Reliance Health Insurance Customer Care

Reliance Health Insurance customer care department serves as an aid to help policyholders in resolving any issues or complaints. The customer care team is aware that policyholders have a higher probability to be loyal and trusting when they receive excellent customer service. As a result, it aids in encouraging stress-free resolution and guaranteeing that clients are treated fairly.

Choose Reliance Health Insurance Plan for

Reliance Health Insurance for Critical Illness

Reliance Health Insurance for Maternity

How to Reach the Customer Support of Reliance Health Insurance

For your convenience, Reliance Health Insurance offers a number of options to get in touch with its customer care department. You can get in touch with their knowledgeable representatives using the following channels:

• Support over the Phone: One of the simplest ways to get in touch with Reliance General Health Insurance customer care is to call their dedicated phone lines. The Reliance Health Insurance number is 18003009 (toll-free), +912248903009; if you are a senior citizen, you can contact them at +91 22 33834185​. You can call the Reliance Health Insurance customer care number for general questions, policy details, or assistance. Since this number is accessible around-the-clock, you can always contact their friendly staff.
• Email Communication: If you prefer written communication or have specific questions, email the Reliance Health Insurance customer care department at rgicl.services@relianceada.com. Their team will quickly respond to your email, providing you with the guidance and support you need, so feel free to share your concerns, inquiries about the policies, or any other relevant information.
• Quick Chat: For immediate assistance, you can chat with Brobot, their AI-generated bot, or a customer care executive via video chat. Just visit the official website of Reliance Health Insurance, navigate to the Contact Us page and select the ‘Ask Brobot for help’ option to start the chat. They'll be there to help and guide you through any concerns or queries you may have.
• Send via Post: Reliance Health Insurance also provides option of contacting them by sending a post. You can contact them by sending a post to the following given address with any questions or requests for help: Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India - 452001​.
• Support on WhatsApp: Reliance Health Insurance also makes it simple to contact them through WhatsApp. You can contact them through the Reliance Health Insurance customer care number on WhatsApp at 7400422200​ with any questions or requests for help.

Visit the Nearest Branch

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of Reliance Health Insurance, and navigate to the Contact Us page. Here you'll find an option to locate your nearest branch.

For your convenience, the addresses of Reliance Health Insurance’s top branches are listed in the table below:

Grievance Redressal

Reliance Health Insurance truly cares about your satisfaction. However, if you ever find yourself in a circumstance where you're not receiving the assistance you require or feel dissatisfied with the outcome, don't panic! To address your complaints and put things right, they have a procedure in place. Here's what you can do:

STEP 1: If, even after reaching out to the Reliance health insurance customer care number and email, you haven’t received any satisfactory response, you may write to their Nodal Officer at rgicl.grievances@relianceada.com. Reliance will examine the matter and respond with a solution.

STEP 2: If you are still waiting for a response or the solution provided does not meet your expectations, an appeal is addressed to the Head Grievances at ​rgicl.headgrievances@relianceada.com detailing your complaint. After receiving your complaint, Reliance will investigate the matter and provide you with a final response.

STEP 3: If, despite following Steps 1 and 2, your issue remains unresolved, you have another avenue for redressal. You can approach the Insurance Ombudsman, an independent authority, for further assistance. Find the details of the Insurance Ombudsman at https://www.cioins.co.in/Ombudsman.

Conclusion

Customer care is essential for providing a smooth health insurance experience to the policyholder. The Reliance General Health Insurance customer care team goes beyond its limits for you to ensure customer happiness by providing 24x7 help, professional guidance, streamlining claim processes for consumers, and different contact methods. You can trust that your health insurance needs will be immediately and expertly met if you choose Reliance Health Insurance.