Reliance Health Insurance Customer Care

Reliance Health Insurance customer care department serves as an aid to help policyholders in resolving any issues or complaints. The customer care team is aware that policyholders have a higher probability to be loyal and trusting when they receive excellent customer service. As a result, it aids in encouraging stress-free resolution and guaranteeing that clients are treated fairly.

How to Reach the Customer Support of Reliance Health Insurance?

For your convenience, Reliance Health Insurance offers a number of options to get in touch with its customer care department. You can get in touch with their knowledgeable representatives using the following channels:

Support over the Phone: One of the simplest ways to get in touch with Reliance General Health Insurance customer care is to call their dedicated phone lines. The Reliance Health Insurance number is 18003009 (toll-free), +912248903009; if you are a senior citizen, you can contact them at +91 22 33834185. You can call the Reliance Health Insurance customer care number for general questions, policy details, or assistance. Since this number is accessible around-the-clock, you can always contact their friendly staff.
Email Communication: If you prefer written communication or have specific questions, email the Reliance Health Insurance customer care department at rgicl.services@relianceada.com. Their team will quickly respond to your email, providing you with the guidance and support you need, so feel free to share your concerns, inquiries about the policies, or any other relevant information.
Quick Chat: For immediate assistance, you can chat with Brobot, their AI-generated bot, or a customer care executive via video chat. Just visit the official website of Reliance Health Insurance, navigate to the Contact Us page and select the ‘Ask Brobot for help’ option to start the chat. They’ll be there to help and guide you through any concerns or queries you may have.
Send via Post: Reliance Health Insurance also provides option of contacting them by sending a post. You can contact them by sending a post to the following given address with any questions or requests for help: Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India - 452001.
Support on WhatsApp: Reliance Health Insurance also makes it simple to contact them through WhatsApp. You can contact them through the Reliance Health Insurance customer care number on WhatsApp at 7400422200 with any questions or requests for help.

Visit the Nearest Branch

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of Reliance Health Insurance, and navigate to the Contact Us page. Here you’ll find an option to locate your nearest branch.

For your convenience, the addresses of Reliance Health Insurance’s top branches are listed in the table below:

State	City	Branch Address
Maharashtra	Mumbai	21 Veena Chambers, Ground Floor, Dalal Street, Fort, MUMBAI - 400001, MUMBAI, MAHARASHTRA, 0-8291934350 Apple Plaza, Unit no. 301, 302 and 303, Senapati Bapat Marg, Dadar West, MUMBAI - 400028, MUMBAI, MAHARASHTRA, 022-9152729054 6th Floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon (East), Mumbai – 400 063, MUMBAI - 400055, MUMBAI, MAHARASHTRA, 022-33031000 4th floor, Chintamani Avenue, Next to Virvani Industrial Estate, W.Exp. Highway, Goregaon East, MUMBAI - 400063, MUMBAI, MAHARASHTRA, 022-33123123 2ND FLOOR, SAI INFOTECH, OFFICE NO-210 & 211, OPP. GHATKOPAR STATION, PATEL CHOWK, GHATKOPAR EAST, MUMBAI - 400077, MUMBAI, MAHARASHTRA, 022-39981325 Tiara Building, 4th Floor, Maharashtra Nagal lane, Off. Chandavarkar Lane, Off. L T Road, Borivali West, MUMBAI - 400092, MUMBAI, MAHARASHTRA, 022-30885713
Chandigarh	Chandigarh	SCO 57-58-59, 04th Floor Sector 17A Chandigarh - 160017, CHANDIGARH - 160017, CHANDIGARH, CHANDIGARH U.T., 0172-7208951538
Haryana	Gurugram	Global Business Park Building, 8th Floor, Unit No 804 & 805 Tower, M G Road, Sector 26, Gurgaon, GURGAON - 122002, GURGAON, HARYANA, 0124-9152729805
Karnataka	Bangalore	UNNATI ARCADE, 5/111 & 6/112, 1st Floor, 1st Block, Dr.Rajkumar Road, (1st main road), Rajajinagar,,BANGALORE - 560010,BANGALORE,KARNATAKA, 0-9920486369 Lakshmi Towers, No 1, 6th Cross Road, WKP Road, 7th Block, Jayanagar, BANGALORE - 560070, BANGALORE, KARNATAKA, 0-7304932122 2nd Floor.Balaji Enclave No 782, 2nd Floor, Above Bata Showroom, 16th Main, 2nd Stage, BTM Layout, BANGALORE - 560075, BANGALORE, KARNATAKA, 080-9136963006
Delhi	New Delhi	Flat No-10-15, 14th Floor, Vijaya Building, 17, Barakhamba Road, CONNAUGHT PLACE - 110001, NEW DELHI, DELHI, 011-39975617 C-1, 3rd Floor, New Krishna Park, Adjustant to Janakpuri Metro Station West, NEW DELHI - 110018, NEW DELHI, DELHI, 011-30292925 1st Floor, A 12 Mohan Co-operative Industrial Estate, Mathura Road, NEW DELHI - 110044, NEW DELHI, DELHI, 011-45253200 F-17, UG Floor, Unit 1/2, Preet Vihar, NEW DELHI - 110092, NEW DELHI, DELHI, 0-9152729804
West Bengal	Kolkata R.O.	Thapar House, 4th Floor, 163, S.P. Mukherjee Road, KOLKATA - 700026, KOLKATA, WEST BENGAL, 033-66778100

