Customer Service of Reliance Health
  • Ways to reach the company
  • Nearest branches to you
  • Grievance Redressal
Reliance Health Insurance
premium

Network hospitals

9100+

premium

Claim settlement ratio

98.65%

premium

Sum insured

Up to 1 CR

premium

No. of Plans

12

premium

Solvency Ratio

1.67

premium

Pan India Presence

128+

Customized Health Insurance Plan for you.

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Select Members You Want To Insure

Age of Eldest Member

premium

Network hospitals

9100+

premium

Claim settlement ratio

98.65%

premium

Sum insured

Up to 1 CR

premium

No. of Plans

12

premium

Solvency Ratio

1.67

premium

Pan India Presence

128+

Reliance Health Insurance Customer Care

Reliance Health Insurance customer care department serves as an aid to help policyholders in resolving any issues or complaints. The customer care team is aware that policyholders have a higher probability to be loyal and trusting when they receive excellent customer service. As a result, it aids in encouraging stress-free resolution and guaranteeing that clients are treated fairly.

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How to Reach the Customer Support of Reliance Health Insurance

For your convenience, Reliance Health Insurance offers a number of options to get in touch with its customer care department. You can get in touch with their knowledgeable representatives using the following channels:

  • Support over the Phone: One of the simplest ways to get in touch with Reliance General Health Insurance customer care is to call their dedicated phone lines. The Reliance Health Insurance number is 18003009 (toll-free), +912248903009; if you are a senior citizen, you can contact them at +91 22 33834185​. You can call the Reliance Health Insurance customer care number for general questions, policy details, or assistance. Since this number is accessible around-the-clock, you can always contact their friendly staff.
  • Email Communication: If you prefer written communication or have specific questions, email the Reliance Health Insurance customer care department at rgicl.services@relianceada.com. Their team will quickly respond to your email, providing you with the guidance and support you need, so feel free to share your concerns, inquiries about the policies, or any other relevant information.
  • Quick Chat: For immediate assistance, you can chat with Brobot, their AI-generated bot, or a customer care executive via video chat. Just visit the official website of Reliance Health Insurance, navigate to the Contact Us page and select the ‘Ask Brobot for help’ option to start the chat. They'll be there to help and guide you through any concerns or queries you may have.
  • Send via Post: Reliance Health Insurance also provides option of contacting them by sending a post. You can contact them by sending a post to the following given address with any questions or requests for help: Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India - 452001​.
  • Support on WhatsApp: Reliance Health Insurance also makes it simple to contact them through WhatsApp. You can contact them through the Reliance Health Insurance customer care number on WhatsApp at 7400422200​ with any questions or requests for help.

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Visit the Nearest Branch

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of Reliance Health Insurance, and navigate to the Contact Us page. Here you'll find an option to locate your nearest branch.

For your convenience, the addresses of Reliance Health Insurance’s top branches are listed in the table below:

State City Branch Address
Maharashtra Mumbai 21 Veena Chambers, Ground Floor, Dalal Street, Fort, MUMBAI - 400001, MUMBAI, MAHARASHTRA, 0-8291934350
Apple Plaza, Unit no. 301, 302 and 303, Senapati Bapat Marg, Dadar West, MUMBAI - 400028, MUMBAI, MAHARASHTRA, 022-9152729054
6th Floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon (East), Mumbai – 400 063, MUMBAI - 400055, MUMBAI, MAHARASHTRA, 022-33031000
4th floor, Chintamani Avenue, Next to Virvani Industrial Estate, W.Exp. Highway, Goregaon East, MUMBAI - 400063, MUMBAI, MAHARASHTRA, 022-33123123
2ND FLOOR, SAI INFOTECH, OFFICE NO-210 & 211, OPP. GHATKOPAR STATION, PATEL CHOWK, GHATKOPAR EAST, MUMBAI - 400077, MUMBAI, MAHARASHTRA, 022-39981325
Tiara Building, 4th Floor, Maharashtra Nagal lane, Off. Chandavarkar Lane, Off. L T Road, Borivali West, MUMBAI - 400092, MUMBAI, MAHARASHTRA, 022-30885713
Chandigarh Chandigarh SCO 57-58-59, 04th Floor Sector 17A Chandigarh - 160017, CHANDIGARH - 160017, CHANDIGARH, CHANDIGARH U.T., 0172-7208951538
Haryana Gurugram Global Business Park Building, 8th Floor, Unit No 804 & 805 Tower, M G Road, Sector 26, Gurgaon, GURGAON - 122002, GURGAON, HARYANA, 0124-9152729805
Karnataka Bangalore UNNATI ARCADE, 5/111 & 6/112, 1st Floor, 1st Block, Dr.Rajkumar Road, (1st main road), Rajajinagar,,BANGALORE - 560010,BANGALORE,KARNATAKA, 0-9920486369
Lakshmi Towers, No 1, 6th Cross Road, WKP Road, 7th Block, Jayanagar, BANGALORE - 560070, BANGALORE, KARNATAKA, 0-7304932122
2nd Floor.Balaji Enclave No 782, 2nd Floor, Above Bata Showroom, 16th Main, 2nd Stage, BTM Layout, BANGALORE - 560075, BANGALORE, KARNATAKA, 080-9136963006
Delhi New Delhi  Flat No-10-15, 14th Floor, Vijaya Building, 17, Barakhamba Road, CONNAUGHT PLACE - 110001, NEW DELHI, DELHI, 011-39975617
C-1, 3rd Floor, New Krishna Park, Adjustant to Janakpuri Metro Station West, NEW DELHI - 110018, NEW DELHI, DELHI, 011-30292925
1st Floor, A 12 Mohan Co-operative Industrial Estate, Mathura Road, NEW DELHI - 110044, NEW DELHI, DELHI, 011-45253200
F-17, UG Floor, Unit 1/2, Preet Vihar, NEW DELHI - 110092, NEW DELHI, DELHI, 0-9152729804
West Bengal Kolkata R.O. Thapar House, 4th Floor, 163, S.P. Mukherjee Road, KOLKATA - 700026, KOLKATA, WEST BENGAL, 033-66778100

