Customer Service of Reliance Health

Reliance Health Insurance Customer Care

Reliance Health Insurance's customer care department helps policyholders resolve any issues or complaints. The customer care team understands that excellent service fosters loyalty and trust, ensuring stress-free resolution and fair treatment for clients.

How to Reach Reliance Health Insurance Customer Support

For your convenience, Reliance Health Insurance offers several options to get in touch with its customer care department. You can contact their knowledgeable representatives using the following channels:

Support Over the Phone

One of the simplest ways to get in touch with Reliance General Health Insurance customer care is to call their dedicated phone lines. The Reliance Health Insurance numbers are:

• 18003009 (toll-free)
• +912248903009

If you are a senior citizen, you can contact them at +91 22 33834185. You can call the Reliance Health Insurance customer care number for general questions, policy details, or assistance. Since this number is accessible around-the-clock, you can always contact their friendly staff.

Email Communication

If you prefer written communication or have specific questions, email the Reliance Health Insurance customer care department at [email protected]. Their team will quickly respond to your email, providing you with the guidance and support you need. Feel free to share your concerns, inquiries about policies, or any other relevant information.

Quick Chat

For immediate assistance, you can chat with Brobot, their AI-generated bot, or a customer care executive via video chat. Just visit the official website of Reliance Health Insurance, navigate to the Contact Us page, and select the 'Ask Brobot for help' option to start the chat. They will be there to help and guide you through any concerns or queries you may have.

Send via Post

Reliance Health Insurance also provides the option of contacting them by post. You can send your questions or requests for help to the following address:

Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India - 452001.

Support on WhatsApp

Reliance Health Insurance also offers WhatsApp support. You can contact them at 7400422200 with any questions or requests for help.

Visit the Nearest Branch

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of Reliance Health Insurance and navigate to the Contact Us page. Here, you will find an option to locate your nearest branch.

For your convenience, the addresses of Reliance Health Insurance’s top branches are listed below:

Maharashtra - Mumbai Branches

• Address: 21 Veena Chambers, Ground Floor, Dalal Street, Fort, Mumbai - 400001. Phone: 0-8291934350
• Address: Apple Plaza, Unit no. 301, 302 and 303, Senapati Bapat Marg, Dadar West, Mumbai - 400028. Phone: 022-9152729054
• Address: 6th Floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon (East), Mumbai – 400 063. Phone: 022-33031000
• Address: 4th floor, Chintamani Avenue, Next to Virvani Industrial Estate, W.Exp. Highway, Goregaon East, Mumbai - 400063. Phone: 022-33123123
• Address: 2ND FLOOR, SAI INFOTECH, OFFICE NO-210 & 211, OPP. GHATKOPAR STATION, PATEL CHOWK, GHATKOPAR EAST, Mumbai - 400077. Phone: 022-39981325
• Address: Tiara Building, 4th Floor, Maharashtra Nagal lane, Off. Chandavarkar Lane, Off. L T Road, Borivali West, Mumbai - 400092. Phone: 022-30885713

Chandigarh - Chandigarh Branch

• Address: SCO 57-58-59, 04th Floor Sector 17A Chandigarh - 160017. Phone: 0172-7208951538

Haryana - Gurugram Branch

• Address: Global Business Park Building, 8th Floor, Unit No 804 & 805 Tower, M G Road, Sector 26, Gurgaon - 122002. Phone: 0124-9152729805

Karnataka - Bangalore Branches

• Address: UNNATI ARCADE, 5/111 & 6/112, 1st Floor, 1st Block, Dr.Rajkumar Road, (1st main road), Rajajinagar, Bangalore - 560010. Phone: 0-9920486369
• Address: Lakshmi Towers, No 1, 6th Cross Road, WKP Road, 7th Block, Jayanagar, Bangalore - 560070. Phone: 0-7304932122
• Address: 2nd Floor.Balaji Enclave No 782, 2nd Floor, Above Bata Showroom, 16th Main, 2nd Stage, BTM Layout, Bangalore - 560075. Phone: 080-9136963006

Delhi - New Delhi Branches

• Address: Flat No-10-15, 14th Floor, Vijaya Building, 17, Barakhamba Road, Connaught Place - 110001, New Delhi. Phone: 011-39975617
• Address: C-1, 3rd Floor, New Krishna Park, Adjacent to Janakpuri Metro Station West, New Delhi - 110018. Phone: 011-30292925
• Address: 1st Floor, A 12 Mohan Co-operative Industrial Estate, Mathura Road, New Delhi - 110044. Phone: 011-45253200
• Address: F-17, UG Floor, Unit 1/2, Preet Vihar, New Delhi - 110092. Phone: 0-9152729804

West Bengal - Kolkata R.O. Branch

• Address: Thapar House, 4th Floor, 163, S.P. Mukherjee Road, Kolkata - 700026. Phone: 033-66778100

Grievance Redressal

Reliance Health Insurance is committed to customer satisfaction. If you are not receiving the assistance you require or are dissatisfied with the outcome, a grievance redressal procedure is in place to address your complaints. Here's what you can do:

1. STEP 1: Contact the Nodal Officer
   If you have not received a satisfactory response after contacting Reliance Health Insurance customer care via phone or email, you may write to their Nodal Officer at [email protected]. Reliance will examine the matter and respond with a solution.
2. STEP 2: Appeal to the Head Grievances
   If you are still awaiting a response or if the provided solution does not meet your expectations, you may appeal to the Head Grievances at [email protected], detailing your complaint. After receiving your complaint, Reliance will investigate the matter and provide you with a final response.
3. STEP 3: Approach the Insurance Ombudsman
   If, despite following Steps 1 and 2, your issue remains unresolved, you have another avenue for redressal. You can approach the Insurance Ombudsman, an independent authority, for further assistance. Details of the Insurance Ombudsman can be found on the official website.

Conclusion

Customer care is essential for providing a smooth health insurance experience to the policyholder. The Reliance General Health Insurance customer care team strives to ensure customer satisfaction by providing 24x7 assistance, professional guidance, streamlining claim processes, and offering various contact methods. You can trust that your health insurance needs will be met promptly and expertly with Reliance Health Insurance.