Grievance Redressal

Reliance Health Insurance truly cares about your satisfaction. However, if you ever find yourself in a circumstance where you’re not receiving the assistance you require or feel dissatisfied with the outcome, don’t panic! To address your complaints and put things right, they have a procedure in place. Here’s what you can do:

STEP 1: If, even after reaching out to the Reliance health insurance customer care number and email, you haven’t received any satisfactory response, you may write to their Nodal Officer at rgicl.grievances@relianceada.com. Reliance will examine the matter and respond with a solution.

STEP 2: If you are still waiting for a response or the solution provided does not meet your expectations, an appeal is addressed to the Head Grievances at rgicl.headgrievances@relianceada.com detailing your complaint. After receiving your complaint, Reliance will investigate the matter and provide you with a final response.

STEP 3: If, despite following Steps 1 and 2, your issue remains unresolved, you have another avenue for redressal. You can approach the Insurance Ombudsman, an independent authority, for further assistance. Find the details of the Insurance Ombudsman at official website.

Conclusion

Customer care is essential for providing a smooth health insurance experience to the policyholder. The Reliance General Health Insurance customer care team goes beyond its limits for you to ensure customer happiness by providing 24x7 help, professional guidance, streamlining claim processes for consumers, and different contact methods. You can trust that your health insurance needs will be immediately and expertly met if you choose Reliance Health Insurance.

Explore other Reliance Health Insurance

To cater to the different medical needs of an individual & their family, Reliance Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Reliance Health Insurance plans explore more:

Individual

Reliance Health Personal Accident

Reliance Health Personal Accident Policy covers individuals against accidental death and disability along with multiple other benefits like child edu...

Unique Features

Death Cover
Upto 20L SI
Disability Cover

Reliance Health Personal Accident (Pros)

Children education fund
Accident hospitalization reimbursement
Increase in CSI

Reliance Health Personal Accident (Cons)

HIV/AIDS
Breach of law
Maternity and newborn baby cover
Daycare procedures

Reliance Health Personal Accident (Other Benefits)

Accidental death cover
PTD/PPD/TTD covers
Cumulative bonus

Reliance Health Personal Accident (Eligibility Criteria)

Entry Age: Minimum: 18 Years
Dependent Children: 5 to 25 Years
Sum Insured: 5 - 20 Lakhs
Waiting period: Accidental death covered from day 1

Individual and Family Health Insurance

Reliance HealthWise Policy

Reliance HealthWise Insurance Policy is a comprehensive health insurance plan offering all-around medical care features and benefits. The plan comes i...

Unique Features

Customize Your Plan
Critical Illness Cover
Recovery Benefit

Reliance HealthWise Policy (Pros)

Daily Hospitalization Allowance
Domiciliary Hospitalization
Critical Illness Cover

Reliance HealthWise Policy (Cons)

Global coverage
OPD not available
AYUSH treatment not covered

Reliance HealthWise Policy (Other Benefits)

In-patient hospitalization
Daycare procedures
Modern treatment cover
Ambulance charges

Reliance HealthWise Policy (Eligibility Criteria)

Entry age: 18 - 65 Years
SI: 1 L - 5 L
Initial waiting period: 30 Days

Individual and Family Health Insurance

Health Gain Policy

Health Gain Insurance Plan is a newly launched health plan by Reliance Health Insurance company. The plan allows the customers to customise their poli...

Unique Features

Individual and Floater Options
Lifetime Renewability
Hassle-free Claim Process

Health Gain Policy (Pros)

Consumable Cover
Unlimited Base SI Reinstatement
Room Rent Modification

Health Gain Policy (Cons)

Global coverage unavailable
Breach of law
Intentional injury
OPD not covered

Health Gain Policy (Other Benefits)

Domiciliary hospitalization
Daycare procedures covered
Air ambulance services

Health Gain Policy (Eligibility Criteria)

Entry Age: 91 days to 65 Years
SI: 5 L to 1 Cr
Initial waiting period: 30 Days
Policy term: 1/2/3 Years

Individual and Family Health Insurance

Health Infinity Plan

Reliance Health Infinity is a comprehensive health insurance plan that comes with a number of benefits and discounts. The policy offers wide coverage ...