Grievance Redressal

Reliance Health Insurance truly cares about your satisfaction. However, if you ever find yourself in a circumstance where you're not receiving the assistance you require or feel dissatisfied with the outcome, don't panic! To address your complaints and put things right, they have a procedure in place. Here's what you can do:

STEP 1: If, even after reaching out to the Reliance health insurance customer care number and email, you haven’t received any satisfactory response, you may write to their Nodal Officer at rgicl.grievances@relianceada.com. Reliance will examine the matter and respond with a solution.

STEP 2: If you are still waiting for a response or the solution provided does not meet your expectations, an appeal is addressed to the Head Grievances at ​rgicl.headgrievances@relianceada.com detailing your complaint. After receiving your complaint, Reliance will investigate the matter and provide you with a final response.

STEP 3: If, despite following Steps 1 and 2, your issue remains unresolved, you have another avenue for redressal. You can approach the Insurance Ombudsman, an independent authority, for further assistance. Find the details of the Insurance Ombudsman at https://www.cioins.co.in/Ombudsman.

Conclusion

Customer care is essential for providing a smooth health insurance experience to the policyholder. The Reliance General Health Insurance customer care team goes beyond its limits for you to ensure customer happiness by providing 24x7 help, professional guidance, streamlining claim processes for consumers, and different contact methods. You can trust that your health insurance needs will be immediately and expertly met if you choose Reliance Health Insurance.

Reliance Health Insurance Network Hospital List

Reliance Health Insurance Network Hospitals are present in 34 states nationwide. With a wide network of hospitals, Reliance Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

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What Our Customers Have to Say

Customer Review Image

Vidya Bhan

Bhopal

June 13, 2022

Very nice company with a range of health products. I have bought one plan for myself and my husband, and one for my aged in-laws. Happy with both the plans

Customer Review Image

Satendar Singh

Kochi

May 25, 2022

Reliance General Health Insurance comes with several health plans that lets you choose the ideal one for your family. I recently bought a Reliance Health plan for my whole family, and we are ha...

Customer Review Image

Tulika Sharma

Mumbai

October 12, 2021

got hospitalized receently for a surgery...the company responded the minute my claims were raised. Good support! Thanks!

Customer Review Image

Mayank Tyagi

Indore

October 11, 2021

I m impressed with the service provided by Executives of Reliance Health. They assisted me very patiently

Customer Review Image

Kashi Pradhan

Allahabad

September 1, 2021

Bought the health plan for my parents. now I m assured that their health is not compromised due to money :)

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Puneet sharma

Chandigarh

August 18, 2021

Reliance company ka health insurance bahut acha hai, aur premiums bhi bht affordable hai, aur bht jaldi claim ko settle karti hai, muje inki service bahut pasand aayi.

Customer Review Image

Roopal Ganguly

Jaipur

May 10, 2021

I bought this policy in times of pandemic and it is a must-have policy. Services are really very good and I am satisfied with this company. The claim ratio is also good.

Customer Review Image

Rishabh Kalra

Indore

May 6, 2021

Hi, I am Rishabh. I took this policy a year ago. The claim settlement of this company is good. You can go for this company.

View All Reliance Health Insurance Reviews

Daina Mathew

Written By: Daina Mathew

Daina is a content writеr with a profound grasp of Insurancе, Stocks, and Businеss domains. Hеr extensive 3-year еxpеriеncе in thе insurancе industry еquips hеr with a nuancеd undеrstanding of its intricaciеs. Hеr skills еxtеnd to crafting blogs, articlеs, social mеdia copiеs, vidеo scripts, and wеbsitе content. Her ability to simplify complex insurancе concepts into reader-friendly content makes her an еxpеrt in the domain.