SBI Health Customer Care
- How to reach?
- Nearest branches
- Grievance redressal
SBI Health Insurance customer care department provides policyholders support to share their queries and get them resolved timely. The customer care team understands that through excellent customer service, it is possible to establish trust and loyalty among policyholders. As a result, it aids in encouraging stress-free resolution and guaranteeing that clients are treated fairly.
There are several ways through which you can contact the SBI Health Insurance customer care team. Using the following methods, you can get in touch with their knowledgeable representatives:
If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of SBI Health Insurance, navigate to the ’Contact Us’ page, followed by ’Locate Our Branch’ page. Here you’ll find an option to locate your nearest branch and schedule a visit to resolve your queries.
For your convenience, the addresses of SBI Health Insurance’s top branches are listed in the table below:
| State | City | Branch Address |
| Maharashtra - Corporate Office | Mumbai | SBI General Insurance Co. Ltd. 9th Floor, A&B Wing, Fulcrum Building, Sahar Rd, Andheri East,Mumbai – 400099 |
| Chandigarh | Chandigarh | SBI General Insurance Co. Ltd. ,SCO 335-336, Sector 35-B, 1st & 2nd Floors, Chandigarh –160022 |
| Haryana | Gurugram | SBI General Insurance Co. Ltd. ,1st Floor, SCO No.7, Sector 14, Gurugram - 122001 |
| Karnataka | Bangalore | SBI General Insurance Co. Ltd. ,1st Floor, Rukmini Towers, # 3/1, Platform Road, Sheshadripuram,Bangalore - 560020 |
| Delhi | New Delhi - Regional Office | SBI General Insurance Co. Ltd. , 2nd Floor, 46 Pusa Road, Karol Bagh, Near Metro Station,NewDelhi RO-110005 |
| West Bengal | Kolkata R.O. | SBI General Insurance Company Limited,Room no. Ground Floor, L & T Building, 3B, ShakespeareSarani, Opposite Kenilworth Hotel, Kolkata, West Bengal - 700071 |
SBI Health Insurance truly cares about your satisfaction. But in case you are not satisfied with the solutions provided or if you haven’t received any response from the customer care team, you can follow the below-given grievance redressal procedure:
STEP 1: If, even after reaching out to the SBI health insurance customer care number and email, you haven’t received any satisfactory response, you may write to their Head - Customer Care at head.customercare@sbigeneral.in. SBI will examine the matter and respond with a solution within 14 days of receiving the mail.
STEP 2: If you are still waiting for a response or the solution provided does not meet your expectations, an appeal is addressed to the Grievance Redressal Officer at gro@sbigeneral.in or contact 022-45138021 detailing your complaint. After receiving your complaint, SBI will investigate the matter and provide you with a final response. You can find a list of Grievance redressal Officers on the official website of SBI Health Insurance.
STEP 3: If you don’t receive any response from the above authorities or are still unsatisfied with the solution provided, then register your complaint with IRDAI by visiting this official link.
STEP 4: If, despite following Steps 1, 2, and 3, your issue remains unresolved, you have another avenue for redressal. You can approach the Insurance Ombudsman, an independent authority, for further assistance. Find the details of the Insurance Ombudsman at official website.
Customer service is essential for a smooth health insurance experience. The SBI Health Insurance customer care team goes beyond its limits for you to ensure customer happiness by providing 24x7 help, professional guidance, streamlining claim processes for consumers, and different contact methods. By choosing SBI Health Insurance, you can be confident that your health insurance needs will be serviced quickly and competently.
SBI Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, SBI Health Insurance ensures that you are medically secured, irrespective of the city you reside in.
To cater to the different medical needs of an individual & their family, SBI Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to SBI Health Insurance plans explore more:
Individual
Would you believe if we say that the SBI Divyanga Suraksha health insurance plan provides healthcare for people with disability or any pre-existing HI...
Unique Features
Individual and Family Health Insurance
SBI Arogya Premier Policy is a comprehensive health insurance plan that is designed to protect you and your family from uncertain medical expenses. Th...
Unique Features
Individual and Family Health Insurance
SBI Arogya Plus policy is a fixed premium plan that offers financial protection to you and your family during a medical emergency. The plan provides c...
Unique Features
Individual and Family Health Insurance
SBI Arogya Top-up Policy is a health insurance top-up policy that is designed to provide additional coverage to policyholders when their standard heal...
Unique Features
Individual and Family Health Insurance
SBI Arogya Sanjeevani Policy is a standard health insurance policy that comes with an affordable premium and offers a bucket full of benefits to its p...
Unique Features
Critical Illness Health Insurance
SBI Critical Illness Insurance Policy offers you financial protection from 13 important critical illnesses, this policy offers a fixed sum, irrespect...
Unique Features
Individual
SBI Loan Insurance policy offers comprehensive coverage to the policyholder and helps them to repay their loan in case of medical emergencies arising ...
Unique Features
Individual and Family Health Insurance
SBI Arogya Supreme health plan is a diverse health insurance plan that provides a solution for all your healthcare needs. It covers 20 basic covers an...
Unique Features
Group Health Insurance
SBI Group Health Insurance is a comprehensive plan, as it provides wider coverage to its customers as well as their family members. Group health insur...
Unique Features
Individual and Family Health Insurance
SBI Health Edge is a newly introduced health insurance plan from SBI Health Insurance which is customizable and is available to insurance holders base...
Unique Features
Individual and Family Health Insurance
SBI Super Health Plan is SBI Health Insurance's new comprehensive health insurance plan. The plan is an umbrella health plan that provides all-inclusi...
Unique Features
Know More About Health Insurance Companies
The customer care number of SBI General Health Insurance Company is 1800 210 3366 / 1800 210 6366.
Yes. SBI General Health Insurance Company provides 24*7 customer support.
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