Unique Features

Pre-policy Medical Check-up
AYUSH Coverage
No Sub-limits

Health Infinity Plan (Pros)

In-patient hospitalisation
Daycare expenses
Domiciliary hospitalization
Organ donor expenses

Health Infinity Plan (Cons)

OPD cover unavailable
No global coverage
Adventure sports
Health check-up unavailable

Health Infinity Plan (Other Benefits)

Modern treatment
Organ donor cover
Co-payment option
Add-on covers applicable

Health Infinity Plan (Eligibility Criteria)

Entry Age 91 days to 65 Years
Policy Type Individual / Family Floater
SI: 3 L to 1 Cr
Initial waiting period: 30 Days

Individual and Family Health Insurance

Reliance Arogya Sanjeevani Plan

Reliance Arogya Sanjeevani's plan is affordable and efficient. In unprecedented times, covering you and your family is a necessity. Reliance Arogya Sa...

Unique Features

AYUSH Benefits
Inclusions and Exclusions
Quick Claim Process

Reliance Arogya Sanjeevani Plan (Pros)

In-patient hospitalization
Daycare treatments
AYUSH treatments
Ambulance charges

Reliance Arogya Sanjeevani Plan (Cons)

OPD cover
Domiciliary hospitalization
Daily Hospital Cash
Organ Donor

Reliance Arogya Sanjeevani Plan (Other Benefits)

Modern treatment
Vaccination
Cataract
Covid-19

Reliance Arogya Sanjeevani Plan (Eligibility Criteria)

Entry Age Minimum: 18 years
Entry Age Maximum: 65 Years
Policy Term 1 Year
Sum Insured: 50K to 10 Lakhs
Initial Waiting Period: 30 Days

Individual and Family Health Insurance

Corona Kavach Plan

To avoid the financial stress and burden during Covid treatment, Reliance Health Insurance offers the Corona Kavach Plan that takes care of your medic...

Unique Features

Covers COVID-19
Check the Eligibility
Coverage Details of the Plan

Corona Kavach Plan (Pros)

AYUSH treatment cover
Ambulance charges
COVID-19 treatment cover

Corona Kavach Plan (Cons)

OPD charges
Daycare procedures
Modern treatment
Organ donor treatment

Corona Kavach Plan (Other Benefits)

Home care treatment
In-patient hospitalization
Pre and post-hospitalization

Corona Kavach Plan (Eligibility Criteria)

Entry Age Child Age: 1 day to 25 yrs
Adult Age: 18 yrs to 65 yrs
SI- 50 K to 5 L
Waiting period - 15 days

Critical Illness Health Insurance

Reliance Critical Illness Insurance

Reliance Critical Illness insurance policy caters to life-threatening and lifestyle-disabling diseases, so you are worry-free. Reliance Critical Il...

Unique Features

10 Major Illnesses Covered
Choose Your SI
Avail Tax Benefits

Reliance Critical Illness Insurance (Pros)

COVID-19 cover
No-claim bonus
Cover for 10 critical illnesses

Reliance Critical Illness Insurance (Cons)

Hospitalization out of war
Congenital disease
Intentional self-injury
IVF treatment
Air ambulance

Reliance Critical Illness Insurance (Other Benefits)

Cancer of specified severity
Major organ/Bone marrow transplant
Multiple Sclerosis with persisting symptoms
Third degree burns
Aorta graft surgery

Reliance Critical Illness Insurance (Eligibility Criteria)

Minimum entry age: 18 years
Maximum entry age: 65 years
SI: 5 - 10 Lakhs
Waiting period:

Group Health Insurance

Reliance Group Mediclaim Policy

Reliance General Group Mediclaim Insurance covers your employee's health at an economical cost and lets you enjoy tax benefits too. Reliance General ...

Unique Features

Coverage for employees
3 variants available
Avail tax benefits

Reliance Group Mediclaim Policy (Pros)

Day care procedures
Regular health check-ups
Tax benefits

Reliance Group Mediclaim Policy (Cons)

Cosmetic treatment
Treatment of PEDs
HIV/AIDS treatment

Reliance Group Mediclaim Policy (Other Benefits)

Family floater clause
Extra insurance cover
Cover for all employees and their families

Reliance Group Mediclaim Policy (Eligibility Criteria)

Entry age: 18 to 65 years
Policy type: Group medical policy
Initial waiting period: 30 days

Individual

Reliance Hospi-Care Policy

It's not an emergency if you are always prepared! Reliance Hospi-Care health insurance policy helps you prepare for unforeseen accidents and the uncer...

Unique Features

150+ surgeries cover
140+ daycare cover
Lumpsum cash benefits

Reliance Hospi-Care Policy (Pros)

150+ listed surgeries
140+ daycare procedures
Daily hospital cash

Reliance Hospi-Care Policy (Cons)

Treatment outside of India
Self-inflicted injury
Breach of law

Reliance Hospi-Care Policy (Other Benefits)

Hospitalisation due to Dengue/Malaria
Surgical payout
Affordable premiums

Reliance Hospi-Care Policy (Eligibility Criteria)

Entry age: 18 to 65 years
SI: 1 to 10 Lakhs
Initial waiting period: 90 days

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