Customer Support of Aditya Birla
  • How customer care helps?
  • How to reach via call and email?
  • Grievance redressal
Customer Support of Aditya Birla
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Aditya Birla Health Insurance Customer Care

Customer service for health insurance is essential. Health insurance customer care is essential in a challenging and constantly changing healthcare environment to guarantee that people get the support and direction they need regarding their coverage and benefits. Aditya Birla health insurance customer care offers efficient customer service to help policyholders navigate the complexities of their health insurance plans. This includes guiding policyholders in understanding their policy terms, claims procedures, and available healthcare providers.

How to Reach Aditya Birla Medical Insurance Customer Care?

They’ve made it incredibly easy for you to get in touch with Aditya Birla Health Insurance Customer Care. Check out these convenient ways to contact them:

  • Call Them: Simply pick up the phone and dial their toll-free Aditya Birla health insurance customer care number at 18002707000. Their helpful and knowledgeable staff can assist you and provide all your required answers.
  • Shoot an Email: If you prefer written communication or have specific inquiries, email Aditya Birla mediclaim customer care department at care.healthinsurance@adityabirlacapital.com. They’ve even got a separate email address for senior citizens at seniorcitizen.healthinsurance@adityabirlacapital.com. Pour out your worries, questions, or anything else you want to share, and their team will swiftly respond, giving you the guidance and support you seek.

Grievance Redressal

Aditya Birla Health Insurance is committed to ensuring your satisfaction. However, if you ever need more responses or feel unsatisfied with the resolution, don’t worry! They’ve got a process in place to address your concerns. Here’s what you can do:

Step 1: Go to their official website and navigate the Grievance and Complaints section. Look for and select the "Raise a request" option. Fill in the necessary information, such as your Policy Number, Request Category, etc. Submit the form, and you’ll receive an acknowledgement with the name and designation of the officer handling your grievance within three working days.

Step 2: It is time to escalate if you do not receive a response or are dissatisfied with the resolution. Send an email to carehead.healthinsurance@adityabirlacapital.com to reach the Head of Customer Care. If you prefer a more traditional approach, you can write to their Head Office (check their official website for the address). They will make sure that your concerns are addressed as soon as possible.

Step 3: Contact your local Grievance Redressal Officer if all else fails. Aditya Birla Health Insurance’s official website has a list of branch-specific officers ready to assist you in resolving any outstanding issues.

Conclusion

Aditya Birla Health Insurance customer care is here to help you with any concerns or queries you may face. Hence, do not hesitate to contact them if you have any questions or require assistance. Their team has the knowledge and expertise to provide you with the assistance and direction you require. Remember, they’re only a phone call or email away from becoming your health insurance superheroes.

Aditya Birla Health Insurance Network Hospital List

Aditya Birla Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, Aditya Birla Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

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Explore other Aditya Birla Health Insurance

To cater to the different medical needs of an individual & their family, Aditya Birla Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Aditya Birla Health Insurance plans explore more:

Critical Illness Health Insurance

Aditya Birla Cancer Secure health plan is a health insurance plan designed specifically for cancer patients protecting them financially from all three...

Unique Features

  • Upto 1 Cr SI
  • Minimum Survival Period
  • All Cancer Stages Covered

Aditya Birla Cancer Health Plan (Pros)

Aditya Birla Cancer Health Plan
  • Covers 3 stages
  • 150% of SI
  • 10% of no claim bonus
  • High SI
  • Lump sum payout

Aditya Birla Cancer Health Plan (Cons)

Aditya Birla Cancer Health Plan
  • Illness due to intoxicants
  • Obesity treatment unavailable
  • Hazardous activity not covered
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Aditya Birla Cancer Health Plan (Other Benefits)

Aditya Birla Cancer Health Plan
  • Wellness coach
  • Second e-opinion
  • Short survival period
  • Upto 1 Cr SI
  • Hospitalization Expense

Aditya Birla Cancer Health Plan (Eligibility Criteria)

Aditya Birla Cancer Health Plan
  • Entry Age- 18 Years
  • Max Entry Age- 65 Years
  • SI- 5L to 1 Cr
  • Waiting Period- 90 days

Accident Health Insurance

Aditya Birla Activ Secure Personal Accident Plan is designed to protect you and your family in case of any unforeseen incident. Activ secure personal ...

