available. Call their helpful staff at:

• 1800 266 7780 (Toll-free)
• 022-66939500 (Charges applied)

You can use these numbers for any questions regarding policies, claims, and more.

WhatsApp Support

Tata AIG Health Insurance also offers WhatsApp support. You can contact them through the Tata AIG Health Insurance WhatsApp number at 9136160375 with any questions or requests for help.

Email Communication

If you prefer written communication or have specific questions, you can email the Tata AIG Health Insurance customer care department at [email protected]. Share your concerns, policy questions, or any other relevant information via email, and their team will promptly respond, providing the guidance and support you need.

Top Branches

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply visit the official Tata AIG General Insurance website, navigate to the 'Contact Us' page, and use the branch locator.

For your convenience, the addresses of Tata AIG's top branches are listed below:

Maharashtra

• Mumbai - Parel: 2nd Floor, Citi Tower, 61, Dr. S.S.Rao Road, Next to M.G.M Hospital, Parel(E), Mumbai - 400012. Phone: 022-62606400 / 022-62606364
• Mumbai - Lower Parel - Registered Office: 15th Floor, Tower A, Peninsula Business Park, GK Marg, Lower Parel, Mumbai - 400013. Phone: 2266699696, 2266699697
• Mumbai - Goregaon: 7th and 8th Floor R Tech Park, Village Pahadi Taluka Goregaon, Mumbai Suburban District bearing CTS No. 586/2 (part), 586/4 (part), 586/7/B, Goregaon (E), Mumbai – 400063, Maharashtra. Phone: 022-66844444
• Mumbai - Andheri: Summit Business Bay, Unit No. 524, Andheri Kurla Road, Adjacent to Cinemax and WEH Metro Station, Behind Gurunanak Petrol Pump, Chakala, Andheri East, Maharashtra 400069. Phone: 022 49676970, 022 49676972
• Mumbai - Ghatkopar: 508A & 509, 5th Floor, Kailas Plaza, V. B. Lane, Ghatkopar (East), Mumbai - 400 077, Maharashtra. Phone: 9029010577
• Mumbai - Borivali: 701, Aura Biplex Commercial Building, A Wing, CTS 8A & 8B Plot No. 7, S.V. Road, Opp. Lancelot Building, Borivali (West), Mumbai - 400092. Phone: 7400412192
• Mumbai - Vashi: 1st Floor, West Side, Apeejay Express, Plot No. 87, Sector 17, Vashi, Navi Mumbai - 400703, Maharashtra. Phone: 022-49713450 / 022-49713650

Delhi

• Delhi - Kirti Nagar: A-2, 1st Floor, Kirti Nagar, Main Najafgarh Road, Near Kalra Hospital, New Delhi - 110015. Phone: 7400010489, 7400010490
• Delhi - NFC: 22, 2nd Floor, Community Center, New Friends Colony, New Delhi - 110065. Phone: 7400010485, 7400010486

Karnataka

• Ulsoor - Bangalore: Unit No. 102, 1st Floor, PID No. 75-43-6/3, Regent Point No. 6, Cambridge Layout, Shiridi Saibaba Mandir Road, Jogupalya, Ulsoor, Bangalore - 560008, Karnataka. Phone: 9380081005
• Jayanagar - Bangalore: Siri Arcade', Plot No. 5, BBMP PID No. 59-10-5, 2nd Floor, Diagonal Road, Jayanagar 3rd Block, Bangalore - 560011. Phone: 9945176764
• Bangalore - Millers Road: 2nd Floor, JP & Devi Jambukeshwar Arcade, No. 69 Millers Road, Bangalore - 560052. Phone: 7400412197, 7400412198

Telangana

• Hyderabad: 5th and 6th Floor, Imperial Towers, H.No. 7-1-6-617/A, GHMC No. 615, 616, Ameerpet, Hyderabad - 500016. Phone: 040-66864900

Tamil Nadu

• Chennai: 2nd Floor, Samson Towers, 403 L Pantheon Road, Egmore, Chennai 600008. Phone: 044-66220222 / 044-66841050
• Chennai - West Tambaram: 1st Floor, Rajendra Bldg., Duraiswamy Pillai Street, West Tambaram, Chennai - 600045. Phone: 7400010368, 7400010394

West Bengal

• Shyambazar - Kolkata: Sree Uttarayana, Ground Floor, 2A, Girish Avenue, Shyambazar Street, Near Shyambazar Metro Station, Bagbazar, Kolkata – 700003, West Bengal. Phone: 9836107445
• Kolkata: 2nd Floor, Constantia Bldg., 11 Dr. U.N. Brahmachari Road, Kolkata - 700017. Phone: 033-40806100

Grievance Redressal

Customer satisfaction is a top priority at Tata AIG Health Insurance. If you encounter a lack of response or if the provided response does not meet your expectations, you can follow the grievance redressal process outlined below:

1. STEP 1: Write an email to [email protected] detailing your complaint. Once your complaint is received, Tata AIG will examine the matter and respond within 8 days.
2. STEP 2: If you are still awaiting a response or if the solution provided does not meet your expectations, write an email to the Head of Customer Services at [email protected] detailing your complaint. Upon receiving your complaint, Tata AIG will investigate the matter and provide a final response via email within 7 days.
3. STEP 3: If you still do not receive a satisfactory solution from Tata AIG, you can approach other grievance redressal authorities such as the Insurance Ombudsman appointed by IRDAI under the Insurance Ombudsman Scheme, the Nodal Officer for your servicing location, or the Grievance Redressal Officer for your location. You can find the details of these authorities on the official website of Tata AIG; visit the 'Grievance Redressal Policy' page to find relevant links.

Conclusion

With a dedication to outstanding customer service, Tata AIG Health Insurance stands out as a reliable insurance company. Their customer service team is committed to offering timely, informed, and sympathetic support, whether you prefer to contact them by phone, email, or by stopping by one of their premier branches. Tata AIG Health Insurance ensures policyholders receive the support and care they deserve throughout their healthcare journey by cultivating strong customer relationships and prioritizing customer satisfaction.