Customer Support of Aditya Birla
  • How customer care helps
  • Reaching via call and email
  • Grievance Redressal
Aditya Birla Health Insurance
premium

Network hospitals

11000+

premium

Incurred claim ratio

64.68%

premium

Sum insured

Up to 2 CR

premium

No. of Plans

22

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Solvency Ratio

2.3

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Pan India Presence

213

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Age of Eldest Member

premium

Network hospitals

11000+

premium

Incurred claim ratio

64.68%

premium

Sum insured

Up to 2 CR

premium

No. of Plans

22

premium

Solvency Ratio

2.3

premium

Pan India Presence

213

Recognized By Aditya BirlaPolicyX.com is a Recognised Aditya Birla Partner View Certificate

Aditya Birla Health Insurance Customer Care

Customer service for health insurance is essential. Health insurance customer care is essential in a challenging and constantly changing healthcare environment to guarantee that people get the support and direction they need regarding their coverage and benefits. Aditya Birla health insurance customer care offers efficient customer service to help policyholders navigate the complexities of their health insurance plans. This includes guiding policyholders in understanding their policy terms, claims procedures, and available healthcare providers.

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How to Reach Aditya Birla Medical Insurance Customer Care

They've made it incredibly easy for you to get in touch with Aditya Birla Health Insurance Customer Care. Check out these convenient ways to contact them:

  • Call Them: Simply pick up the phone and dial their toll-free Aditya Birla health insurance customer care number at 18002707000. Their helpful and knowledgeable staff can assist you and provide all your required answers.
  • Shoot an Email: If you prefer written communication or have specific inquiries, email Aditya Birla mediclaim customer care department at care.healthinsurance@adityabirlacapital.com. They've even got a separate email address for senior citizens at seniorcitizen.healthinsurance@adityabirlacapital.com. Pour out your worries, questions, or anything else you want to share, and their team will swiftly respond, giving you the guidance and support you seek.

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Grievance Redressal

Aditya Birla Health Insurance is committed to ensuring your satisfaction. However, if you ever need more responses or feel unsatisfied with the resolution, don't worry! They've got a process in place to address your concerns. Here's what you can do:

Step 1: Go to their official website and navigate the Grievance and Complaints section. Look for and select the "Raise a request" option. Fill in the necessary information, such as your Policy Number, Request Category, etc. Submit the form, and you'll receive an acknowledgment with the name and designation of the officer handling your grievance within three working days.

Step 2: It is time to escalate if you do not receive a response or are dissatisfied with the resolution. Send an email to carehead.healthinsurance@adityabirlacapital.com to reach the Head of Customer Care. If you prefer a more traditional approach, you can write to their Head Office (check their official website for the address). They will make sure that your concerns are addressed as soon as possible.

Step 3: Contact your local Grievance Redressal Officer if all else fails. Aditya Birla Health Insurance's official website has a list of branch-specific officers ready to assist you in resolving any outstanding issues.

Conclusion

Aditya Birla Health Insurance customer care is here to help you with any concerns or queries you may face. Hence, do not hesitate to contact them if you have any questions or require assistance. Their team has the knowledge and expertise to provide you with the assistance and direction you require. Remember, they're only a phone call or email away from becoming your health insurance superheroes.

Aditya Birla Health Insurance Network Hospital List

Aditya Birla Health Insurance Network Hospitals are present nationwide. With a wide network of over 10051+ cashless hospitals, Aditya Birla Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

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