Unique Features

  • Up to 20 Cr SI
  • 11 Optional Covers
  • Avail Wellness Benefit

Aditya Birla Personal Accident Plan (Pros)

Aditya Birla Personal Accident Plan
  • Total and partial disability cover
  • Accidental death cover
  • No claim bonus
  • Ambulance cover
  • Education benefit

Aditya Birla Personal Accident Plan (Cons)

Aditya Birla Personal Accident Plan
  • Illness due to intoxicants
  • Obesity treatment unavailable
  • Hazardous activity not covered
  • Cosmetic surgery unavailable

Aditya Birla Personal Accident Plan (Other Benefits)

Aditya Birla Personal Accident Plan
  • Income cover
  • Loan protect cover
  • Orphan benefits
  • Compassionate visit
  • Coma benefit

Aditya Birla Personal Accident Plan (Eligibility Criteria)

Aditya Birla Personal Accident Plan
  • Entry age- 5 years
  • Max entry age- 65 years
  • SI- 30L
  • Waiting period- 30 days

Individual and Family Health Insurance

Aditya Birla Platinum Enhanced Plan offers unique healthcare benefits to insured individuals such as health insurance protection with wellness benefit...

Unique Features

  • Critical Illness Cover
  •  Health Coach
  •  SI Up to 2 Crores

Aditya Birla Activ Health Platinum Enhance (Pros)

Aditya Birla Activ Health Platinum Enhance
  • Earn 100% health returns
  • Cover for dental consultations
  • Modern treatment cover
  • Wellness coach
  • Mental illness cover

Aditya Birla Activ Health Platinum Enhance (Cons)

Aditya Birla Activ Health Platinum Enhance
  • Illness due to intoxicants
  • Change of gender treatment
  • Hazardous activity not covered
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Aditya Birla Activ Health Platinum Enhance (Other Benefits)

Aditya Birla Activ Health Platinum Enhance
  • Chronic management program
  • Premium waiver benefit
  • Reload of SI
  • Road ambulance cover
  • Second e-opinion

Aditya Birla Activ Health Platinum Enhance (Eligibility Criteria)

Aditya Birla Activ Health Platinum Enhance
  • Entry age- 90 days
  • Max entry age- 45
  • SI- 1L to 1 Cr
  • Waiting period- 30 days

Individual and Family Health Insurance

Aditya Birla Activ Fit Plan is designed to provide quality medical coverage to young individuals. The plan not only provides medical coverage but als...

Unique Features

  • Health Rewards
  • Avail Multiple Discounts
  • Optional Covers Available

Aditya Birla Activ Fit Health Plan (Pros)

Aditya Birla Activ Fit Health Plan
  • Provides health reward for keeping yourself healthy
  • gives optional benefits
  • Get maternity expense benefits

Aditya Birla Activ Fit Health Plan (Cons)

Aditya Birla Activ Fit Health Plan
  • Does not cover air ambulance
  • No coverage for global treatment

Aditya Birla Activ Fit Health Plan (Other Benefits)

Aditya Birla Activ Fit Health Plan
  • Health Rewards
  • Avail Multiple Discounts
  • Optional Covers Available

Aditya Birla Activ Fit Health Plan (Eligibility Criteria)

Aditya Birla Activ Fit Health Plan
  • Entry Age - 18
  • Maximum Entry Age - 65
  • SI -4-25 Lakh
  • Waiting Period - 30 days

Critical Illness Health Insurance

Aditya Birla Activ Secure Critical Illness Plan is designed to cover your financial losses due to any treatment for critical illness. The plan has wid...

Unique Features

  • 64 Critical Illnesses Covered
  • Replace Loss of Income
  • Short Survival Period

Aditya Birla Activ Secure Critical Illness Plan (Pros)

Aditya Birla Activ Secure Critical Illness Plan
  • 64 Critical Illnesses Covered Replace
  • Loss of Income
  • Short Survival Period

Aditya Birla Activ Secure Critical Illness Plan (Cons)

Aditya Birla Activ Secure Critical Illness Plan
  • Does not cover maternity
  • Does not cover any congenital illness
  • Does not cover any evaluation purposes

Aditya Birla Activ Secure Critical Illness Plan (Other Benefits)

Aditya Birla Activ Secure Critical Illness Plan
  • The sum insured of this plan is of up to 1 Cr
  • It comes in three different variants - Plans 1/ 2/ 3 with specific coverage options

Aditya Birla Activ Secure Critical Illness Plan (Eligibility Criteria)

Aditya Birla Activ Secure Critical Illness Plan
  • Min- 5 years
  • Max- 65 years

Senior Citizen Health Insurance

Growing old comes with several complications related to our health, at times. It's so natural that nobody could deny accepting the complications and s...

Unique Features

  • 360 degrees support to seniors
  • Cashless home treatment
  • 586 category of daycare procedures

Aditya Birla Activ Care Classic Plan (Pros)

Aditya Birla Activ Care Classic Plan
  • 360 degrees support to seniors
  • Cashless home treatment
  • 586 category of daycare procedures

Aditya Birla Activ Care Classic Plan (Cons)

Aditya Birla Activ Care Classic Plan
  • Does not cover modern treatments
  • Vaccinations not covered
  • Compassionate travel not covered

Aditya Birla Activ Care Classic Plan (Other Benefits)

Aditya Birla Activ Care Classic Plan
  • Tax benefits
  • Advanced health check-up
  • Optional room upgrade facility

Aditya Birla Activ Care Classic Plan (Eligibility Criteria)

Aditya Birla Activ Care Classic Plan
  • Min- 55 years
  • Max- 80

Individual and Family Health Insurance

Aditya Birla Activ One Plan comprises features such as: Health returns Health assessment Daycare treatments No capping on hospitalization expenses Me...

Unique Features

  • Health Rewards
  • Avail Multiple Discounts
  • Optional Covers Available

Aditya Birla Activ One (Pros)

Aditya Birla Activ One
  • Chronic illness covered
  • double coverage

Aditya Birla Activ One (Cons)

Aditya Birla Activ One
  • Daily hospital cash not covered
  • OPD charges not covered
  • Maternity not covered

Aditya Birla Activ One (Other Benefits)

Aditya Birla Activ One
  • Initial waiting period 30 years

Aditya Birla Activ One (Eligibility Criteria)

Aditya Birla Activ One

Individual and Family Health Insurance

Raho Fit to Get Benefits! Ye hai #FitnesskaUltimateInfluencer You can earn with the Aditya Birla Activ Fit Plus plan and become wealthy! YES, you hear...

Unique Features

  • Stay fit & get rewarded
  • Travel protection cover
  • Unlimited SI refill

Aditya Birla Activ Fit Plus Plan (Pros)

Aditya Birla Activ Fit Plus Plan
  • Pre-hospitalization cover
  • Post-hospitalization cover
  • Modern treatment cover
  • Organ donor cover

Aditya Birla Activ Fit Plus Plan (Cons)

Aditya Birla Activ Fit Plus Plan
  • Obesity/ weight control
  • Change of gender treatments
  • Hazardous or adventure sports
  • External providers
  • Beauty/cosmetic treatment

Aditya Birla Activ Fit Plus Plan (Other Benefits)

Aditya Birla Activ Fit Plus Plan
  • 10-50-100 benefits
  • Activ Health App
  • Binge SI refill
  • Premium back option
  • Super no-claim bonus

Aditya Birla Activ Fit Plus Plan (Eligibility Criteria)

Aditya Birla Activ Fit Plus Plan
  • Entry Age - 91 days
  • Max Entry Age - 45 years
  • SI - 5 L - 1 Cr
  • Waiting Period - 30 Days

Individual and Family Health Insurance

Activ Health Platinum, a health product by Aditya Birla Health Insurance Company is a health insurance plan designed to look after the healthcare need...

Unique Features

  • Explore the Eligibility Criteria
  • Key Features of the Plan
  • Inclusions & Exclusions

Activ Health Platinum (Pros)

Activ Health Platinum
  • Post hospitalisation physiotherapy
  • Health coach benefit
  • One premium waiver
  • Health assessment
  • Chronic management program

Activ Health Platinum (Cons)

Activ Health Platinum
  • Illness due to intoxicants
  • change of gender treatment
  • Hazardous activity not covered
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Activ Health Platinum (Other Benefits)

Activ Health Platinum
  • Road ambulance cover
  • No claim bonus
  • Critical illness cover
  • Domiciliary hospitalisation
  • Super reload of SI

Activ Health Platinum (Eligibility Criteria)

Activ Health Platinum
  • Entry age- 91 days
  • Max entry age- 65 years
  • SI- 10L to 2 Cr

Individual and Family Health Insurance

Aditya Birla Activ Health Platinum Essential Plan is your best friend if you are looking for a health insurance cover that protects you against chroni...

Unique Features

  • Chronic Management Care
  • Wellness Benefits
  • COVID-19 Cover

Activ Health Platinum Essential (Pros)

Activ Health Platinum Essential
  • Health returns cover
  • Chronic management program
  • Mental illness cover
  • Home care treatment
  • Obesity treatment

Activ Health Platinum Essential (Cons)

Activ Health Platinum Essential
  • Illness due to intoxicants
  • Change of gender treatment
  • Hazardous activities not covered
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Activ Health Platinum Essential (Other Benefits)

Activ Health Platinum Essential
  • AYUSH treatment cover
  • Road ambulance cover
  • Health check-up program
  • International cover
  • Critical Illness cover

Activ Health Platinum Essential (Eligibility Criteria)

Activ Health Platinum Essential
  • Entry age- 91 days
  • Max entry age- No age limit

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